Sr Staff Technical Program Manager

hace 2 semanas

Heredia, Costa Rica Servicenow A tiempo completo

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible.
We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.
By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.
We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.
We dream big together, supporting each other to make our individual and collective dreams come true.
The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
**Job Description** Team & Role**

At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures.
This diversity inspires passion and creativity among our teams and propels innovation in our products.
We are Design advocates who are responsible for leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences.
Design Program Managers are creative problem solvers and team leaders by nature, dedicated to building impactful relationships, improving team cohesion and creating efficiencies in the design process.
The Release Program Management team takes large, company-wide, highly visible programs from vision to release.
We facilitate ServiceNow's overall release process through key partnerships with technology and business stakeholders.
We work hard to ensure high quality on-time releases that delight our customers.
**What you get to do in this role**:
Key Activities include
- Creating frameworks, coordinating & facilitating technically orientated new high visibility programs
- Organize complex, ambiguous problems into prioritized milestones, deliverables, risks, dependencies and success criteria for your programs
- Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership
- Develop metrics and data models to drive recommendations that accelerate decisions
- Develop trusted relationships with key technology, functional leaders and stakeholders to drive focus on the strategic program objectives and optimize program delivery.
This includes establishing regular cadences and holding resources accountable for their responsibilities within the program

Ongoing Activities include
- Drive initiatives for improvements in release processes, and software delivery to meet our business objectives
- Developing required documentation such as process design documents, workshop agenda & presentations, stories, use cases, roles/responsibilities
- Communicate and collaborate among cross-functional teams in a multinational environment for recommendations and assisting teams with resolving critical path technical issues and challenges
- Proactively identify and address issues with internal business units and engineering teams.
- Analyze processes and outcomes to identify root causes & drive opportunities for improvement
- Demonstrate visible leadership through internal presentations, improving transparency, and radiating information.
Establish, collect, and enable the reporting of key quality and product delivery process metrics to executives, organizational leaders and teams.
You are a key team player and driving force for the above.
- You have exemplary technical program management skills; this is in terms of process and documentation, keeping two steps ahead of the plan (foreseeing issues, risks, dependencies); leading and facilitating meetings; crisp verbal & written communication skills with ability to negotiate/influence and work cross-functionally.
- You are passionate about the customer experience and service availability; uncompromising in delivery of high quality, scalable and sustainable solutions.
- You are also a critical thinker, embracing 'out of the box' thinking to solve problems.
- You lead by example; develop and share best practices across the team.
- You understand work can be fun and strive to create an environment that promotes team collaboration & pride in working towards a common goal.
We like to have fun while we work, and you should too.
**Qualifications** To be successful in this role you have**:

- 12+ years technical project/program management experience building programs, project management, and release schedules on a global scale with 6+ years of that dedicated to running large engineering programs; basic knowledge of cloud infrastructure or 8+ years and a Master's degree; or equivalent experience
- Extensive experienc

  • Sr Staff Technical Program Manager

    hace 3 días

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Staff Technical Program Manager

    hace 1 día

    Heredia, Costa Rica Databricks A tiempo completo

    Databricks is looking for a top tier Staff Technical Program Manager with a passion for process improvement and project management. You will focus on running end-to-end processes for the engineering org, process improvements focused on cost and lifecycle changes across products. You will be hands-on in the execution of large scale projects as well as think...

  • Staff Technical Program Manager

    hace 2 semanas

    Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Staff Technical Program Manager

    hace 2 semanas

    Heredia, Costa Rica Databricks A tiempo completo

    Databricks is looking for a top tier Staff Technical Program Manager with a passion for process improvement and project management.You will focus on running end-to-end processes for the engineering org, process improvements focused on cost and lifecycle changes across products.You will be hands-on in the execution of large scale projects as well as think...

  • Technical Program Manager

    hace 6 horas

    Heredia, Costa Rica Databricks A tiempo completo

    P-989 Do you excel at driving operations at scale? Are you anticipating the needs of customers and driving process improvements to ensure their success? Are you passionate about the cloud and building relationships across organizations? If you are, then join us on the cutting edge at Databricks! We're building a team of passionate Technical Program...

