IT Analyst General
hace 2 semanas
Under direct supervision, the IT Analyst may assist in formulating and defining systems scope and objectives through research and fact-finding combined with a basic understanding of business systems and industry requirements. May also work with subject matter experts to develop related content, processes, procedures, basic programming or reporting associated with ERP/EMR or other software systems. May be responsible for writing technical copy for various electronic publications; prepare operation and maintenance manuals and technical publications; gather technical information, prepare written text, and coordinate layout and manual organization. Researches available software and hardware assets in use throughout the organization and assists in the implementation of policies and procedures for control. May be required to respond to user complaints by researching and analyzing non-complex problems associated with the organization's various systems. Diagnoses problem source through discussions with users. Follows up with users to ensure problem has been resolved.
This is an entry-level position intended to give individuals with applicable education, but limited work experience, exposure to a variety of responsibilities in the information technology department leading to further career specialization. Individuals in this role must demonstrate analytical thinking capability, be highly-skilled communicators, self-motivated and people oriented. The IT Analyst must be able to think clearly and logically in challenging situations. Individuals in this role are quality and detail oriented.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Works with Subject Matter Experts to interview requestors and departments to collect information as well as document workflows, requirements and business continuity needs.
2. Assists in preparing detailed specifications, wireframes, user stories, epics and theme documentation and final product documentation.
3. May participate in programming, unit testing prototypes and enhancements developed to meet user requirements.
4. Performs training activities and obtains software-specific certification(s) as needed, applicable to the role and area of assignment.
5. May develop metrics and reporting as assigned.
6. Works with technology partners and peers to maintain appropriate knowledge base information for software and hardware assets, and related business systems.
7. Participates in the development and implementation of related policies and procedures.
8. Other related duties as assigned.
Knowledge of Microsoft Office products.
Pursuing advanced certification in ITIL, ITAM, CSAM, PMP, BA, or other applicable certification.
Well-developed and highly effective oral and written communication skills.
General knowledge of emerging technologies.
CERTIFICATIONS/LICENSURES REQUIRED:
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy and summarized below:
Communication Ownership
Understanding Motivation
Sensitivity Excellence
Teamwork Respect
Must practice the customer skills as provided through on-going training and in-services.
Must possess the following personal qualities:
Be self-directed
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values
PHYSICAL DEMANDS/WORKING CONDITIONS:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
BenefitsMedical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client
-
IT Grc Operations Analyst
hace 3 semanas
San José, Costa Rica Precision Medicine Group A tiempo completoAre you an experienced IT Utility player who can work across different business and functional units supporting governance and risk? Are you a strong communicator who can lead audit responses to both internal and external stakeholders - ensuring security, risk and regulation policies are documented and explainable? Our Corporate IT team is hiring an IT...
-
IT GRC Operations Analyst
hace 3 semanas
San José, San José, Costa Rica Precision Medicine Group A tiempo completoAre you an experienced IT Utility player who can work across different business and functional units supporting governance and risk? Are you a strong communicator who can lead audit responses to both internal and external stakeholders – ensuring security, risk and regulation policies are documented and explainable? Our Corporate IT team is hiring an IT...
-
IT GRC Operations Analyst
hace 4 semanas
San José, Costa Rica Precision Medicine Group A tiempo completoAre you an experienced IT Utility player who can work across different business and functional units supporting governance and risk? Are you a strong communicator who can lead audit responses to both internal and external stakeholders – ensuring security, risk and regulation policies are documented and explainable? Our Corporate IT team is hiring an IT...
-
IT Grc Operations Analyst
hace 3 semanas
San José, San José, Costa Rica Precision Medicine Group A tiempo completoAre you an experienced IT Utility player who can work across different business and functional units supporting governance and risk? Are you a strong communicator who can lead audit responses to both internal and external stakeholders - ensuring security, risk and regulation policies are documented and explainable? Our Corporate IT team is hiring an IT...
-
IT Analyst
hace 3 semanas
San José, San José, Costa Rica GreatFit Talent Recruitment A tiempo completoThe IT Operations Analyst needs to understand change management procedures, access request requirements, and be fluent in English and Spanish.This is for a three (3) month contract, potentially renewable for an additional three (3) months.Job Types: Temporary, ContractContract length: 3 monthsPay: ₡8, ₡11,800.00 per hourApplication Deadline:...
-
General Ledger Analyst
hace 3 semanas
San José, San José, Costa Rica Pfizer A tiempo completoWhy Patients Need YouYour in-depth knowledge and financial skills will keep our products in production and our innovators innovating. Whether you are part of establishing, coordinating, researching, or administering financial operations, your role is critical to getting our medicines in the hands of the people who need them most, faster and more efficiently...
-
Senior IT Analyst
hace 4 semanas
San José, Costa Rica Hitachi Solutions A tiempo completoCompany Description About the Role Hitachi Solutions is looking for a Senior IT Analyst with strong analytical, organizational, and communication skills. Reporting to the Senior Manager of Information Systems, you will be part of the internal IT support and operations team in a Microsoft-centric environment, responsible for service desk support and daily...
