Cybersecurity Operations Analyst

hace 5 días


Alajuela, Alajuela, Costa Rica Doris Peters & Associates A tiempo completo

Position Summary: We are seeking a Cybersecurity Operations Analyst to join our IT Security team and support the day-to-day operational and tactical aspects of our cybersecurity program.
This role is focused on executing security processes , monitoring and responding to security events , and providing support for security-related requests .
  The ideal candidate will have a strong attention to detail, a foundational understanding of cybersecurity principles, and a desire to grow their technical skills in a fast-paced environment.
This is an operational role , and does not include responsibilities for policy development, security architecture, or vendor assessments.
Key Responsibilities: Monitor and analyze security alerts, logs, and reports from various systems and tools (e.g., firewall, endpoint protection, email security, cloud platforms).
Triage and respond to security incidents and events , escalating when appropriate and following established playbooks and procedures.
Investigate and document potential security incidents , gathering relevant data and artifacts to support senior security staff.
Process and triage incoming security assessment requests , including access reviews, vendor security questionnaires, and application security checks.
Perform initial data gathering and analysis for security investigations and compliance-related requests.
Manage and track tickets and tasks within security and IT service management tools to ensure timely responses and resolutions.
Support vulnerability management activities , including reviewing scan results and assisting with remediation follow-up.
Collaborate with other IT teams to address security issues and ensure alignment with security requirements.
Maintain and follow documented security procedures and workflows , suggesting improvements where appropriate.
Requirements Required: 1-3 years of experience in an IT Security, IT Operations, or similar technical role.
Familiarity with security monitoring tools and technologies (e.g., SIEM, IDS/IPS, endpoint detection, email security).
Understanding of basic security concepts and frameworks (e.g., incident response, least privilege, vulnerability management).
Strong analytical and problem-solving skills with a focus on attention to detail.
Ability to follow detailed processes and procedures with consistency and accuracy.
Strong written and verbal communication skills .
  Preferred: Experience with ticketing and case management systems (e.g., FreshService, Jira, ServiceNow).
Familiarity with cloud environments (e.g., AWS, Azure, GCP) and related security considerations.
Basic knowledge of security standards and best practices (e.g., CIS Controls, NIST, ISO 27001).
Certifications such as Security+, CySA+, or equivalent are a plus but not required.


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