Technical Support Engineer- Custom Web Applications
hace 3 días
Estamos buscando un ingeniero de soporte técnico talentoso para unirse a nuestra oficina de San José, CR.
Responsabilidades y Deberes
El ingeniero de atención al cliente será responsable de lo siguiente:
Proporcionar soporte de gestión de la nube de nível 1/nível 2 para los clientes de Digitivy que ejecutan aplicaciones web, aplicaciones móviles o SaaS en AWS
Monitoreo del entorno AWS, DevOps/Release management para aplicaciones de producción, Gestión/resolución de incidentes.
Cualificaciones y Habilidades
2-3 años de experiência en el puesto de atención al cliente como ingeniero de soporte de operaciones en la nube
Profundo conocimiento y experiência con AWS y DevOps
Capacidad para resolver problemas críticos de producción y proporcionar solución de problemas y resolución de problemas de nível 1/Tier 2.
El conocimiento de la pila de programación de aplicaciones web/móviles: React JS, React Native, Node JS, MySQL, AWS Dynamodb es una gran ventaja.
Esta posición es una posición de turno de horario de la costa este de EE. UU. de 9:00 a. m. a 6:00 p. m., hora del este de EE. UU., de lunes a viernes.'
**Education**:
- Bachelor's (preferred)
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