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Human Resources Generalist

hace 1 mes

San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

**About Bosch Service Solutions**

We are a leading global supplier of Business Process Outsourcing for complex business processes and services. Leveraging the latest technology and Internet of Things, our division develops integrated and innovative service solutions in Mobility, Monitoring, and Customer Experience.

We support national and international customers in over 35 languages across various sectors including automotive, travel and transportation, logistics, and information and communication technology.

Job Description:

Position Summary:

The Human Resources Generalist is responsible for supporting daily HR operations with various tasks. This includes completing the entire payroll process from end to end.

General Job Responsibilities:

  • Responsible for end-to-end payroll process in Costa Rica
  • Audits requested by headquarters
  • Recruitment of finance, customer services, and technical positions
  • Support recruitment roles including job evaluation, interviews, selection processes, new hire onboarding, etc.
  • Evaluate and create hiring reports for the team to provide visibility to other areas
  • Maintain physical and digital files for employees
  • Create and update employee reports
  • Input accurate data into all HR systems in a timely manner
  • Proactively identify potential challenges and possible solutions to hiring needs
  • Conduct and coordinate job interviews
  • Conduct exit interviews and exit analysis

Requirements:

  • Advanced student or graduated in Business Administration or Human Resources
  • Familiarity with key requirements or regulations to advise on specific updates for the Costa Rican region
  • Provide counseling and advice on local technical payment regulations
  • Ensure accurate payroll process and related activities
  • Analyze and review current payroll to improve methods and control implementation
  • Solve moderately and complex issues independently with minimal supervision
  • Ensure end-to-end ownership of resolution
  • Ensure operations according to defined KPIs and SLAs
  • Ability to multitask and work in a fast-paced pressurized environment
  • Microsoft Office proficiency, particularly with Excel
  • Detail-oriented and analytical skills, critical thinking, and solution-oriented mindset
  • English level B2+
  • Minimum 3 years of related work experience with full payroll cycle
  • Knowledge of CCSS, INS, Hacienda reports, judicial processes, payments to Banco Popular, etc.
  • Able to review severance calculations