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Human Resources Global Services Specialist

hace 1 mes


San José, San José, Costa Rica Intel A tiempo completo

At Intel, we create world-changing technology that enriches the lives of every person on earth.
In this role the person will have the opportunity to work in a global organization with presence in three main regions such as Europe, Asia and America.
The Global Integrated Services organization is currently built by 100+ people between our regular workforce and our contingent workers with presence in 11 countries across the globe.
Responsibilities will include but not be limited to:

- Responsible for the execution of specific Human Resources (HR) business processes within the scope of Global Integrated Services (GIS).
- Work closely with other members of the organization in day-to-day operations and in identifying ways in which GIS can improve process and customer experience while interacting with an end-to-end mindset and global environment.
- Execute complex HR data transactions.
- Proactively, monitor and follow up with the manager and/or -Business Analyst any changes to volume, complexity, cadence, etc.
- Lead root cause analysis, containment, recommendations, and resolution of quality issues.
- Collaborate with process Integrators by providing data, background, etc.
in case an investigation is open for the respective process/area.
- Provide an excellent service within the goals and standards defined by the area.
- Execution of the controls implemented to ensure the quality of the daily work.
- Discipline and quality at the moment of executing the daily work.
- Constant high level of attention to detail.
- Customer and result orientation.
- Problem-solving and teamwork skills.
- Demonstrated proactive attitude.
**Qualifications**:
**Minimum Requirements**:

- 1+ years of experience in Human Resources or administrative positions.
- Intermediate knowledge or experience in Microsoft Office (especially Excel).
- Advanced English level.
- Must have a permanent-unrestricted right to work in Costa Rica.
**Preferred Qualifications**:

- Shared Services experience.
- Workday and ServiceNow knowledge.
- Experience with business process management.
- Automation knowledge.
**Inside this Business Group**:
Intel's Human Resources group is responsible for hiring, developing and retaining the best and brightest employees while continuing to strengthen the company's culture and values.
Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel's business goals.
**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
**Benefits**:
We offer a total compensation package that ranks among the best in the industry.
It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation.
Find more information about all of our Amazing Benefits here.
**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
**In certain circumstances the work model may change to accommodate business needs.
**
JobType

Hybrid