Sr. Business Analyst- Sales Cloud

hace 4 semanas


San José, Costa Rica Zscaler A tiempo completo

Company Description

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations.
In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Job Description**
Position
- Sr. Business Analyst
- Sales Cloud**
**Location
- Remote within Costa Rica**

**Responsibilities/What You'll Do**:

- Meet with business leaders, decision makers, and end users to define business requirements, and systems goals
- Facilitate discussions among business owners to understand problem statements and gather requirements
- Own and drive functional and technical design activities
- Translates business requirements to functional and technical designs for the engineering team
- Collaborate with cross-functional teams and internal IT team members both in the US and offshore locations to drive the work
- Coordinate with offshore Development and QA teams to deliver the solution
- Help business users to complete the UAT and drive the delivery of system enhancements
- Subject matter expert for lead, deal registration, account, contact and opportunity management areas
- Subject matter expert on channel sales and partner management (Partner onboarding, enablement and measurement)
Work closely with Architect and Salesforce development teams to define and implement the solutions as part of sprint delivery cycles
- Build the scalable business processes on the route to market and lead to opportunity areas to support the company's growth at scale
- Effectively prepare Business Processes, Process Flow Analysis, Requirements Definition, Data Models and Detailed Functional Design
- Document the solution design with specific business and technical details
- Recommend best practice solutions
- Work collaboratively and closely with Salesforce Business Analysts, Onshore and Offshore Developers during the execution phase
- Analyzes/identifies areas of risk and develops plans to minimize
- Troubleshoot production issues and coordinate with respective teams to resolve operational issues and challenges

Qualifications**
Qualifications/Your Background**:

- Minimum of 6-8 year of IT experience in complete software development life cycle process including System Analysis, Design, Development, Testing, Implementation and Documentation
Strong knowledge and experience on implementing top of the funnel processes such as lead management, account management and partner relationship management
- Strong knowledge of other tools such as Marketo and Outreach
- Experience in driving system implementation, agile project management and data flow best practices knowledge
- Strong experience with consulting driven solution approach
- Must have analytical and data driven strong skills
- Available 24x7 to support the business-critical production issues when necessary
- 4-year degree BS/BA in a technical, business or other analytical field required
- Excellent time management and organization skills, and the ability to be flexible and creative

Additional Information
All your information will be kept confidential according to EEO guidelines.
LI-YC2

**What You Can Expect From Us**:

- An environment where you will be working on cutting edge technologies and architectures
- A fun, passionate and collaborative workplace
- Competitive salary and benefits, including equity
**Why Zscaler?
**

People who excel at Zscaler are smart, motivated and share our values.
Ask yourself: Do you want to team with the best talent in the industry?
Do you want to work on disruptive technology?
Do you thrive in a fluid work environment?
Do you appreciate a company culture that enables individual and group success and celebrates achievement?
If you said yes, we'd love to talk to you about joining our award-winning team.
Zscaler is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.



  • San José, Costa Rica Zscaler A tiempo completo

    Company Description With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs,...


  • San José, Costa Rica Zscaler A tiempo completo

    Company Description With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs,...


  • San José, Costa Rica Cohesity A tiempo completo

    Cohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value. As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud. At Cohesity, we're a group of builders and go-getters who are committed to...

  • Sales Commissions Analyst

    hace 4 semanas


    San José, Costa Rica Cohesity A tiempo completo

    Cohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value. As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud. At Cohesity, we're a group of builders and go-getters who are committed to...


  • San José, Costa Rica Sansar Tec Llc A tiempo completo

    Position Title:  Salesforce Business Analyst Location:  Mexico or LATAM Employment Type:  Contract Experience Level:  5+ years of relevant experience Job Summary We are seeking a skilled and experienced  Salesforce Business Analyst  with a focus on  Experience Cloud (formerly Community Cloud)  to join our dynamic team.The ideal candidate will act as...


  • San José, Costa Rica Intel A tiempo completo

    The Distributor Customer Sales Analyst is responsible for anticipating unit demand, helping align supply, monitoring sales trend and co-managing inventory levels for their respective distributors, along with identifying operational efficiencies and executing an ambiguous set of tasks with their dynamic accounts.The Customer Sales Analyst will work in strong...


