Order To Cash

hace 22 horas

Heredia, Costa Rica British American Tobacco A tiempo completo

**BAT is evolving at pace - truly like no other organization.
**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.
Come be a part of this journey
**

**BAT COSTA RICA IS LOOKING FOR AN** **OTC SUPPORT ANALYST**

**GRADE: 31**

**FUNCTION: GBS**

**SUB FUNCTION: O2C**

**CITY & COUNTRY: Costa Rica**

**ROLE POSITIONING AND OBJECTIVES**

**Reports to**:Team leader.
**Geographic Scope**:Brazil region.
**WHAT YOU WILL BE ACCOUNTABLE FOR**
- Responsible for analyses data from a set of widely used corporate systems and consolidate it.
- Ensure compliance with all global policies and procedures with emphasis to address any local specifics and requirements as needed.
- Proactive Customer relationship building continually seek out ways to improve customer satisfaction, communication & query resolution.
- Extraction and analysis of reports from SAP
- Daily analyze and direct to AR/RR teams all requests received from the 28 different areas
- Analysis of worksheets with requests for change of status of invoices submitted by SNO
- Return of information with the authorization or not to change the status
- Make daily follow-up to the team through "reminders" that point out the proximity of the issue date.
**CAN THIS BE YOUR FUTURE ROLE**

Do you have experience in Collections, Cash Application, Credit Analyst?
Are you proficient in Portuguese?
**ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE**

**Experience Required**
- 1-2 years OTC experience

**Technical / Functional / Leadership Skills Required**
- Intermediate Portuguese level.
- Intermediate English level.
- Intermediate Excel level.
**Education / Qualifications / Certifications Required**
- Student or graduated of Business Administration, Accounting, Finance, or related fields.
**BENEFICIAL**
- Salesforce knowledge desirable.
- BPC system knowledge desirable.
- SAP knowledge is a plus.
**WE ARE BAT**

At BAT, we are committed to our Purpose of crafting A Better Tomorrow.
This is what drives our people and our passion for innovation.
**See what is possible for you at BAT.
**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women's Day Best Practice winner
- Seal Award winner - one of 50 most sustainable companies

**BELONGING, ACHIEVING, TOGETHER**

Collaboration, diversity and teamwork underpin everything we do here at BAT.
We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.
**Come bring your difference

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