Collections Agent

hace 1 día

Heredia, Costa Rica Torran Talent A tiempo completo

Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable.
Take necessary follow up actions until the customer issues are fully resolved.
- Negotiate payment terms/arrangements if applicable.
- Review account status/information thoroughly to understand the customer's inquiry/need.
- Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
- Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
- Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.
Tipo de puesto: Tiempo completo

Sueldo: A partir de ¢450 000,00 al mes

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