Network Administrator

hace 23 horas


San José, Costa Rica Smartsheet A tiempo completo

Smartsheet is looking for a Network Administrator with a solid technical background combined with excellent customer service skills.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to achieve their very best work. Today, we provide a cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better results.

**You Will**:

- Work with multiple teams to operate the global network infrastructure required to deliver world class service to our customers.
- Become intimately familiar with the architecture of our hybrid and multi-cloud environments and be responsible for our 24x7 availability
- Perform network analysis, modeling, and planning as well as network troubleshooting to isolate and diagnose complex network problems
- Upgrade network hardware and software components as required
- Provide escalated systems support for Service Desk, problem resolution, and mentoring across the Corporate IT team.
- Be a part of rotating escalation support to our on-call staff of our corporate infrastructure.

**You Have**:

- 3+ years managing network infrastructure in production environments
- Experience with Cisco, Meraki, and at least one IaaS (AWS, GCP, Azure) network stack
- Working knowledge of the OSI model
- Solid understanding of DNS, DHCP, BGP, OSPF, routing, switching, firewalls and VPN technologies
- Excellent problem-solving skills with a desire to take on responsibility
- Familiarity with Kerberos, LDAP, and other SSO solutions
- Foundational knowledge of ITIL concepts and frameworks required
- Must possess the ability to work an occasional evening, holiday, or weekend

**Perks & Benefits**:

- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)

**Equal Opportunity Employer**:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Germany and Costa Rica. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

BI-Remote

LI-Remote


  • Network Administrator

    hace 7 meses


    San José, Costa Rica World Network Systems A tiempo completo

    **Responsibilities**: Must have a laptop, reliable internet, great work ethic, solid common sense, and a passion for IT. Ability to identify and resolve problems in a timely manner or know when escalating to higher tier support or 3rd party support. **Requirements**: 3+ years of experience as a Network Admin - Windows Server installation and support -...


  • San José, San José, Costa Rica Webhelp A tiempo completo

    **Job Title:** Senior Network ArchitectAbout the Role: As a Senior Network Architect, you will be responsible for designing and implementing functional network infrastructure in both private and public cloud environments. This includes LAN, WLAN, WAN, AWS, and Voice networks.Your Key Responsibilities:Design and implement network infrastructure in both...


  • San Francisco, Heredia, Costa Rica Webhelp A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Network Architect to join our team at Webhelp. As a Senior Network Architect, you will be responsible for designing and implementing functional network infrastructure in both private and public cloud. Your expertise in enterprise level networking, cloud solutions, and network security will be crucial in...


  • San José, San José, Costa Rica Intel A tiempo completo

    About the Role">We are seeking an experienced System Administrator to join our team at Intel's LTR Hub in Costa Rica. The Hub is a critical component of our global infrastructure, providing remote access to our engineers around the world for testing and debugging purposes.">Key Responsibilities">">Install and configure VLANs, OS, software, and...

  • Ltr Hub Network

    hace 3 semanas


    San José, Costa Rica Intel A tiempo completo

    The Corporate Long-Term Retention (LTR) program is looking for an experienced engineer to be part of a team working in Intel's LTR Hub in Costa Rica. The Hub is where some of Intel products are stored in an active state, after being launched, to ensure ready and able to access when needed. The Hub will provide Intel engineers around the world remote access...

  • IT Administrator

    hace 2 días


    San José, Costa Rica Selina A tiempo completo

    Who we are: Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures. The Local IT Administrator will provide technical support to end...

  • System Administrator

    hace 2 días


    San José, Costa Rica E2e Technology Solutions A tiempo completo

    This job applies for Colombia (Bogotá) and Costa Rica (San Jose). The system administrator position provides support for a range of activities and processes, including but not limited to: event detection and notification, service request, and incident management for servers and computer systems, you will be responsible for maintaining, upgrading, and...


  • San José, Costa Rica Selina A tiempo completo

    **Who we are**: Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures. The Local IT Administrator will provide technical support to...

  • Chief Network Architect

    hace 4 semanas


    San José, San José, Costa Rica Webhelp A tiempo completo

    **Job Summary**We are seeking an experienced Chief Network Architect to join our team at Webhelp. This is a unique opportunity to work with cutting-edge technologies and transform the future of customer experience (CX).**About the Role**The Chief Network Architect will be responsible for designing and implementing functional network infrastructure in both...

  • Senior Network Architect

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Webhelp A tiempo completo

    Webhelp is a leading provider of customer experience and business process outsourcing services. We are seeking a highly skilled Senior Network Architect to join our team.We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience.Job DescriptionIn this role, you will be responsible for designing and implementing functional...


  • San José, Costa Rica BairesDev A tiempo completo

    BairesDev is proud to be one of the fastest-growing companies in Latin America and a welcoming, highly rated employer (Glassdoor Employee Score: 4.3). With more than 3500 employees in 27 countries and world-class clients from start-ups to Fortune 500 companies, we’re only as strong as the multicultural teams at the heart of our business. BairesDev runs on...


  • San José, Costa Rica Netskope A tiempo completo

    **About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Job Summary:Emerson is seeking a highly skilled and experienced Network Infrastructure Specialist to join our team. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our Local Area Network (LAN) infrastructure.Key Responsibilities:Ensure LAN Monitoring Service is fully operational, up-to-date, and...


  • San José, Costa Rica TransPerfect A tiempo completo

    TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today,...


  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    **About the Role**Sgf Global is a leading company in the IT industry, and we are currently seeking a highly skilled Windows Server Administrator to join our team.**Overview**As a Windows Server Administrator, you will be responsible for ensuring the smooth operation of our enterprise network infrastructure. This includes implementing, managing, and...


  • San José, Costa Rica Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next **Senior System Administrator** **(9244)** Would you like to join our great team of engineers? Here we will tell you more about us and the role! **About the role**: Some of your essential day-to-day job duties and responsibilities will include: - Manage and maintain the...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Job Summary">This role offers a unique opportunity to join Emerson as a skilled Network Infrastructure Specialist. As part of our team, you will play a crucial role in ensuring the LAN monitoring service is fully operational and continuously improved.">About the Role">In this position, you will provide Tier II and III level support for in-scope Emerson...

  • IT Lan Administrator

    hace 7 meses


    San José, Costa Rica Emerson A tiempo completo

    **Specific Responsibilities** - Ensure that the LAN Monitoring Service is fully operational, kept updated, and contribute to its ongoing improvement by providing feedback to the Monitoring Service owner - Provide Tier II and III level support for in-scope Emerson sites’ LAN Infrastructure. This includes formal Service Level Agreements over multiple sites...


  • San José, Costa Rica Emerson A tiempo completo

    Specific Responsibilities - Ensure that the Telephony Monitoring Service is fully operational, kept updated, and contribute to its ongoing improvement by providing feedback to the Monitoring Service owner - Provide Tier II and III level support for in-scope Emerson sites’ Telephony Infrastructure. This includes formal Service Level Agreements over multiple...

  • IT Lan Administrator

    hace 2 semanas


    San José, Costa Rica Emerson A tiempo completo

    Specific Responsibilities - Ensure that the LAN Monitoring Service is fully operational, kept updated, and contribute to its ongoing improvement by providing feedback to the Monitoring Service owner - Provide Tier II and III level support for in-scope Emerson sites’ LAN Infrastructure. This includes formal Service Level Agreements over multiple sites and...