Shared Service Framework

**Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.****Shared Services - Front Line Manager Actions**Lead a Contact Center organization ranging from 50 - 100 agents including but not limited to...

The Customer Billing team is responsible to deliver a high-quality invoicing service to MA customers and provide key business partners with the data needed to develop successful strategies.The function has direct impacts on the organization's financial results; including cash collection and regulatory/financial reporting.Role and Responsibilities:Billing...

The Moody's Finance Transformation, Data & Systems team is seeking a Project Manager to support the Data and Analytics team by planning, coordinating and implementing strategic and operational priorities and special projects.This role requires an outstanding blend of problem solving skills, focus and flexibility, creative approach and stakeholder management...

The Customer Billing team is responsible to deliver a high-quality invoicing service to MA customers and provide key business partners with the data needed to develop successful strategies.The function has direct impact s on the organization's financial results; including cash collection and regulatory/financial reporting.**Role and...

Technical Trainers prepare and maintain technical training programs that educate people and help develop their technical skills.Technical trainers should have in-depth knowledge and technical capability in their field of expertise.They must be excellent communicators, and they have outstanding organizational and time leadership skills.FUNCTIONAL...

The key purpose of the Junior Customer Service Specialist is to deliver exceptional, seamless customer experience by listening to their needs, respond and solve inquiries efficiently according to guidelines & legislation, ultimately achieve customer loyalty.The Junior Customer Service Specialist should embody the Swarovski Values and Customer Experience...

Synergy & Shared Options - Business AnalystThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Global Operations prioritizes putting customers and partners first by developing the workforce of the future.This involves strategic, inclusive, and collaborative working culture.At our core, we strive to uphold...

Role/Responsibilities:- Lead projects which are broad in scope, interdependent, high risk, high impact, have medium to long term implementation time frames and are cross functional.Project teams typically include onshore, offshore, internal, external and lead services resources, which are global in geographic focus- Promotes cross-functional interaction...

Maintains an understanding of the financial, operational, and technology processes, risks and controls related to Moody's business, specifically for the area under review.- Understanding of Moody's control environment (e.g., mission, strategic objectives,culture and business environment) for their areas of responsibility.- Develops relationship with audit...

The Digitial Process Engineer is a developing professional role.Deals with most problems independently and has some latitude to solve complex problems.Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices.Good understanding of how the team and area integrate with others in accomplishing the objectives of...

Job Responsibilities:- Resolve standard queries and complaints by understanding the customer's needs, identifying the cause, selecting, and explaining the best solution, escalating, correcting or adjusting as required and following up to ensure full resolution.- Advise customers on product information including size, color, stock availability and care, as...

Technical Quality Coaches have a strong focus on continual service improvement and meeting customer service goals.Coaches function in a variety of consultative roles, including monitoring, mentoring, and training.Functional Responsibilities:- Monitor and audit interactions between end-users and IT support- Review daily agent performance metrics- Ensure...

Are you looking to grow your experience with SAP Recruiting, Marketing and Onboarding?This new opportunity may be the perfect fit for youWe would love to meet with you if the below sounds like what you're looking for in your next career move- Provide support for existing systems and procedures- Assist in project management, implementation planning and test...

Job Summary:**Responsibilities**:- Incident/Request/Problem/Knowledge Management.- Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate.- Provide first-level contact, convey resolutions to customer issues and follow up.- Properly escalate unresolved queries to the next level of support.- Utilize excellent...

The LMS Business Analyst will provide project management support and operations support to the Moody's Learning Organization.This role handles the learning technology roadmap activities and keep all internal customers abreast of status updates.This person will collaborate with the LMS Manager, Learning customers, and IT teams across multiple levels in the...

**Job Number** 23059642**Job Category** Food and Beverage & Culinary**Location** AC Hotel Heredia Belen, Calle la Ribera, Belen, Heredia, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their...

Overview:The ITAM Analyst applies the understanding of software, hardware, license models, and request management to manage the software catalog and software license entitlement positions for the organization.They will work collaboratively to define and support best practices, drive adherence to process, and coordinate IT Asset Software related...

Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Manage the GBS organizations responsible for the B2B Customer Service/Success efforts to ensure clients get the most value from Equifax products and...

Imagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.DepartmentWorkplace ServicesRole/ResponsibilitiesTechnical Trainers prepare and maintain technical training programs that educate people and...

The ITAM Software Catalog Librarian (Senior Manager-IT Asset Management) applies the understandingof software, hardware, license models, and request management to manage the software catalog andsoftware license entitlement positions for the organization.They will work collaboratively to define andsupport best practices, drive adherence to process, and...