Empleos actuales relacionados con Partner Technical Advisor - San José, San José - Microsoft Corporation
-
Partner Technical Advisor
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Senior Advisor
hace 4 horas
San José, San José, Costa Rica Constellis A tiempo completo***The Senior Advisor shall provide expert guidance and provide the advice and technical assistance needed to develop, implement, and sustain cybersecurity policies, strategies, and organizational frameworks at MICITT, while supporting effective interagency coordination on cybersecurity between MICITT and other key stakeholders in the GoCR (including with...
-
Senior Cyber Advisor
hace 4 semanas
San José, San José, Costa Rica Sincerus Global Solutions Inc A tiempo completoAre you looking to make a difference in security cooperation?Sincerus is looking for an experienced cyber defense professional to provide expert advisory services to the Costa Rica Ministry of Science, Innovation, Technology, and Telecommunication (MICITT) to support the development of the national cyber plan of action in support of Global Defense Reform...
-
San José, San José, Costa Rica Microsoft A tiempo completoAbout This RoleThis role supports the Advanced Support for Partners (ASfP) service offering and is part of the Global Partner Enablement team within the Customer Experience and Success (CE&S) organization. As a Partner Success Account Manager, you will work closely with partners to help them grow their business and thrive within the Microsoft partner...
-
Supplier Delivery And Partner Tech Advisor Manager
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Cybersecurity Advisor
hace 3 semanas
San José, San José, Costa Rica Kimberly-Clark A tiempo completoCybersecurity Advisor**Cybersecurity Advisor****Key Accountabilities**:This role will provide you the opportunity to lead key activities to progress in your career, these responsibilities include some of the following:- Determines security requirements by evaluating business strategies and requirements.- Work closely with IT Business Partners and Enterprise...
-
Regional Technical Resources Advisor
hace 2 semanas
San José, San José, Costa Rica World Vision Perú A tiempo completoWith over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life.We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life...
-
Wh - Senior Rule Of Law Specialist Advisor
hace 4 semanas
San José, San José, Costa Rica Blueforce Inc A tiempo completo**BlueForce, Inc. **is seeking for **Rule of Law Specialist Advisors** to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as** San Jose, Costa Rica**.**General Duties and Responsibilities**:- Areas of expertise to be considered: anti-financial crimes, anti-corruption, appeals,...
-
Partner Relationship Manager
hace 4 semanas
San José, San José, Costa Rica Microsoft Corporation A tiempo completoWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Partner Relationship Manager
hace 4 semanas
San José, San José, Costa Rica Microsoft A tiempo completoWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Sr Cybersecurity Advisor
hace 5 días
San José, San José, Costa Rica Culmen International Llc A tiempo completoOverview:Established in 2004, Culmen International is committed to enhancing international security, strengthening homeland defense, optimizing government operations and providing humanitarian assistance around the world.We provide technical and management expertise, develop innovative technology solutions, and deliver youth care services, logistics,...
-
Wh - Maritime Advisor
hace 4 semanas
San José, San José, Costa Rica Blueforce Inc A tiempo completo**BlueForce, Inc.** is seeking for **Maritime Advisors** to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as **San Jose, Costa Rica**.**General Duties and Responsibilities**:- Lead on and/or coordinate provision of expert technical advice on development and other...
-
Technical Support Advisor
hace 2 semanas
San José, San José, Costa Rica Microsoft Corporation A tiempo completoWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Wh - Senior Specialist Advisor
hace 4 semanas
San José, San José, Costa Rica Blueforce Inc A tiempo completo**BlueForce, Inc. **is seeking for **Specialist Advisors **to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as **San Jose, Costa Rica.**Some of the areas of expertise include: Acquisitions, Architecture, Construction Engineering, Data Analysis, Forensics, Law Enforcement, Mechanics,...
-
Wh - Senior Police Advisor
hace 4 semanas
San José, San José, Costa Rica Blueforce Inc A tiempo completo**BlueForce, Inc.** is seeking for **Senior** **Police Advisors** to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as **San Jose, Costa Rica.****General Duties and Responsibilities**:- Provide technical advice to the National Police Academy to improve effectiveness and efficiency.-...
-
Cloud Partnership Business Growth Specialist
hace 7 días
San José, San José, Costa Rica Microsoft A tiempo completoCompany OverviewMicrosoft is a leader in the technology industry, with over 18,000 employees worldwide. The Customer Experience and Success (CE&S) organization is responsible for creating a differentiated and connected customer experience through support offer creation, driving digital transformation across tools, and delivering operational excellence.Job...
-
Hr Business Partner
hace 2 días
San José, San José, Costa Rica Gensler A tiempo completoYour RoleAs an HR Business Partner (HRBP), you are an influencer and problem solver who likes to serve the organization and its people.You will impact the implementation of HR programs and advise leaders on their people matters.You will be the day-to-day contact for your business unit to educate on the firm's core HR services, which include employee...
-
Wh - Junior Specialist Advisor
hace 4 semanas
San José, San José, Costa Rica Blueforce Inc A tiempo completo**BlueForce, Inc. **is seeking for **Specialist Advisors **to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as **San Jose, Costa Rica.**Some of the areas of expertise include: Acquisitions, Architecture, Construction Engineering, Data Analysis, Forensics, Law Enforcement, Mechanics,...
-
Technical Support Engineering-M365 Fasttrack
hace 2 semanas
San José, San José, Costa Rica Microsoft Corporation A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Technical Project Lead
hace 7 días
San José, San José, Costa Rica Akamai A tiempo completo**Unlock Your Potential as a Technical Project Lead**We're seeking an experienced Technical Project Lead to join our prestigious Professional Services team. As a trusted advisor, you'll work with cutting-edge web security systems, delivering technical solutions and creatively tackling challenges that have a considerable impact.In this role, you'll be...
Partner Technical Advisor
hace 1 mes
Empowering Every Person and Organization to Achieve More
At Microsoft, we are on a mission to deliver a connected customer experience that delights our customers and consistently exceeds their expectations in every interaction. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.
Customer Experience and Success (CEnS) OrganizationThe CEnS organization is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience. With over 15,000 employees worldwide, we have a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, leading to greater satisfaction, retention, and growth.
Responsibilities- Technical Coaching: Provide technical coaching for Delivery Partner (DP) Engineers and Advocates.
- Case Management: Own case management duties, including incoming inspection, escalations, tech reviews, triage, wellness, and reduced time to resolution measures.
- Readiness Content: Provide readiness content, identify needs, and create content, contributing to readiness efforts as a Subject Matter Expert (SME).
- Collaboration: Manage collaboration activities, including reactive, proactive, and cross-team collaboration for complex cases, overall process improvement.
- Supportability: Contribute to Supportability activities, including case analysis, case pattern recognition, deflection initiatives, and other Supportability improvements working with Stakeholders like Supportability Program Managers.
- Frontline Operations Metrics Oversight: Provide frontline operations metrics oversight.
- DP ROB Participation: Participate in DP Review Board (WBR, QBR, MBR).
- Product Group Triages: Participate in Product Group Triages, coordinated with Engineering and Service Technical Assistants.
- Escalation Approval: Approve escalations to product group on behalf of DP.
- Experience: At least 3+ years of experience managing or mentoring individual contributors.
- Linux OSS: Familiarity with one or more shell environments, administering Linux, LAMP stack, and core OS services.
- Operating System/Virtualization: Familiarity with LDAP, Security, OS Internals concepts, Virtualization concepts, and virtual system administration.
- Language Qualification: Fluent in English language, reading, writing, and speaking.
