Business Analyst I

hace 2 semanas

Heredia, Costa Rica Object Technology Solution A tiempo completo

**OTSI**
**Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst I

BUSINESS ANALYST I (REMOTE/HYBRID)

**MAJOR RESPONSIBILITES**:

- Responsible for delivering high quality, timely and efficient reviews of the ELA software deployment report analyses.
- Analyze ELA terms and conditions in conjunction with the review process to ensure that customers are compliant.
- Provide ELA Reporting data analytics, analysis and measure the success of those outputs and other strategic initiatives.
- Track and report key performance indicators, utilization and other dashboard metrics to highlight successes as well as to target areas of improvement.
- Maintain expertise in understanding product licensing terms and conditions and comprehensive knowledge of employers products.
- Work with internal teams to ensure appropriate updates to customers records occur in internal systems.
- Resolve queries with global customers, account managers, senior sales executives and internal teams in an accurate and timely manner.
- Identify gaps and initiate projects to improve quality and review processes.
- Identify work streams that can be automated and standardized to maximize efficiency and quality. Identify and transition other processes to the ELA team.

***

**QUALIFICATIONS AND EXPERIENCE**
- Bachelors in Business Administration, Finance, Law or Accounting preferred.
- Experience working in License Compliance, Auditing, Accounting or Financial Data Analysis or Sales Operations required.
- Proven ability to review others work, create detailed review comments and deliver associated training to improve quality.
- Experience performing basic commercial contract analysis preferred. Strong auditing, analytical and problem solving skills required.
- Experience working successfully within the software/technology sector and in a global matrix-managed environment.
- Strong project management, planning, and organization skills, including ability to handle multiple priorities simultaneously in a fast-paced dynamic environment.
- Continuous improvement attitude and proven competency including a proactive approach to identifying problems and providing and implementing solutions.
- Ability to clearly communicate complex licensing concepts and collaborate professionally with internal cross-functional teams including Sales, Sales Operations and Legal.
- Confidence to interact with all levels; drive to results; team player and professional personality.
- Exceptional interpersonal, written English and verbal communication skills.
- Proficiency using MS Office, especially MS Excel is required.
- Oracle skills considered a plus.

**About us**

Founded in 1999 and headquartered in Overland Park, Kansas, OTSI offers global reach and local delivery to companies of all sizes, from start-ups to Fortune 500s. Through offices across the US and around the world, we provide universal access to exceptional talent and innovative solutions in a variety of delivery models to reduce overall risk while optimizing outcomes; enabling our customers to thrive in a global economy.

Join us today, as we assure you 1500+ friends and a great career; Happiness begins at a great workplace

Working with OTSI gives you the assurance of a successful, fast-paced career. Exposure to infinite opportunities to learn and grow, familiarity with cutting-edge technologies, cross-domain experience and a harmonious environment are some of the prime attractions for a career-driven workforce.

Feel free to refer this opportunity to your friends and associates if you are not available. We have a referral policy.

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