P2P Invoice Processing Analyst

hace 3 semanas

San José, San José, Costa Rica Pfizer A tiempo completo

Position Summary:
- The Global Business Services (GBS) Shared Services is a well-established operation with a global presence, serving Pfizer's business units worldwide.
The organization has expanded its reach across regions, including Europe, Asia, Latin America, Eastern Europe, and AFME, employing over 1,000 talented professionals from diverse backgrounds.
- The GBS San Jose Financial Services team is responsible for delivering high-quality financial processes on behalf of Biopharmaceutical Finance and their business partners for the Emerging Markets, operating from regionally centralized locations in San Jose, Costa Rica.
- As a Procure-to-Pay Analyst within the GBS Financial Services - San Jose team, you will be accountable for conducting key procure-to-pay activities, including handling escalations, solving conflicts for P2P accounts, and troubleshooting purchase requisitions, purchase orders, vendor master data, and invoices/credits cases.
Your ability to manage a high volume of requests, support the Markets, and work collaboratively with stakeholders will enable you to provide excellent customer service in an accurate and timely manner.
- The primary objective of this role is to enable GBS Procure to Pay to meet its business objectives by providing quality Procure to Pay analysis and overall business support for Site Leadership, market colleagues, and external vendors.

Position Responsibilities:
  • Organizes own workload prioritizes and proactively follows up on outstanding items.
  • Maintains and when possible, exceeds metrics and goals.
  • Takes initiative in identifying processes and initiatives that fit into our Digital Finance strategy.
  • Has strong analytical and process management skills.
  • Actively supports our GBS value proposition by keeping processes aligned with our delivery model and global standard, adhering to our internal controls' structures, and helping to identify process improvement opportunities.
  • SUPPORTS AND CO-LEADS SELECT IN-HOUSE PROCESSES, CONTINUOUS IMPROVEMENT INITIATIVES, AND STAKEHOLDER COLLABORATIONS.
  • Independently manages the formal relationship with key internal stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units, and countries.
  • Evaluate customer/internal documentation and system information.
  • Maintains focus on customer service.
  • Communication skills (written and verbal) effectively communicate with internal and external End users, customers, and vendors.
  • Organizational skills ability to organize workload, prioritize, and follow up on outstanding items.
  • Exercises sound judgment abilities.
  • Good understanding of system functionality and processes.
  • Attention to detail and ability to work with a high degree of accuracy.
  • Prepare basic analysis for external accountants and Corporate Audits.
  • Participate on organization committees.
  • Participate in the delivery of internally developed training.
  • Seek opportunities to be mentored by others.
  • Operational Transformation support including primary processing, issue resolution, and maintaining metrics and goals.
  • Demonstrate ownership of personal and professional development.
  • Ability to operate independently and remain focused through change or uncertainty.
Education and Experience:
  • Bachelor's degree or in progress in Business, Accounting, or Finance.
  • 1-4 years of relevant functional accounting or finance experience.
  • Proficiency in PC skills (MS Excel, Word, PowerPoint) required.
  • Good written and verbal English communication skills required, any other language if required by the business.
  • Portuguese (is a plus).
Technical Skills Requirements:
  • Proficient Office, WebEx, and Teams Knowledge.
  • Proficient Accounting Finance knowledge.
  • Proven experience in multinationals, shared services, or finance-related if applicable.
  • Solid ERP system (SAP, ARIBA, MDGs, Service Now, APEX Analytics, Concur) Subject Matter Expertise.

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