Business Analyst L

hace 13 horas


Heredia, Costa Rica Object Technology Solution A tiempo completo

**OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst I.

Business Analyst l (HYBRID)

SUMMARY:
The Business Analyst I will perform critical operational tasks and drive operational efficiencies to ensure operations are effectively running at optimum capacity. The Business Analyst I will communicate with our partners and internal business units ensuring a positive experience in all interactions.

MAJOR RESPONSIBILITES:

- Program enquiry Management and trouble shooting.
- Support all core operational requirements through case ownership and closure, meeting KPI SLA’s
- Provide suggestions for process improvements to help scale operations and improve customer satisfaction
- Support internal VMware teams with search or resolution of any inquiries related to VCPP data (contracts, MBOs, DRFs, cases, escalations, etc..)
- As needed, track and communicate metrics related VCPP activities & support QBR requirements
- Support and manage quarter end activities and serve as local VCPP Ops contact for escalations and resolution
- Team player with strong interpersonal, communication and collaboration skills
- Timely Communication in both verbally and in writing to set expectations and maintain the confidence of managers and associated internal teams (Action Table Format)
- Achieve high Utilization and Efficiency by managing time and focus upon Case Management

SKILLS AND ABILITIES REQUIRED:

- 3+ years' industry experience in quote-to-cash type case management activity
- Expert knowledge of Cloud Service Provider Programs
- Extensive knowledge in SaaS billing models and managing quote to cash SaaS processes with knowledge of upstream and downstream impact/activity
- Experience in two tier cloud partner sales model, with firm knowledge of software license transactions and Software as a service
- Experience with enterprise systems and proven knowledge of enterprise integration
- Knowledge in End User Computing a plus
- Team player with strong interpersonal, communication and collaboration skills
- Self-starter who takes initiative and works with limited direction

Highly Desired:

- Proficiency in Oracle
- Proficiency in Sales Force
- SAP SaaS billing system

About us

Founded in 1999 and headquartered in Overland Park, Kansas, OTSI offers global reach and local delivery to companies of all sizes, from start-ups to Fortune 500s. Through offices across the US and around the world, we provide universal access to exceptional talent and innovative solutions in a variety of delivery models to reduce overall risk while optimizing outcomes; enabling our customers to thrive in a global economy.

Join us today, as we assure you 1500+ friends and a great career; Happiness begins at a great workplace...

Working with OTSI gives you the assurance of a successful, fast-paced career. Exposure to infinite opportunities to learn and grow, familiarity with cutting-edge technologies, cross-domain experience and a harmonious environment are some of the prime attractions for a career-driven workforce.

Feel free to refer this opportunity to your friends and associates if you are not available. We have a referral policy.

**Job Type**: Contract


  • Business Analyst L

    hace 13 horas


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst l. BUSINESS ANALYST l (HYBRID) MAJOR RESPONSIBILITES: - Working on the given assignments related to various Pricing Programs (Ex: Subscription purchasing program, Hybrid Purchasing Program etc.) - Contribute towards relevant to the pricing programs - Day-to-day...

  • Business Analyst L

    hace 3 semanas


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst l. Business Analyst l (REMOTE) General description: We are looking for Analyst I in our SaaS Opportunity to Quote team. This role will support in executing opportunity/quote which enable sales during the overall deal cycle in the preparation & negotiation phases...

  • Business Analyst L

    hace 3 semanas


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst l. BUSINESS ANALYST l (HYBRID) MAJOR RESPONSIBILITES: - Responsible for delivering high quality, timely and efficient response of the Alias Inbox. - Provide accurate responses based on internal and external customer queries related to Global ELA Reporting. -...

  • Business Analyst L

    hace 2 semanas


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst l. BUSINESS ANALYST l (HYBRID) MAJOR RESPONSIBILITES: - Responsible for delivering high quality, timely and efficient reviews of the ELA software deployment report analyses. - Analyze ELA terms and conditions in conjunction with the review process to ensure that...

  • P&l Analyst

    hace 4 días


    Heredia, Costa Rica Citi A tiempo completo

    The Prod Ctrl Intmd. Analyst is an intermediate level position responsible for ensuring the completeness, accuracy and integrity of the bank's books and records in coordination with the Finance team. The overall objective of this role is to control and support data integrity and general ledger reconciliation, profit attribution and new activity analysis,...


  • Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a Business Systems Analyst. Business Systems Analyst (REMOTE) **DESCRIPTION**: Support Sales Ops. organization to drive and deliver support with compensation related topics. This position will require a great attitude/team player, ability to understand E2E compensation plans for...


