Moder Work Specialist

hace 22 horas

San José, Costa Rica Microsoft A tiempo completo

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.
Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.
In doing so, we create life-changing innovations that impact billions of lives around the world.
You can help us to achieve our mission.
The Small, Medium, and Corporate team helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions.
Located in either a Digital Sales center, or a local subsidiary, you will help our managed customers across industries, company sizes and territories to identify their needs and opportunities using the latest in digital selling technology.
One of the fastest growing customer segments in the industry, you will help customers get to the Microsoft Cloud across solution areas like Modern Work, Business Applications, Applications and Infrastructure, Data and AI, and Security.
The Solution Specialist role is focused on working with Microsoft's account teams to identify and drive opportunities in targeted workloads.
As the Modern Work Specialist, you will be responsible for working with Customer Business Decision Makers to understand their unique business needs with a focus on to Microsoft 365 suites, Surface and E5 by helping customers consolidate vendors and save costs; Drive Acquisition & Grow Usage by transitioning on-premises customers to Microsoft 365 enabling to work remote securely, grow usage of Teams & Identity to establish customer health across Microsoft 365 and drive Seats & Devices and expand our M365 and Device footprint with existing customers.
You will be on point to orchestrate an extensive v-team covering multiple areas including Remote Work, Security & Compliance, Teamwork, Insights, Surface and Phone System to architect a solution that will empower their employees and drive their business and work in a team, enabling the customers through digital transformation by leveraging the Modern Work of Microsoft 365 and Surface.
**Responsibilities**:
**As a Modern Work Specialist, you will**:
**Be the M365 sales leader and expert for your assigned set of accounts.
**
- Hunt new Modern Work (remote work, security, compliance, teamwork, insights, meeting and calling) opportunities by identifying and engaging with key business and technical contacts, understanding customers' business and technology priorities, governance, decision and budget processes, and landing the value proposition of M365 platform.
- Own and drive new revenue growth for Microsoft M365 solutions (with a focus on Security, Compliance and Teams Voice) within assigned accounts by setting and achieving monthly sales forecasts.
- Drive customer intent and demonstrate solution value with envisioning workshops, and demonstrate economic value of our M365 solutions
- Drive Surface penetration in managed accounts in coordination with Surface sales specialist
- Deliver customer business transformation and success through accelerated adoption and usage resulting in customer references that can be leveraged in future sales engagements.
- Compete proactively to win new business and share through differentiated customer business value, evaluating customer alternatives and refining competitive strategy

**Be the interface to the customer and orchestrate a v-team of resources to solve customer problems.
**
- Identify customer business and technology challenges and bring them to agreement on the business value of modern work solutions - including detailed relevant BDM, ITDM & Industry use cases, solution briefings and demos, and financial analysis such as Total Cost of Ownership, Cost Take Out & Return on Investment
- Own opportunities from qualification to close by orchestrating an extensive virtual team consisting of technical and partner roles across an extensive portfolio of products, escalating issues for internal business and technical teams, and negotiating final proposals.
- Understand competitor solutions and products and drive compete messaging to increase our Modern Work penetration
- Effectively turn prospects and qualified leads into opportunities and revenue pipeline by qualifying opportunities and selling with Microsoft partners
- Orchestrate the completion of a successful Customer Success Plan in all new opportunities before opportunity is closed to drive deployment and usage.
- Foster and expand Microsoft's relationships with Customer Business Decision Makers and lead sales team to blockers to evaluation, contracting, deployment, and usage.
**Stay sharp and assist Microsoft transform how we deliver value to customers.
**
- Continuously nurture and expand sales, business, technology, and competitive readiness.
**Qualifications**:
**Professional**
- Strategic thinking & execution.
Ability to develop sales and business strategy options, while also being able to successfully execute on comple

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