Clerk, Open Text

hace 4 semanas

San José, Costa Rica Bacardi-Martini A tiempo completo

Posted
09-Apr-2024
Job type
Full time
Country
Costa Rica
Location
Escazu
Lead recruiter
Irene Castro
Function
All Finance
Reporting Line
OTC Rebates Supervisor
On-site/Remote
On-site
Level of experience
Individual Contributor/Support (Non - Managers)
Contract type
Permanent
YOUR OPPORTUNITY
Your Opportunity

The Clerk, Open Text Processor, reports directly to the OTC Rebates Team Lead in support of its mission to expand the BES OTC footprint using shared services to reduce costs, maintain or increase customer service, and build new capabilities. Compromised to deliver best in class services for the OTC processes in accordance with negotiated Service Level Agreements.

**Key responsibility areas are**:
Rebates Administration in Open Text Tool - Streamline rebates processes. Ensure that incoming rebates are properly indexed and validated in a timely manner.
Meet and exceed customer service, SLA, and Key performance indicator targets.
Identify opportunities within his process to enrich the quality and service of his daily activities.

About You

Bacardi Enterprise Service is looking for high performing individuals who are success driven and interested in a career at Bacardi. Bacardi. This role will be responsible for executing rebate invoices indexing process and drive high level of service and efficiency into the process.

RESPONSIBILITIES

**With our Consumer at the heart, your key focus will be to**:
Check Open Text admin tool.
Flag invoices for training
Index invoices
Send back to market illegible invoices.
Route invoice
Perform Internal Correction of incorrect invoices posting.
Identify and drive high level of process efficiency and effectiveness.
Maintain a mindset of continuous improvement by constantly striving for ways to improve the processes.
Ability to handle multiple and changing priorities while working in a matrixed organization.
Deliver best in class customer services to the organization to achieve our NPS targets.
Superior communication skills, written and verbal, able to effectively address all levels within the organization.
Works cooperatively with the organization and is committed to the overall team objectives.
Proven experience building business relationships with all levels of the organization.
Ability to work in a fast-paced environment and successfully manage a rapidly changing environment.
Create and update process documentation/maps to ensure business continuity.
Consistently propose, meet, or exceed Service Level Agreements and Key Performance Indicators.
**Be a role model of our company pillars**: Fearless, Family and Founders Mentality.
Setting up commitments, scheduling monthly or regular lets talks, keep and work on primo profile and development.
SKILLS & EXPERIENCE
The Skills & Experience needed to create your legacy
Ability to handle multiple and changing priorities while working in a matrixed organization.
Ability to observe and interpret data and analyze patterns to decide options presented.
Basic accounting knowledge
Detail oriented with the ability to capture information in a clear, concise manner.
Identify efficiency and effectiveness of the processes.
Deliver best in class customer services to the organization to achieve our NPS targets.
Knowledge of standard business practices and professionalism in a customer service environment
Capable of having a business relationship with peers and superiors
Good communication skills, written and verbal.
Full understanding of the process and capable to document and map it to ensure business continuity.
Works cooperatively with the organization and is committed to the overall team objectives.
Healthy dissatisfaction with the status quo
Basic knowledge of Microsoft 365 (Word, Power Point, Excel, Outlook)
Be adaptable and flexible.
Be a self-aware/personal improver.
**English**: 60% or up
Meet or exceed KPIs, Targets and Service level agreements.
Personal Qualities
Be a skilled communicator.
Has driven / personal presence.
Intellectually rigorous, sees many angles to issues; brings a breadth of views.
Be adaptable and flexible.
Healthy dissatisfaction with the status quo.
Be a self-aware/personal improver.
LEADERSHIP AGILITY

At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

**Belonging**: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
**Self-Awareness**: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
**People Agility**: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
**Results Agility**: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a pre

  • Clerk, Open Text

    hace 2 semanas

    San José, San José, Costa Rica Bacardi-Martini A tiempo completo

    Posted09-Apr-2024Job typeFull timeCountryCosta RicaLocationEscazuLead recruiterIrene CastroFunctionAll FinanceReporting LineOTC Rebates SupervisorOn-site/RemoteOn-siteLevel of experienceIndividual Contributor/Support (Non - Managers)Contract typePermanentYOUR OPPORTUNITYYour OpportunityThe Clerk, Open Text Processor, reports directly to the OTC Rebates Team...

  • Clerk OTC, Rebates Open Text

    hace 1 semana

    San José, Costa Rica Bacardi A tiempo completo

    YOUR OPPORTUNITYThe Clerk, Open Text Processor, reports directly to the OTC Rebates Team Lead in support of its mission to expand the BES OTC footprint using shared services to reduce costs, maintain or increase customer service, and build new capabilities. Compromised to deliver best in class services for the OTC processes in accordance with negotiated...

  • Clerk OTC, Rebates Open Text

    hace 2 semanas

    San José, San José, Costa Rica Bacardi A tiempo completo

    YOUR OPPORTUNITYThe Clerk, Open Text Processor, reports directly to the OTC Rebates Team Lead in support of its mission to expand the BES OTC footprint using shared services to reduce costs, maintain or increase customer service, and build new capabilities. Compromised to deliver best in class services for the OTC processes in accordance with negotiated...

  • Accounting Clerk

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The individual will be responsible for ensuring that all accounting transactions are processed efficientlyand effectively, in accordance with established service levels and other contractual requirements. Theindividual will be responsible for related tasks associated with accounting transactions to journals,ledgers and other records. Will work...

  • Accounting Clerk

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:As an accounting clerk you will be responsible for ensuring all accounting transactions are processed efficiently and effectively while advancing your career in accounting working alongside the AP and AR team to resolve more complex accounting issues.Responsibilities: Prepare, process, and verify journal entries and accounting reports. Reconcile...