  • Heredia, Costa Rica GRUPO PRESELECCION ELY S.A. A tiempo completo

    Business Systems Analyst will be primarily working on implementing a SAAS based Enterprise Contract Management System and integrations with other related systems. You will liaise with the SAAS vendor, IT and the relevant Legal team members to complete project tasks. **Requisitos**: **Requirements**: 4-year degree in Information Management, Business...

  • Endpoint Engineer L

    hace 3 días


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for an Endpoint Engineer l. ENDPOINT ENGINEER l (HYBRID) MAJOR RESPONSIBILITES: - Provide on-going operational support including operating systems releases, upgrades, service pack installations, bug fixes, security updates, and any system change activities. - Performance monitoring,...

  • Business Analyst

    hace 2 días


    Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Finance Degree or related field with 4+ or more years of experience in a business analyst/data analyst/statistical analysis role - Strong English language, oral and written skills - Understanding of data warehousing, data modeling concept and building new DW tables - Advanced financial analysis and financial modeling skills - Proven ability to develop...

  • Business Analyst

    hace 5 días


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst BUSINESS ANALYST (HYBRID/HEREDIA) MAJOR RESPONSIBILITES: - Working on the given assignments related to various Pricing Programs (Ex: Subscription purchasing program, Hybrid Purchasing Program etc.) - Contribute towards relevant to the pricing programs -...

  • Business Analyst

    hace 5 días


    Heredia, Costa Rica First Factory A tiempo completo

    First Factory’s Business Analyst offers a strong bridge between our development team in Costa Rica and our global clientele. For this role, you’ll need to possess an acute attention to detail and be able to coordinate efforts virtually with our team and multiple clients. You will be responsible for the quality of engagement, the accuracy of requirements...

  • Business Analyst

    hace 2 días


    Heredia, Costa Rica Simeio A tiempo completo

    **Duties and responsibilities** - Elaborate, specify, and document the business & functional requirements - Responsible for functional requirement study and Gap Analysis. - Supporting delivery/engineering team of solutions through the SDLC/PDLC, communication across the internal stakeholders and business partners. - Provide regular reports using SQL Queries...

  • Business Analyst I

    hace 1 semana


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst BUSINESS ANALYST (HYBRID/HEREDIA) MAJOR RESPONSIBILITES: - The primary responsibility of the Business Analyst role is creating the Renewals Pipeline, managing the Forecast/Exclusion process - E2E Opportunity Management and ensuring 99+% KPI success rate,...

  • Business Analyst

    hace 7 meses


    Heredia, Costa Rica First Factory, Inc. A tiempo completo

    First Factory’s Business Analyst offers a strong bridge between our development team in Costa Rica and our global clientele. The person in this position will analyze business requirements and craft detailed functional and design specifications for all aspects of a software solution; be responsible for striving for high quality and operational efficiency...

  • Business Systems Analyst

    hace 1 semana


    Heredia, Costa Rica SGF Global A tiempo completo

    Business Systems Analyst will be primarily working on implementing a SAAS based Enterprise Contract Management System and integrations with other related systems. You will liaise with the SAAS vendor, IT and the relevant Legal team members to complete project tasks. **Responsibilities**: - Assists and conducts requirement workshops and other...

  • Data Business Analyst

    hace 13 horas


    Heredia, Costa Rica SGF Global A tiempo completo

    **Data Business Analyst (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Data Business Analyst, for IT enterprise in Heredia, Costa Rica. **Overview**: The Data Business Analyst will guide efforts through influence that will enable change in an organizational context through the creation of the definition of the business needs and the...

  • Business Analyst I

    hace 2 días


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI (Object Technology Solutions, Inc) has an immediate opening for a Business Analyst I **:BUSINESS ANALYST I (REMOTE/COSTA RICA) **Description** - Opportunity to Quote Operations, WW Sales Management Support Renewals_ The Business Analyst position at VMware will appeal to someone who thrives working in a fast-moving Renewal Sales environment at the...

  • Business Analyst I

    hace 4 días


    Heredia, Costa Rica GRUPO PRESELECCION ELY S.A. A tiempo completo

    The Business Analyst-I will be responsible for supporting and independently executing the assigned activities that are part of the broader initiatives related to various global/regional pricing programs. This would include (and not be limited to) activities like: Working on the given assignments related to various Pricing Programs (Ex: Subscription...

  • Business Analyst I

    hace 2 semanas


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst I BUSINESS ANALYST I (REMOTE/HYBRID) **MAJOR RESPONSIBILITES**: - The Business Analyst I will perform critical operational tasks and drive operational efficiencies to ensure operations are effectively running at optimum capacity. The Business Analyst I will...


  • Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Role/Responsibilities**: We are seeking a Business System Analyst to join our Data & Analytics team. The analyst will be responsible for developing and enhancing financial models along with providing technical support and troubleshooting assistance on...