North America Regulatory Compliance Team Lead

hace 3 días


San José, Costa Rica Emerson A tiempo completo

**Primary Objective of Position:
Regulatory Compliance Team Lead will work for the Regulatory Compliance Shared Services, supporting the Regulatory Compliance Manager in managing the team and conducting Trade Compliance Tasks on behalf of Automation Solutions and Commercial and Residential Business Units located in North America

Regulatory Compliance Team Lead plays a key role supervising Regulatory Compliance personnel to ensure that customer's expectations are being met.
Regulatory Compliance Team Lead also supports other activities such as (but not limited to):

- Implement, development and maintenance of Regulatory Compliance tasks.
- Development and maintenance of procedures.
- Resolve customers and team escalations
- Development and maintenance of metrics and reports.
- Build effective teams

Regulatory Compliance Lead interacts with the Regulatory Compliance Shared Services Team, the Regulatory Compliance Shared Services Manager, Regulatory Compliance Directors, Regulatory Compliance and Logistics Specialist and Managers located in North America, brokers and freight forwarders if required.
**Major Duties/Responsibilities:
Such services may include but are not limited to:

- Work 50% of the time on specific Regulatory Compliance activities for at least one Business Unit.
- Support and assist in promotion of Regulatory Compliance Shared Services.
- Work with the Regulatory Compliance Shared Services Managers to identify customers' needs and expectations; implement adjustments if required to meet customers' changing demands.
- Support the Regulatory Compliance Shared Services Manager to manage the Regulatory Compliance Shared Services Team
- Manage Regulatory Compliance personnel, to ensure that customers' expectations are being met, in terms of results and resource utilization.
- Assign and measure Internal Key Performance Indicators to evaluate Tactical teams' performance.
- Develop and implement new processes to provide specific services to Emerson Business Units
- Worldwide support on ongoing Regulatory Compliance activities and projects for specific Business Units
- Support Regulatory Compliance Shared Services Manager with Team's workload, performance, training, attrition, engagement, and career path.
- Build effective teams by hiring diverse talent, setting clear expectations & objectives, and supporting the environment for open communication & collaboration
- Actively participate on Regulatory Compliance Initiatives
- Optimizes work process
- Ensure that processes are correctly performed, in a timely manner.
- Support team members with queries.
- Support Regulatory Compliance Shared Services Manager with recurrent one on ones and annual performance evaluation.



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