  • Payroll Clerk

    hace 2 semanas

    San Rafael, Costa Rica ATL Technology Costa Rica A tiempo completo

    ATL MissionWe believe there is a better way to bring products to market. We use an engineer to engineer approach to develop custom interconnect solutions for our customers who are improving quality of life through their products.Join us in our mission to be the leading provider of custom interconnect solutions. ATL has operations in China, Costa Rica,...

  • Data Associate Portuguese, Amazon Data Services

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Speak, write, and read fluently in English Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Speak, write, and read fluently in PortugueseDo you want to help change the way people interact with voice technology? Are you passionate about data and a problem-solver? Then we think you will like it here.The Alexa Data Services...

  • Seasonal Ml Data Associate Ii, Alexa Ai Saif

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. Speak, write, and read fluently in Portuguese. Previous experience as SME in processes.Do you want to help change the way people interact with voice technology? Are you passionate about data and a problem-solver? Then we think you will like it here.The Alexa Data Services...

  • Operations Manager

    hace 2 meses

    San Antonio, Costa Rica Havas Health & You A tiempo completo

    Job Description Summary : Prose on Pixels is a global content at scale agency built to address the marketing challenges of today and deliver meaningful content into the future. We are looking an Operations Manager with a strong background in Digital Production to join our growing team and lead our Costa Rica operations. This role will contribute to drive the...

  • Operations Manager

    hace 4 semanas

    San Antonio, Costa Rica Havas Health & You A tiempo completo

    Job Description Summary : Prose on Pixels is a global content at scale agency built to address the marketing challenges of today and deliver meaningful content into the future. We are looking an Operations Manager with a strong background in Digital Production to join our growing team and lead our Costa Rica operations. This role will contribute to drive the...

  • Talent Advisor Sales Na- Temporary

    hace 2 semanas

    San José, San José, Costa Rica Mondelēz International A tiempo completo

    Job Description:Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.You are a specialist in a process, workstream or area in Mondelēz International Business Services, working to support impeccable service operations.How you will contributeYou will use your in-depth process and service...

  • Bilingual Content Labeling Associate

    hace 1 semana

    San José, Costa Rica DoubleVerify A tiempo completo

    **About DoubleVerify** **Position Overview** The Classification Operations team plays a critical role in product development at DV by providing data and insights that help drive machine learning/AI initiatives. As a Content Labeling Associate on the team, you'll work to ensure the quality of DV classifications by analyzing and labeling videos, images and...

  • French Bilingual Content Labeling Associate

    hace 1 semana

    San José, Costa Rica DoubleVerify A tiempo completo

    **About DoubleVerify**: ***Position Overview**: The Classification Operations team plays a critical role in product development at DV by providing data and insights that help drive machine learning/AI initiatives. As a Content Labeling Associate on the team, you'll work to ensure the quality of DV classifications by analyzing and labeling videos, images and...

  • Japanese Content Labeling Associate

    hace 1 semana

    San José, Costa Rica DoubleVerify A tiempo completo

    **About DoubleVerify**: ***Position Overview**: The Classification Operations team plays a critical role in product development at DV by providing data and insights that help drive machine learning/AI initiatives. As a Content Labeling Associate on the team, you'll work to ensure the quality of DV classifications by analyzing and labeling videos, images and...

  • Arabic Content Labeling Associate

    hace 1 semana

    San José, Costa Rica DoubleVerify A tiempo completo

    **About DoubleVerify**: ***Position Overview**: The Classification Operations team plays a critical role in product development at DV by providing data and insights that help drive machine learning/AI initiatives. As a Content Labeling Associate on the team, you'll work to ensure the quality of DV classifications by analyzing and labeling videos, images and...

  • Portuguese Content Labeling Associate

    hace 1 semana

    San José, Costa Rica DoubleVerify A tiempo completo

    **About DoubleVerify**: ***Position Overview**: The Classification Operations team plays a critical role in product development at DV by providing data and insights that help drive machine learning/AI initiatives. As a Content Labeling Associate on the team, you'll work to ensure the quality of DV classifications by analyzing and labeling videos, images and...

  • Bilingual Content Labeling Associate

    hace 2 semanas

    San José, San José, Costa Rica DoubleVerify A tiempo completo

    About DoubleVerifyPosition OverviewThe Classification Operations team plays a critical role in product development at DV by providing data and insights that help drive machine learning/AI initiatives. As a Content Labeling Associate on the team, you'll work to ensure the quality of DV classifications by analyzing and labeling videos, images and other social...

  • Visual Presentation Designer

    hace 3 semanas

    San José, Costa Rica Lionbridge Technologies A tiempo completo

    **CORE VISUAL PRESENTATION DESIGNER** **To be successful you should possess the ability to**: - Edit basic to mid-level PowerPoint presentations: - Execute ambiguous slide formatting edits with mínimal direction - Occasionally support other basic creative requests using Microsoft Word, Excel, and Adobe Acrobat - Understand or clarify requirements with...

  • IT Analyst General

    hace 2 semanas

    San José, Costa Rica move2usajobs.com Inc A tiempo completo

    GENERAL SUMMARY:Under direct supervision, the IT Analyst may assist in formulating and defining systems scope and objectives through research and fact-finding combined with a basic understanding of business systems and industry requirements. May also work with subject matter experts to develop related content, processes, procedures, basic programming or...

  • ML Data Associate-I

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amazon A tiempo completo

    Have you always wanted to be a part of something bigger? Something that charts a course to the future? Do you want to see the work you do make a change in the world of tomorrow? Do you thrive on solving problems, spotting patterns and working in an ever-changing environment?AI is the most transformational technology of our time, capable of tackling some of...