-
Senior IT Analyst
hace 4 semanas
San José, Costa Rica Hitachi Solutions Ltd A tiempo completo**Company Description** About the Role Hitachi Solutions is looking for a Senior IT Analyst with strong analytical, organizational, and communication skills. Reporting to the Senior Manager of Information Systems, you will be part of the internal IT support and operations team in a Microsoft-centric environment, responsible for service desk support and...
-
IT Operations Analyst Position
hace 2 semanas
San José, Costa Rica EX Squared Outcoding A tiempo completo**Become an Outcoder as an IT Operations Analyst** We are looking for an enthusiastic IT Operations Analyst to join our dynamic team at Outcoding. This role is critical to ensuring the smooth operation and availability of our IT services, contributing directly to our mission of delivering high-quality software solutions. You will be part of a vibrant team...
-
As400 IT Operations Analyst
hace 2 semanas
San José, Costa Rica EX2 Outcoding A tiempo completo**Become an Outcoder as an AS400 IT Operations Analyst** We seek an enthusiastic IT Operations Analyst to join our dynamic team at Outcoding. This role is critical to ensuring our IT services' smooth operation and availability, contributing directly to our mission of delivering high-quality software solutions. You will be part of a vibrant team working on...
-
IT Operations Analyst Position
hace 2 semanas
San José, Costa Rica EX2 Outcoding A tiempo completo**Become an Outcoder as an IT Operations Analyst** We are looking for an enthusiastic IT Operations Analyst to join our dynamic team at Outcoding. This role is critical to ensuring the smooth operation and availability of our IT services, contributing directly to our mission of delivering high-quality software solutions. You will be part of a vibrant team...
-
IT Operations Analyst Position
hace 3 semanas
San José, San José, Costa Rica EX2 Outcoding A tiempo completoBecome an Outcoder as an IT Operations AnalystWe are seeking an energetic IT Operations Analyst to join our team at Outcoding. This position plays a crucial role in ensuring the seamless operation and accessibility of our IT services, directly contributing to our goal of providing top-notch software solutions. You will work alongside a dynamic team focused...
-
Senior IT Analyst
hace 3 semanas
San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completoCompany DescriptionAbout the RoleHitachi Solutions is looking for a Senior IT Analyst with strong analytical, organizational, and communication skills.Reporting to the Senior Manager of Information Systems, you will be part of the internal IT support and operations team in a Microsoft-centric environment, responsible for service desk support and daily IT...
-
As400 IT Operations Analyst
hace 3 semanas
San José, San José, Costa Rica EX2 Outcoding A tiempo completoBecome an Outcoder as an AS400 IT Operations AnalystWe seek an enthusiastic IT Operations Analyst to join our dynamic team at Outcoding. This role is critical to ensuring our IT services' smooth operation and availability, contributing directly to our mission of delivering high-quality software solutions. You will be part of a vibrant team working on...
-
Senior IT Analyst
hace 3 semanas
San José, San José, Costa Rica Hitachi Solutions A tiempo completoCompany DescriptionHitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a...
-
IT Business Analyst
hace 3 semanas
San José, Costa Rica Object Technology Solution A tiempo completo**OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a IT Business Analyst. **IT BUSINESS ANALYST (CHILE/COLOMBIA/MEXICO)** The IT Business Analyst (Logistics) will focus on gathering and interpreting data, gathering, and documenting business requirements, defining and documenting processes (process flows/swim lanes), and...
-
General Ledger
hace 4 semanas
San José, Costa Rica Bacardi-Martini A tiempo completoPosted 08-Mar-2024 Job type Active job Country Costa Rica Location Escazu Lead recruiter Daniela Duran Chaves Function Finance - Administration Reporting Line General Ledger & Financial Reporting Team Lead On-site/Remote On-site Level of experience Individual Contributor/Support (Non - Managers) Contract type Permanent YOUR OPPORTUNITY Your Opportunity This...
-
IT System Administrator
hace 4 semanas
San José, Costa Rica IT Staffing PR A tiempo completoWe are looking for a System Administrator to join In this role. **Responsibilities**: - Server’s design, deployment, admin, and patch management, (Windows Server 2008, 2012, 2016 & 2019 Operating Systems - Server design, deployment & admin in cloud environments Azure & AWS. - Task Scheduler to create PowerShell scripts deployment on Windows Servers...
-
General Ledger
hace 2 semanas
San José, Costa Rica Bacardi A tiempo completoYOUR OPPORTUNITYThis analyst will support the Finance Organization and Operations team, being responsible for the General Ledger and Financial Reporting processes for a group of legal entities, enabling the accurate and timely submission of financial information every period, through creation and review of allocations, accruals, foreign exchange revaluation,...
-
IT Finance Support Analyst
hace 2 semanas
San José, Costa Rica AstraZeneca A tiempo completo**IT Finance Support Analyst** **Location: Warsaw/**Kuala Lumpur-Malaysia/San Jose-Costa Rica*** **Hybrid model: 3 days per week from the office** **Enabling Units IT / Finance Engagement Team** GFS Warsaw, Poland GFS Kuala Lumpur, Malaysia GFS San Jose, Costa Rica The UK (Cambridge & Manchester) As part of this team you will be able to learn how the...
