Md Docs Team Lead

hace 2 semanas


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

**Job Description**:
DUTIES/RESPONSIBILITIES
- Analyze and prioritize workloads based on department inflows to meet company expectations.
- Sets expectations and hold team members accountable.
Creates an environment that promotes professionalism, engagement and inclusion.
- Sets expectations around productivity, quality, and other key metrics.
- Acts as a resource for internal and external customer; to include field personnel, medical professionals and other cross-functional areas to meet department's goals.
- Identifies opportunities for improvement.
Develop and execute action plans.
- Monitors employees and department performance on key performance indicators.
Communicates status appropriately.
- Perform analysis and reporting for management as required.
- Provides a high level of customer service in a competitive market.
- Prioritizes and executes based on customer and business urgency.
- Conforms to, supports and enforces all Company policies and procedure.
- Conduct monthly meetings as well as monthly individual meetings with employees.
- Coach, develop, and counsel employees to effectively reach department goals
- Participates in any and all work activities as may be deemed suitable and assigned by management.
REQUIRED QUALIFICATIONS
- Advanced English (oral and written) C1.
- High Diploma or education equivalent
- 1 -3 year of previous supervisory experience
- Excellent telephone customer service skills.
- Demonstrated use of effective problem-solving skills.
- Ability to work effectively in a team environment, as well as independently.
- Proven ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude.
- Proven ability to multi-task and adapt in a fast paced and changing environment.
- Proven ability to communicate effectively, both verbally and in writing.
- Proven ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment.
PREFERRED QUALIFICATIONS
- 3 - 5 years of previous supervisory experience.
- 1-2 years of experience dealing with third party payer reimbursement drivers.
- Prior supervisory or management experience in a healthcare or customer service environment preferred.
- B.A.
in Business Administration or related field preferred.
- Experience in US Health Care system.
- Nice InContact experience.
Supporting Your Well-being

3M offers many programs to help you live your best life - both physically and financially.
To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Imagine your future in 3M

3M es un empleador que ofrece las mismas oportunidades.
3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.
Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M's business and performance goals.
You have flexibility in where and when work gets done.
It all depends on where and when you can do your best work.
3M Global Terms of Use and Privacy Statement


  • Md Docs Analyst

    hace 3 días


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:- 3M is looking for passionate and driven MD Docs Analyst to provide support at the GSC Costa Rica.Are you ready to be a part of what's next?- MD Doc Collections Analyst position seeks to collect physician documents as required by third party payers (insurance companies).Frequently interacts with Customers, Sales, Patients and various...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    About Our Company:3M is a multinational conglomerate operating in various industries, including healthcare. Our new health care company is focused on creating value through innovation and collaboration, driving improved patient outcomes and customer satisfaction.Job Title:MD Docs Analyst-New Health Care CompanyJob Summary:This position involves collecting...

  • Omm Team Lead

    hace 2 semanas


    Alajuela, Alajuela, Costa Rica Philips A tiempo completo

    **Job Title**: OMM Team Lead (Purchasing Team Lead)Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation.Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are.We are 80,000, wonderfully unique...


  • Alajuela, Alajuela, Costa Rica Edify Software Consulting A tiempo completo

    Job Title: Technical Lead - Java and AWSDescription:We are seeking an experienced Technical Lead to join our team at Edify Software Consulting. The successful candidate will have a strong background in Java and AWS, with experience in leading development teams and making technical contributions to the development of projects.Key ResponsibilitiesLead the...

  • Rtr Finance Team Lead

    hace 3 semanas


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job summary**:Person hired for the US Accounting Team Lead position will be part of the GSC RTR USAC Team and will be responsible to develop & manage strong financial analysis for Regional / Corporate RTR team, coordinate process migrations, reviewing/approving accounting transactions, ensuring SLAs and KPIs are met, providing day-to-day coaching of the...

  • Loan Processor Team Lead

    hace 3 semanas


    Alajuela, Alajuela, Costa Rica Credito Real Usa Finance Llc A tiempo completo

    ***We are one of the nation's top automobile loan providers and we are searching for a **Loan Processor Team Lead** **in Costa Rica/San Jose.This individual will be responsible for leading our Funding Team while providing awesome customer service to our dealer partners and sales team members.**RESPONSABILITIES**- Lead by example and ensure you are setting a...

  • Inbound Team Lead

    hace 4 semanas


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:3M is seeking an Inbound Team Lead for the Medical Solutions Division (MSD)Job summary:Primary Responsibilities include but are not limited to the following:- Collaboration with business stakeholders to raise awareness and understanding processes to identify opportunities- Participating in daily team meetings to discuss recent activities,...

