Sales Operations Manager

hace 1 semana


Alajuela, Costa Rica Dhl A tiempo completo

En DHL Express, nuestro propósito es "Conectar a las personas, mejorar vidas".
Somos la empresa más internacional del mundo, "la gran máquina amarilla", como nos encanta llamarla.
Específicamente en nuestra región de América Central y del Sur, cubrimos 16 países, desde el Parque Nacional Tikal en Guatemala, hasta Ushuaia en Tierra del Fuego - Argentina.
Somos más de 3.400 Especialistas Internacionales Certificados que trabajamos apasionadamente y motivados COMO UN SOLO equipo, moviendo más de 10 millones de envíos al año y superando las necesidades de nuestros clientes, mientras apoyamos sus negocios e impactamos positivamente en nuestras comunidades al mismo tiempo.
Somos el Great Place to Work # 1 en América Latina y nos sentimos muy orgullosos de eso.
Y tenemos buenas noticias
Estamos buscando una Superestrella como tú, centrado en nuestros clientes y que quiera tener el mejor día, todos los días.
**Alcance y Ubicación del Rol**

Central and South Americas - CSA and can be based in any CSA Express Country (Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panamá, Paraguay, Perú, Uruguay y Venezuela).
**Propósito del Rol**

El/la Sales Operations Manager es responsable del análisis oportuno y efectivo de oportunidades, desempeño y resultados de ventas para los países bajo su cargo.
Con su equipo de analistas, apoyan a los directores comerciales a tomar decisiones oportunas para asegurar el crecimiento del negocio.
También asegura que el proceso global de ventas, así como la implementación de herramientas comerciales, se ejecutan en tiempo y forma.
**Responsabilidades**
- Asegura la entrega de pronósticos de ventas anuales, con ayuda de Analistas de ventas, Gerentes Comerciales, Gerentes Financieros/ CFO y líderes de la oficina de Área para ser presentado y aprobado por los Gerentes de Países / Cluster
- Provee análisis de datos/insights a Gerentes Comerciales y de País para la toma de decisiones tácticas y estratégicas, para la consecución efectiva de objetivos corporativos.
- Supervisión y dirección de personal, incluyendo creación de planes de desarrollo, elaboración de evaluaciones de desempeño, asignación y distribución de cargas de trabajo para los analistas de ventas
- Implementar y monitorear efectividad/impacto de herramientas de venta.
- Identificar, monitorear y resolver problemas actuales y/o potenciales que podrían afectar el rendimiento de ventas
- Garantizar la entrega en tiempo y forma de objetivos individuales, pago de comisiones, bonos y planes de incentivos del área comercial.
- Controlar el debido proceso comercial en línea con procesos y políticas corporativas globales.
**Requisitos**
- Profesional en Administración de Empresas, Administración de sistemas de información, Ingeniería industrial, Economía o carreras afines en áreas económicas o administrativas.
- Mínimo 3 años de experiência en puestos afines.
- Experiência comprobada en habilidades analíticas.
- Mínimo nível medio de inglés hablado y escrito.
- Nível avanzado en paquete Office
- Mínimo nível intermedio en Power BI.
(Usuario)



  • Alajuela, Costa Rica Abbott A tiempo completo

    The Opportunity This position works out of our Costa Rica – Alajuela location in the CRM Division.As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.As the the Sales Operations Supervisor, you will provide support of the US...


  • Alajuela, Alajuela, Costa Rica Zm Financial Systems A tiempo completo

    Collaboration = InnovationOne leads to the other.At Moody's, we believe good teamwork gives us an edge.We foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges.Join us and let's move the world forward together.-- Moody's Investors Service is among the world's most respected and widely utilized sources for credit...


  • Alajuela, Costa Rica Abbott A tiempo completo

    The Opportunity This position works out of our Costa Rica – Alajuela location in the CRM Division.As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.As the the Sales Operations Specialist, you will play a crucial role in...


  • Alajuela, Alajuela, Costa Rica Zm Financial Systems A tiempo completo

    At Zm Financial Systems, we strive to innovate through collaboration.Our Sales Operations team plays a vital role in driving business growth by fostering strong relationships with our customers. We're seeking an experienced Commercial Support Expert to join our team!As a key member of our team, you will be responsible for providing internal and...

  • Inside Sales Team Manager

    hace 2 semanas


    Alajuela, Costa Rica 3M A tiempo completo

    **Job Summary**:The position of **Inside Sales Team Manager **will be required to build and maintain multiple high-performing inside sales teams that are able to meet and exceed the assigned yearly forecast.Will have direct leadership responsibility to review and approve work results conducted by the workgroup.Will supervise professional and support level...