  • Technical Program Manager

    hace 2 semanas

    Heredia, Costa Rica Databricks A tiempo completo

    P-989Do you excel at driving operations at scale?Are you anticipating the needs of customers and driving process improvements to ensure their success?Are you passionate about the cloud and building relationships across organizations?If you are, then join us on the cutting edge at Databricks!We're building a team of passionate Technical Program Managers to...

  • Program Manager

    hace 2 semanas

    Heredia, Costa Rica Sgf Global A tiempo completo

    **Program Manager (Remote)****Heredia, Costa Rica**SGF Global is looking for a Program Manager, for IT enterprise in Heredia, Costa Rica.**Overview**:The Program Manager work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.**Requirements**:- Bachelor's Degree in Business,...

  • Staff Technical Program Manager

    hace 1 semana

    Heredia, Costa Rica Servicenow A tiempo completo

    Job Description We're not yesterday's IT department, we're Digital Technology.The world around us keeps changing and so do we.We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.We're all about delivering delightful, secure customer and employee experiences that...

  • Technical Program Manager

    hace 1 semana

    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Project Manager Sr.

    hace 2 semanas

    Heredia, Costa Rica Sgf Global A tiempo completo

    **Project Manager Sr. (Remote)****Heredia, Costa Rica**SGF Global is looking for a Project Manager Sr., for IT enterprise in Heredia, Costa Rica.?**Overview**:The IT Project Manager assembles a project team, identifies appropriate resources needed, and develops schedules to ensure timely completion of project.Often actively manages stakeholder partnerships...

  • Staff Technical Program Manager

    hace 1 semana

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Staff Technical Program Manager

    hace 3 días

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Staff Technical Program Manager

    hace 2 semanas

    Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Program Manager

    hace 2 semanas

    Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    6+ years of program or project management experience - 6+ years of change management experience - 6+ years of defining and executing against program timeline & requirements experience - 6+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience - 6+ years of working cross functionally with tech and...

  • Project Manager Sr

    hace 2 semanas

    Heredia, Costa Rica NTT DATA A tiempo completo

    We are currently seeking a Project Manager to join our team in Barreal de Heredia, Costa Rica. **NOTE* If you are open to Remote/ Work from Home please just indicate only the Country.** **Project Manager Sr.** The IT Project Manager oversees various system projects and/or programs of a highly complex nature. The IT Project Manager work assignments are...

  • Sr. Technical Program Manager

    hace 1 día

    Heredia, Costa Rica Databricks A tiempo completo

    Databricks is looking for a top tier Technical Program Manager with a passion for process improvement and project management. You will focus on running end-to-end processes for the engineering org, process improvements focused on cost and lifecycle changes across products. You will be hands-on in the execution of large scale projects as well as think...

  • Sr. Technical Program Manager

    hace 2 semanas

    Heredia, Costa Rica Databricks A tiempo completo

    Databricks is looking for a top tier Technical Program Manager with a passion for process improvement and project management.You will focus on running end-to-end processes for the engineering org, process improvements focused on cost and lifecycle changes across products.You will be hands-on in the execution of large scale projects as well as think...

  • Project Manager Sr

    hace 2 semanas

    Heredia, Costa Rica Ntt Data A tiempo completo

    We are currently seeking a Project Manager to join our team in Barreal de Heredia, Costa Rica.**NOTE* If you are open to Remote/ Work from Home please just indicate only the Country.****Project Manager Sr.**The IT Project Manager oversees various system projects and/or programs of a highly complex nature.The IT Project Manager work assignments are often...

  • Project Manager Sr.

    hace 2 semanas

    Heredia, Costa Rica SGF Global A tiempo completo

    **Project Manager Sr. (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Project Manager Sr., for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor's degree in Business, Information Technology, or a related field. - Extensive knowledge and expertise in the use of project management methodologies and tools including Agile...

  • Senior Program Manager

    hace 2 semanas

    Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    6+ years of program or project management experience- 6+ years of change management experience- 6+ years of defining and executing against program timeline & requirements experience- 6+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience- 6+ years of working cross functionally with tech and...