Artificial Intelligence Associate

hace 12 horas

San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Amazon is a multi-national technology company and being proficient in English is a required qualification.
CV's must be submitted in English as our recruitment team works in several jurisdictions.
- High School Diploma.
- A2 English proficiency or higher.
- 6+ months of working experience in corporate environments (AND/OR) university volunteering, internship or professional practice.
Job summary

This is a full-time, permanent, back-office, bilingual position based in Costa Rica and does not offer relocation benefits.
Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.
Global Ops Artificial Intelligence (GO-AI), Join a professional organization who handles video monitoring activities in Fulfillment Centers globally.
Our teams remotely monitor activities in a back-office environment to support Machine Learning technology, acting as a human-as-sensor model allowing humans to perform tasks that require higher cognitive abilities.
Our essential function in GO AI is to improve decision-making technologies by providing remote human support and solutions while hiring and developing the best.
Tasks that required greater cognitive capacities such as sustained attention, speed of information processing, pattern recognition will be perform by our associates who deliver results with high confidence.
Key job responsibilities

Job responsibilities include, but are not limited to:

- Review image/videos of an event on a process in the fulfillment center, understand it thoroughly and provide the best response based on your judgment and knowledge gather in your training process.
- Meets predetermined and assigned productivity and quality standard targets.
- Responsible for reviewing video content continuously during working schedule.
This position requires ability to capture details within different types of digital content what make visual capability a requirement.
- Understand and follow up on performance metrics and process requirements to drive business results in live environment.
- Able to perform repetitive tasks on a daily bases.
- Perform labeling/annotation tasks with accuracy, speed and efficiency.
- Demonstrates willingness to support several projects at one time, and to accept re-prioritization as necessary, which may include schedule flexibility depending on business needs.
- Understand and adhere to SOP's and other Amazon policies.
- Able to systematically escalate problems or variance in the information to the relevant owners/teams/managers, according to processes and standards.
- Analyze and detect exceptions.
- Constantly contribute to process improvement.
- During peak and non-peak times, the incoming volume fluctuates throughout the weeks.
This might initiate a need of overtime during specific sections of the day.
If you wish to learn more about GO AI's operations related to Machine Learning and Amazon Robotics, please visit the following public resources from Inside Amazon on Youtube:
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
A day in the life
- Job applicants must be able to work with digital image/video content during shifts of 40h per week (8h per day).
About the team

Prior applying, please consider the following:

- This is not a virtual position.
If selected for this role you will be required to continue working from our brand new SJO19 building, located in the America Free Zone (AFZ), Cariari, Heredia.
- Transportation to and from the building is provided by Amazon at no cost, available since 2nd day of employment.
- Training is fully paid.
- Training schedule is from Monday through Friday from 8:00am to 5:00pm, for a total duration of six (6) weeks since your Start Date.
After training, all new-hires will transition to their assigned respective Production Schedules.
- Night and "graveyard" shifts are not available at this time.
- The monthly gross pay range (before deductions) is CRC 490,000.00-505,000.00.
In addition to a full range of medical, financial, and other corporate benefits.
Experience in peer coaching, mentoring, and/or training, etc.

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