  • San José, Costa Rica Zscaler A tiempo completo

    Company DescriptionWith more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations.In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce...


  • San José, Costa Rica Smartsheet A tiempo completo

    **Sr. RegionalDirector, Sales** San Jose, Costa Rica In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale,...

  • Sr. Data Analyst

    hace 3 semanas


    San José, Costa Rica TD SYNNEX A tiempo completo

    **Are you ready to make a BIG impact with TD SYNNEX?** In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more. **Job Summary**: The Sr. Data Analyst...

  • Cloud Sales Strategist

    hace 7 días


    San José, San José, Costa Rica Microsoft A tiempo completo

    **Empowering Innovation and Excellence**At Microsoft, we are committed to empowering every person and organization to achieve more. Our culture is built around a growth mindset, inspiring excellence, and encouraging teams to bring their best each day.This creates life-changing innovations that have a profound impact on people's lives worldwide. As a Digital...

  • Business Analyst Lead

    hace 7 días


    San Francisco, Heredia, Costa Rica Cognizant A tiempo completo

    About Our TeamCognizant is a global leader in consulting, technology, and outsourcing solutions.We are seeking an experienced Sr. Business Analyst to lead project stakeholder management.Key Responsibilities:Lead project stakeholder management to drive successful outcomes.Utilize expertise in Power Builder and CLM For SharePoint to deliver high-quality...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    About MicrosoftAt Microsoft, our mission is to empower every person and organization on the planet to achieve more. We believe in harnessing the power of technology to solve complex problems and improve lives.The RoleWe are seeking a seasoned Cloud Solution Sales Expert to join our enterprise sales organization. In this role, you will work closely with our...


  • San José, Costa Rica Cohesity A tiempo completo

    Cohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value. As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud. At Cohesity, we're a group of builders and go-getters who are committed to...

  • Sr. Business Analyst

    hace 3 días


    San José, Costa Rica Kimberly-Clark A tiempo completo

    Sr. Business Analyst (Finance) - Cluster / Kimberly Clark Professional**Sr. Business Analyst (Finance) - Cluster Kimberly Clark Professional**:**¿Te motiva encontrar soluciones nuevas y diferentes?**Cuando se trata de llegar al fondo de los desafíos interesantes, encontrarás un campo de juego para tu mente abierta y espíritu aventurero.Necesitamos...


  • San José, Costa Rica INTEL A tiempo completo

    This role is for an Americas Customer Enterprise & Sales Enablement Sales Operations Analyst. The job will be based out of Costa Rica but will require close collaboration with the Business Unit and customer stakeholders in multiple locations globally. The Sales Operations Analyst will partner closely with the Business Unit team to enable and support Order to...


  • San José, Costa Rica INTEL A tiempo completo

    This role is for an Americas Customer Enterprise and Sales Enablement Sales Operations Analyst. The job will be based out of Costa Rica but will require close collaboration with the Business Unit and customer stakeholders in multiple locations globally. The Sales Operations Analyst will partner closely with the Business Unit team to enable and support Order...

  • Cloud Services Analyst

    hace 7 días


    San José, San José, Costa Rica Softwareone A tiempo completo

    Job OverviewAt SoftwareONE, we are looking for a skilled Cloud Services Analyst to join our team. As a Cloud Services Analyst, you will be responsible for leading experience in relevant ITAM services, taking ownership of mid-size engagements with limited supervision and working closely with less experienced staff.Key Responsibilities- Supporting sales...

  • Account Mgr., Corp Sales

    hace 4 semanas


    San José, Costa Rica Epson America, Inc A tiempo completo

    **Responsible for**: - Attraction and handling of Key Accounts with the objective of developing projects that implies the distribution of Epson products. Collaborates with/Key Customers include: - Administration - Management of Service & Support - Dispatch and Logistics - Collections - Sales Force related to the business - Final Users Reports to: -...


  • San José, Costa Rica Microsoft A tiempo completo

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...


  • San José, Costa Rica Microsoft Corporation A tiempo completo

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...