  • Team Lead

    hace 4 días


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job SummaryThe Billing Team Lead is responsible for overseeing the billing operations team to ensure accurate and timely submissions of claims to payers. This includes developing and implementing processes to improve efficiency, productivity, and quality standards.About the RoleThis is an exciting opportunity to join our team as a Senior Billing Supervisor!...


  • Alajuela, Alajuela, Costa Rica Credito Real Usa Finance Llc A tiempo completo

    About Credito Real Usa Finance LlcWe are one of the nation's top automobile loan providers. Our mission is to deliver exceptional customer service to our dealer partners and sales team members.Job SummaryThe Funding and Compliance Expert will lead our Funding Team while ensuring a high standard of excellence in customer service. This individual will be...


  • Alajuela, Alajuela, Costa Rica Golabs A tiempo completo

    Company OverviewGolabs is a software engineering company that specializes in providing innovative solutions to clients worldwide. Our team of experts has extensive experience in developing and maintaining complex software systems, and we are always looking for talented individuals to join our team.Job DescriptionWe are seeking an experienced Software...

  • Fcf Team Lead Lao

    hace 2 semanas


    Alajuela, Alajuela, Costa Rica Kimberly-Clark A tiempo completo

    Si las ideas frescas y la pasión por ganar te inspiran, Ven a dar rienda suelta a tu talento en Kimberly-ClarkComo **FCF Team Lead LAO** seras responsable de liderar las iniciativas y procesos clave para entregar el DPO, influenciando la dirección del negocio a nível regional y subregional, manejando tracking junto con el forecast mensual/anual buscando...

  • Fcf Team Lead Lao

    hace 3 semanas


    Alajuela, Alajuela, Costa Rica Kimberly-Clark A tiempo completo

    Si las ideas frescas y la pasión por ganar te inspiran, Ven a dar rienda suelta a tu talento en Kimberly-ClarkComo **FCF Team Lead LAO** seras responsable de liderar las iniciativas y procesos clave para entregar el DPO, influenciando la dirección del negocio a nível regional y subregional, manejando tracking junto con el forecast mensual/anual buscando...

  • Collections Team Lead

    hace 4 semanas


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:COLLECTION TEAM LEADSUMMARY:Team Leader is primarily responsible for collecting and resolving high profile and complex accounts in assigned area.Supports the Collection Specialist in their daily functions and ensures that all collection processes are completed in accordance with departmental goals.The Team Leader assists the Collection...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Clinical Document and Recertification Team Lead Position Summary:**This role requires a strong leader who can manage a team responsible for evaluating and routing US-centric clinical documentation. The ideal candidate will have a solid understanding of clinical documentation requirements, wound management principles, and medical terminology. Additionally,...


  • Alajuela, Alajuela, Costa Rica H.B. Fuller A tiempo completo

    H.B.Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world.While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...

  • Managed Care Team Lead

    hace 5 días


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**The Revenue Cycle Process Director will lead a hybrid workforce in managing the Document Collection process for Managed Care and Medicaid Home Care orders. This role is responsible for ensuring departmental performance meets overall KCI customer service, efficiency, and financial goals.**Key Performance Indicators (KPIs)**Cycle time...

  • Audit Team Lead

    hace 4 días


    Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo

    **Internal Audit Role at SmileDirectClub:**We're looking for a highly skilled Internal Auditor to join our team. As an Internal Auditor, you'll be responsible for ensuring the integrity of our financial systems and processes.Key Responsibilities:Quarterly and year-end internal controls as directedTesting deficiencies and remediation plansAudit findings and...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:- 3M Is Hiring a Costumer Operations Team Lead_DIMENSION & SCOPE:This position consists of oversight and decision responsibility for members of the Order Document Intake Team.It is responsible for selecting, training, supporting, coaching, developing, and supervising a group of employees within the team in a Service Center/Operations...


  • Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    Job Overview: This is a key leadership role within our Finance team, responsible for coordinating the activities of an Accounting Team. The ideal candidate will have a strong background in finance and excellent leadership skills.Main Responsibilities: • Oversee the coordination of an Accounting Team • Meet deadlines and own the team's 'Monthly Scorecard'...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    About the JobWe are seeking a highly skilled US Accounting Team Manager to join our GSC RTR USAC Team. As a key member of our team, you will be responsible for developing and managing strong financial analysis for the Regional/Corporate RTR team. Key responsibilities include coordinating process migrations, reviewing/approving accounting transactions,...