Meeting Services Support Analyst

hace 3 días


San José, Costa Rica MSD A tiempo completo

The Global Meeting Services Support Analyst is responsible for supporting the Global Congress & Financial Program within Travel, Meeting, Card & Fleet (TMC&F) organization and Process Excellence as main stakeholders.

It processes from payment via corporate card or purchase order to meeting reconciliation as well as the meetings closeout process; Expense reconciliation includes responsibility for expense reports creation and Payment Portal Requests (PPR). Meeting reconciliation also oversees verification of transactions related to a corporate/virtual card or a P-card completion of finance templates and submission to Finance.

**Secondary** Language(s) Job Description**:
**Primary responsibilities for this role include, but are not limited to, the following**:

- Support the creation of expense reports on behalf of the Travel Meetings, Cards & Fleet (TMC&F) Regional Leads and submit backup documentation per internal guidelines
- Audit of Corporate Card statement to ensure all charges on the statement are accurate
- Reconcile (for expense reports) Corporate/Virtual Card statements with charges appearing in Concur System
- Reconcile invoices/statements prior to expense report/Payment Portal Requests preparation and submission
- Request any missing receipts/invoices from Meeting Planning Agency (MPA)
- Support the congress reconciliation process by checking files received from Meeting Planning Agency, populating cost allocation template and journal entry template, and submitting to Finance
- Utilize Company's SAP system for expense report creation and shopping cart/purchase order creation and payment portal requests.
- PO Creation in Ariba/COMET and monitoring over the workflow
- Demonstrate professionalism, meticulousness, and attention to detail in dealing with colleagues, internal clients, and suppliers
- Ensures compliance with data privacy & internal policies
- Review, validate, and update all relevant Work instructions (WI) to reflect current practice
- Identifies areas for data quality improvements and helps to resolve data quality problems by providing support through the appropriate choice of error detection and correction, process control and improvement, or process design strategies collaborating with the Manager/Sr. Specialist to meet customer requirements while adhering to published data standards

**Education**:

- Bachelor’s degree completed/in progress or relevant experience
- Lean Six Sigma / Scrum / Agile Methodologies (as a plus)

**Skills Required**:

- Minimum of 1 year of experience in basic accounting, accounts payable or finance or business administration
- Intermediate/Advance MS Excel skills (Power BI as a plus)
- Language requirements: Able to speak, read & write in - English (C1) - Portuguese (plus)
- Effective communication (internal & externally) skills, both written and spoken in English.
- CITI Manager System (as a plus)
- Basic understanding and practical knowledge of processes in Finance
- Ability to work both independently and collaboratively within a geographically disbursed & diverse environment
- Positive attitude and can-do mindset, problem-solving skills, and analytical skills
- Process improvement orientation

**Preferred**:

- Experience with SAP (Employee Expense Management, Shopping/Purchase Order, and Payment Portal Requests), CVENT (desired)
- Experience with internal controls and process standardization preferred
- Ability to navigate through change or uncertainty
- Results oriented, sense of urgency, knows how to prioritize, ability to communicate and to create rapport with stakeholders, effective communication.

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Temporary (Fixed Term)

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements**:
**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Requisition ID**:R252596



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