  • Alajuela, Alajuela, Costa Rica Johnson And Johnson A tiempo completo

    Company Overview: Johnson & Johnson is a leading healthcare company with a rich history of innovation. Our mission is to improve the health and well-being of people around the world.Job Summary: We are seeking an experienced Financial Operations Manager to join our team in Costa Rica. This role will provide financial leadership and support to our Global...

  • Area Sales Manager

    hace 4 días


    Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    Explore your next opportunity at a Fortune Global 500 organization.Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.If you have the qualities and drive to lead yourself or...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Collaborate with Innovative 3Mers Around the WorldChoosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you.With a diversity of people, global locations, technologies and...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job SummaryThe Customer Operations Manager will oversee the Order Document Intake Team, ensuring efficient operation and effective customer response. This role involves supervising team members, providing training and coaching, and addressing performance and behavior issues.


  • Alajuela, Alajuela, Costa Rica Arb Call Facilities A tiempo completo

    As a key member of our team, the Hiring Operations Manager will be responsible for streamlining our recruitment processes.**Responsibilities:Optimize recruitment processes to reduce time-to-hire and time-to-fillDevelop and maintain accurate records of hiring metricsCollaborate with the team to identify areas for process improvements**Requirements:Proven...


  • Alajuela, Alajuela, Costa Rica Recluta Talent Hunter A tiempo completo

    At Recluta Talent Hunter, we're seeking a skilled Senior Operations Manager to oversee the day-to-day activities of our hotel. This is a dynamic role that requires strategic thinking and strong leadership skills.Key Responsibilities:Manage the hotel's operations, ensuring seamless execution of services and high guest satisfactionDevelop and implement...


  • Alajuela, Costa Rica 3M A tiempo completo

    **Job summary**:This position consists of oversight and decision responsibility for members of the Marketing Point of sales Team.It is responsible for selecting, training, supporting, coaching, developing and supervision a team of employees within the department including managing performance of direct reports in area of specialty.Maintains and forms...

  • Operations Manager

    hace 3 semanas


    Alajuela, Costa Rica Thermo Fisher Scientific A tiempo completo

    Customers globally rely on our extensive range of products and services— from life-saving medicines to lab essentials to next-generation instruments. Our Operations team leverages our PPI (Practical Process Improvement Business System) to manufacture and produce these products and continuously improve productivity and quality all while contributing to our...


  • Alajuela, Alajuela, Costa Rica Zm Financial Systems A tiempo completo

    We're seeking a highly motivated and experienced Commercial Support Expert to join our Sales Operations team at Zm Financial Systems.As a key member of our team, you will be responsible for providing internal and customer-facing support related to customer information, revenue recognition, regulations, projects, and other supporting operations functions that...

  • Operations Manager

    hace 2 semanas


    Alajuela, Costa Rica Thermo Fisher Scientific A tiempo completo

    Customers globally rely on our extensive range of products and services—from life-saving medicines to lab essentials to next-generation instruments.Our Operations team leverages our PPI (Practical Process Improvement Business System) to manufacture and produce these products and continuously improve productivity and quality all while contributing to our...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    Company OverviewTek Experts is a leading provider of specialized and unique solutions for clients. Our agile, relationship-based support helps the largest, most innovative enterprises thrive.Job DescriptionThe Senior Operations Manager will play a key role in building management depth by providing guidance and mentorship to all levels of leadership within...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job OverviewAs a Financial Operations Manager at 3M, you will have the opportunity to collaborate with innovative professionals around the world.Main Responsibilities:Evaluate and optimize financial processes to ensure accuracy and compliance with financial standards.Develop and implement process improvements to increase efficiency and...


  • Alajuela, Alajuela, Costa Rica Betterwho A tiempo completo

    Overview:Betterwho is a leading organization that values long-lasting relationships with its customers. We are seeking a highly skilled Sales Representative to join our team and contribute to our mission of exceptional after-sales service.Salary: $31,610.00 - $37,930.00 per yearJob Description:We are looking for an Inside Sales Representative who can...


  • Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    About UsJLL is a leading professional services and investment management firm that specializes in real estate. With operations in over 80 countries and a workforce of over 92,000 individuals worldwide, we help real estate owners, occupiers, and investors achieve their business ambitions.Our commitment to shaping the future of real estate for a better world...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**As a Financial Operations Manager at 3M, you will be responsible for overseeing the day-to-day activities of Collections, Supervisors, and other staff. You will provide leadership, establish goals, evaluate, develop, and assist with hiring department personnel.Main Duties:Overseeing employees meeting or exceeding individual and...