Lead Associate
hace 9 horas
Job Description Quality Auditor would be responsible for the entire quality assurance process; from sample selection to conducting audits, performing error RCA and providing relevant feedback to associates.
Auditor would ensure correctness and completeness of cases and compliance with applicable regulatory requirements.
Auditor would also be responsible for reporting and tracking on accuracy SLAs and KPIs.
Conduct quality monitoring reviews to include documentation of processes and call scoring in relation to cases reviewed Assist in developing and implementing quality management programs and initiatives Complete RCA for all the critical errors identified Ensure that performance standards are measured and uniformly for the clinical review team Conduct coaching sessions with team in regards to improvements sessions that are needed Conduct quality assurance training as needed and facilitate or participate in weekly/monthly calibration sessions Escalate patterns of serious performance issues as necessary Qualifications Has minimum of 1-2 years of experience dealing with customers, providers and /or members via the telephone Has a previous Quality Assurance and/or work experience Prior experience in Dental Practice Services is a plus Excellent verbal/written communication skills and presentation skills, including the ability to handle interactions with facility personnel, providers, members, and various internal departments in a professional manner.
Be a highly motivated individual that can work effectively, independently and meet deadlines in an atmosphere of multiple projects and shifting priorities Possess effective analytical/problem solving skills Ability to use PC-based word-processing, database, and spreadsheet Possess extensive knowledge of medical terminology and anatomy Subject matter expert on all contracts maintained by Assessment unit Ability to speak Spanish, French and English fluently is preferred
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Business Systems Analyst Senior Associate Lead
hace 7 días
San José, San José, Costa Rica Hashmap A tiempo completoJob Title: Business Systems Analyst Senior Associate LeadWe are seeking a highly skilled Business Systems Analyst Senior Associate Lead to join our team in Costa Rica. As a key member of our team, you will be responsible for providing expert-level analysis and guidance on business systems and processes.Responsibilities:Works on complex assignments requiring...
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Lead Food and Beverage Service Associate
hace 5 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob Overview:The Lead Food and Beverage Service Associate plays a vital role in ensuring the seamless operation of our culinary department.About the Role:This is an excellent opportunity for a motivated and experienced individual to join our team as a Lead Food and Beverage Service Associate.Responsibilities:Direct and assist Stewards to optimize cleaning...
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Accounting Associate
hace 2 días
San José, Costa Rica Jitasa A tiempo completoUsing an Online Accounting System - Coordinating the accounting month close process - Communicating financial information and results to key stakeholders - Managing a variety of tasks with competing priorities and deadlines Employment Status: Full Time Experience Level: Ideally, 1-5 years of relevant, hands-on accounting experience. **Job...
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Accounting Associate
hace 5 horas
San José, Costa Rica Jitasa A tiempo completoUsing an Online Accounting System- Coordinating the accounting month close process- Communicating financial information and results to key stakeholders- Managing a variety of tasks with competing priorities and deadlinesEmployment Status: Full TimeExperience Level: Ideally, 1-5 years of relevant, hands-on accounting experience.**Job Description**:We're now...
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Senior Payroll Associate Lead
hace 4 días
San José, San José, Costa Rica Pfizer A tiempo completo**About Pfizer's Enabling Functions Hubs**Pfizer's Enabling Functions Hubs serve as a consolidated and simplified shared services structure, bringing together internal professional services such as Finance, HR, Digital, and Sourcing.Colleagues in these hubs execute end-to-end operational activities that can be standardized and scaled for greater enterprise...
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Associate - Procurement Services
hace 7 días
San José, Costa Rica WNS Global Services A tiempo completoCompany Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
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Lead Associate
hace 8 horas
San José, Costa Rica Wns Global Services A tiempo completo**Company Description**WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
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San José, Costa Rica Habitat for Humanity A tiempo completoHabitat for Humanity International (HFHI) is seeking a talented professional to fill the role of **Associate Director of Governance, Risk Management, and Compliance**. The Associate Director GRC serves in an advisory role to senior leaders, management and individual contributors across the global HFH network, including national organization CEOs and board...
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Associate - Procurement Services
hace 9 horas
San José, Costa Rica Wns Global Services A tiempo completoCompany Description**WNS (Holdings) Limited (NYSE**: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
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Exits Team Lead
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany Overview">Amzn Support Srvcs Costa Rica is a dynamic and customer-obsessed organization that values innovation, teamwork, and employee engagement. We are seeking an experienced Exits Team Lead to join our HR team and contribute to the success of our business.Job SummaryThe Exits Team Lead will be responsible for leading a team of 15-20 associates in...
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Lead Associate
hace 9 horas
San José, Costa Rica Wns Global Services A tiempo completo**Company Description**WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
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Senior Associate
hace 8 horas
San José, Costa Rica Wns Denali A tiempo completo**Company Description**WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
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R2R Associate Ii
hace 9 horas
San José, Costa Rica Zoetis A tiempo completolocations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00013476- This position will be based in Costa Rica and report to the Costa Rica R2R FA Lead and will support the execution of Fixed Assets Accounting related activities.- General Responsibilities:- Support FA Lead Associate to deliver day-to-day activities for FA...
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Accounts Payable Lead
hace 9 horas
San José, Costa Rica Dwellworks, Llc A tiempo completo**YOUR FOOTPRINT AT DWELLWORKS****_ Accounts Payable Lead Responsibilities_**- Review A/P invoices for proper coding to expense or other G/L account- Assist in the monthly balancing of accounts payable to the general ledger- Produce general reports for operating teams- Analyze, resolve, and respond to vendor and internal communications for issue escalation-...
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Ar Team Lead
hace 9 horas
San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo**Overview**The Accounts Receivable Team Leader will work closely with the AR team members to establish global processes and procedures that support consistent billing and collections.They will serve as a mentor and trainer to AR team members.They will partner with key members of the Dwellworks team, such as operations, sales, and finance to identify...
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Project Management
hace 5 días
San José, Costa Rica The Coca-Cola Company A tiempo completoA**bout the role**: Responsible for Compensation, Equity & Mobility project planning and deployment. Translate Total Rewards strategy and roadmaps into actionable product backlogs, organize the team's work and capacity to drive deliverables in line with established objectives and key results. Build and drive agile project plans and routines and work &...
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Accounting Associate
hace 9 horas
San José, Costa Rica Jitasa A tiempo completoNOTE: THIS IS A FULL-TIME POSITION.PART-TIME CANDIDATES WILL NOT BE CONSIDERED.- Using an Online Accounting System- Coordinating the accounting month close process- Communicating financial information and results to key stakeholders- Managing a variety of tasks with competing priorities and deadlinesEmployment Status: Full TimeExperience Level: Ideally, 3-5...
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Senior Associate
hace 9 horas
San José, Costa Rica Wns Denali A tiempo completo**Company Description**WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
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Associate Consultant, Advisors
hace 9 horas
San José, Costa Rica Mastercard A tiempo completoOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.Our...
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Us Recruiting
hace 9 horas
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYPfizer's Colleague Services GBS (Global Business Services) team is comprised of dedicated, solution oriented and agile colleagues who think big and challenge the status quo.You will lead a team that delivers operational excellence, making work easier and faster so we can deliver breakthroughs that change patients' livesROLE RESPONSIBILITIESThe Sr...