Software License Specialist

hace 2 semanas

Heredia, Costa Rica Experian A tiempo completo

Full-time

Employee Status: Regular

Role Type: Home

Department: Finance

Schedule: Full Time

Shift: Day Shift

**Company Description**:
Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

The Global Experian IT Services SAM team are responsible for ensuring licensing compliance for large strategic suppliers together with understanding the centralized deployment / software usage to inform contract anniversary dates and renewals. As such, the team works closely with our external SAM provider, the global procurement team, the Global technology demand team as well as both Global and Regional technical teams. By working closely with other teams the Software License Specialist role is expected to take responsibility for specific vendors/software titles and bring the relevant teams together as and when required.

**Principle responsibilities**
- Manage one of the primary vendor license estates (IBM, Oracle or Microsoft) through coordination of information with external supplier, maintain accurate deployment and drawdown records and coordinate closely with procurement and demand teams on contract renewals and anniversary dates
- Support the contract execution and renewals processes by providing accurate information related to license allocation/usage, and maintain open dialog regarding license footprint across a portfolio of software titles
- Support vendor audits and report on entitlement and usage as necessary
- Liaise and support finance teams on budgeting and forecasting software related pricing activities
- Raise purchase requisitions, review and approve invoicing and liaise with Accounts Payable where relevant
- Identify areas of continuous improvement including increased automation for asset management process efficiencies
- Administer supplier portals for user access, license keys and entitlement information
- Proactively identify and drive opportunities across desktop, server & cloud to successful outcomes through rationalizing and standardizing software renewal contracts together with rationalizing software titles for overlapping product sets to reduce costs
- Be an ambassador and evangelist for good SAM practices within the Global organization

**Qualifications**:

- Bachelor's degree or equivalent experience
- 4+ years of IT asset management experience, preferably software asset management
- Advanced English proficiency
- Understanding of software usage metrics and contractual terms for at least one of Microsoft, Oracle or IBM
- Prior experience of Oracle financials is desirable
- Understanding of Citrix and VMware architecture, and public cloud processes/concepts
- Experienced navigating ServiceNow to extract SAM related data is highly preferred
- Experience of managing Software Contracts & dealing with Software Vendors/Publishers and Resellers is critical
- Familiarity with software inventory & discovery tools would be an advantage
- Experience dealing with license implications on OS platforms such as Windows, MAC, Linux & Solaris would be preferred
- Strong quantitative, analytical, problem-solving skills, including the ability to accumulate, organize, and assimilate large amounts of information
- Excellent teamwork and interpersonal skills, with the ability to communicate and collaborate with employees and management at all levels
- Self-starter and able to work proactively of a truly Global team in a matrixed organization
- Flexible working to accommodate other time zones would be preferred but not critical
- Globally recognized SAM accreditations such as IAITAM Certification, CSAM and CITAM is desirable
- Agile & Lean Certifications are desirable

**Additional Information**:
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish - and we’re not done.

We take our people’s agenda very seriously. We focus on w

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