French Customer Support Representative

hace 12 horas


Heredia, Costa Rica Equifax A tiempo completo

Customer Support Agents will be responsible for complying with the consumer's requests to deliver quality output and assure on-time project completion and superior customer service.He/she will work in a collaborative team environment to achieve these results.
Some of the objectives of this new role are to deliver Back Office duties.
**What you'll do**
- Resolving consumers' issues related
- Collaborate with peers and other departments to determine project requirements
- Initiate and resolve all research needed to provide the most precise information to the consumer
- Maintain complete and accurate client and project information
- Establish clear accountability and responsibility for each task assigned

**What experience you need**
- Fluent in French, both oral and written (B2+/C1)
- English A2 or B1 (reading and writing)

**What could set you apart**:

- Previous call center experience

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



  • Heredia, Costa Rica CSS Corp A tiempo completo

    **Designation**: Customer Support Representative - French, Spanish and English **Location**: Ultra Park 1, Heredia Costa Rica **Experience**: 6 -24 months **Roles and Responsibilities**: - Handle incoming calls and process/complete tasks identified in cases received through the CRM portal and assigned queues - Triage incoming cases received by CRM....


  • Heredia, Costa Rica Straumann Group A tiempo completo

    **Position Summary**:**Responsibilities**:This position is responsible for, but not limited to, the following:- Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs.- Sets up new accounts and maintains customer master data in SAP.- Answers incoming interactions from...


  • Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Our Global Consumer Care representative will provide support to customer calls from the USA. Utilize various methods to validate customer...


  • Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Our Global Consumer Care representative will provide support to customer calls from the USA.Utilize various methods to validate customer...


  • Heredia, Costa Rica Straumann A tiempo completo

    **Position Summary**The Education Support Representative is responsible for working in conjunction with the various team members of the Education Department as the primary individual responsible for providing education support.The Education Department is very fast paced, and each Education Support Representative is responsible for coordinating with the...


  • Heredia, Costa Rica Equifax A tiempo completo

    Responsible for complying with the consumer's requests to deliver quality output, assure on time project completion and superior customer service.Work in a collaborative team environment to achieve these results.**What you'll do**- Provide service to consumers/members on their credit files by updating accounts and personal information, creating...


  • Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.The Canada Call Center Representative provides service to consumers/members on their credit files by updating accounts, creating investigations,...


  • Heredia, Costa Rica CSS Corp A tiempo completo

    **Designation**: Customer Support Representative **Location**: Ultra Lag, Lagunilla, Heredia, Costa Rica **Walk-in Date**: 2nd and 3rd of March **Experience**: 6+ months experience as a customer service representative **Number of Positions**: 200+ **Roles and Responsibilities**: - 20%- Answers inbound phone calls from customers, quickly assesses customer...


  • Heredia, Costa Rica Equifax A tiempo completo

    As a Product Fulfillment Senior agent you will be responsible for assisting in the Identity Restoration line, learn about the procedures to protect fraud victims and be an active character in the reestablishment of their credit report to help them live their best financial lives.**What you'll do**:- Respond to the ID Restoration consumer line- Comply with...


  • Heredia, Costa Rica Dhl A tiempo completo

    Would you like to be part of the most international company in the world?A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969.Would you like to be part of a business that connects people across the globe?And the more we connect, the better life on Earth becomes.And we reward and promote...


  • Heredia, Costa Rica Equifax A tiempo completo

    Agents will be responsible for complying with the consumer's requests to deliver quality output, assure on-time project completion, and superior customer service.He/she will work in a collaborative team environment to achieve these results.Some of the objectives of this new role are to deliver Back Office duties and also inbound and outbound...


  • Heredia, Costa Rica Cognizant Technology Solutions A tiempo completo

    We are hiring Senior Customer Service Representatives to manage customer queries and complaints.**Customer Service Representative Responsibilities**:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and...


  • Heredia, Costa Rica SGF Global A tiempo completo

    **Description**: - Experience Customer Support (basic technical support at least). - English speaking and if we can Portuguese (Portuguese-French is optional). - Technology support industry. - Knowledge on Phone and CRM (Salesforce)


  • Heredia, Costa Rica Sgf Global A tiempo completo

    **Description**:- Experience Customer Support (basic technical support at least).- English speaking and if we can Portuguese (Portuguese-French is optional).- Technology support industry.- Knowledge on Phone and CRM (Salesforce)


  • Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Customer Service Representative I CUSTOMER SERVICE REPRESENTATIVE I (REMOTE/HYBRID) **MAJOR RESPONSIBILITES**: - Licensing Customer Support - Experience Customer Support (basic technical support at least). - Technology support industry. **SKILLS AND ABILITIES REQUIRED**: -...


  • Heredia, Costa Rica Movate A tiempo completo

    The Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating an effortless customer experience by answering questions about products, orders, and services available through the...


  • Heredia, Costa Rica Bosch Group A tiempo completo

    **Company Description**:- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...


  • Heredia, Costa Rica Valor Global Information Technologies Cr A tiempo completo

    We are an equal employment opportunity employer and we're currently hiring Bilingual Customer Service Representatives.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristic protected by law.DESCRIPTION - Summary: The Customer Service...

  • Helpdesk Advisor

    hace 4 días


    Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

    **Why Kyndryl** **Your Role and Responsibilities** Your Role & Responsibilities: The Kyndryl CIO Support Desk is transforming how we provide helpdesk services. We are looking for talented Windows/Mac/Linux support Advisors to join our team in Heredia, Costa Rica. **Responsibilities**: As a passionate, talented advisor, you will be an integral part of this...


  • Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.We are looking for a Product Fulfillment Senior agent, who is results-driven, has high adaptability to changes, is a quick learner, and has strong...