Sr Systems Engineer

hace 4 días


Heredia, Costa Rica ServiceNow A tiempo completo

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

As a member of the Systems Engineering Team, you will be responsible for maintaining various initiatives in our Commercial Systems.

This role will be an integral part of the overall System Engineering team and closely partner with both internal and external teams to manage vulnerabilities, scan results, patching/update/upgrade projects. The role requires technical understanding of systems engineering knowledge including operating systems (Linux), configuration management, change management, security scans, vulnerability analysis and remediation.

The position requires collaboration and partnering with many teams across the enterprise to ensure all systems are meeting the company's SLAs for vulnerability and government compliance.

The position requires working in a team to formulate solutions to solve issues and problems in a timely manner to meet internal and government SLAs.

**What you get to do in this role**:

- Understand issues currently facing the environment and derive long term solutions.
- Follow up those decisions with proper execution / tracking of the effort.
- Partner with stakeholders and customers, help them understand the nuances of the infrastructure with respect to compliance and security.
- Partner with external teams, such as compliance and security teams, to maintain high standards of security to satisfy federal mandates.
- Create / Update / Enhance documentation and knowledge articles.
- Review, consult and prepare for planned change introduction to ServiceNow environment.
- Analyze the vulnerability scan results and fix them appropriately

**Qualifications** To be successful in this role you have**:

- 5+ years of related experience as System Engineer
- Hands-on experience with large system designs and operations, preferable Linux
- Experience with programming languages such as python
- Solid understanding of systems engineering concepts and components
- Experience in cloud environments, such as AWS (Amazon Web Services), Azure, or Google Cloud
- Ability to partner with peers who are globally distributed.
- Effective communication skills and empathy for customers.
- Ability to learn about recent technologies in a fast-paced environment.
- Ability to clarify ideas, problems, and solutions.
- Strong coordination & troubleshooting skills in handling Complex Incidents & escalations.

**Other skills that will be nice if you have them**:

- DNS, Mail, Networking, System OS, Load Balancer, DB, etc.
- Experience with security scanners results, vulnerabilities, and vulnerabilities resolution

JV20
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.


  • Engineer, Sr Process

    hace 3 días


    Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Engineer, Sr Process**: - Remote Eligible: Onsite- Onsite Location(s): Heredia, H, CR**Additional Location(s)**: Costa Rica-Heredia **About the role**: Works cross-functionally to lead process development of complex technologies on new products and ensures efficient and effective transfer of new product into production. **Your responsibilities...

  • Sr Systems Engineer

    hace 2 días


    Heredia, Costa Rica Servicenow A tiempo completo

    **Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr. QA Engineer

    hace 16 horas


    Heredia, Costa Rica Moody's A tiempo completo

    The Senior QA Engineer - Salesforce require the competencies of a Sr. QA Engineer in understanding the business requirements and that the developed products meet the design specifications, a Technical QA engineer in creating the test strategy by understanding how technology has been used to address the business use cases, a Automation QA Engineer to...


  • Heredia, Costa Rica Hewlett Packard Enterprise Company A tiempo completo

    Sr Data Analytics Engineer This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.We help companies connect, protect, analyze, and act on their data and applications wherever...

  • Sr Network Engineer

    hace 1 semana


    Heredia, Costa Rica Softtek A tiempo completo

    **Role: Sr Network Engineer**: - +4 Years supporting enterprise networks - Experience with SDWAN - Experience with Routing and Switching - Experience with Cisco ASA Firewalls - Basic understanding of Networking concepts: OSI and TCP/IP Model, Vlan, QoS - Network analysis and troubleshooting - Basic understanding of networking including SIP, TCP\IP, DNS,...

  • Systems Engineer

    hace 4 días


    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Systems EngineerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Aruba is redefining the "IT EDGE".Creating new customer experiences by building intelligent spaces and digital workspaces.We are focused on campus, branch, mobility and the IoT to transform business models with the combined power of compute,...


  • Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Administrator, Sr Systems**: - Remote Eligible: Onsite- Onsite Location(s): Heredia, H, CR**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Systems Software EngineerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Aruba is redefining the "IT EDGE".Creating new customer experiences by building intelligent spaces and digital workspaces.Designs, develops, troubleshoots and debugs software programs for software enhancements and new...

  • Engineer Sr Analyst

    hace 4 días


    Heredia, Costa Rica Citi A tiempo completo

    The Engineer Sr Analyst is responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team.The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.Network Build Engineer...


  • Heredia, Costa Rica Smarsh A tiempo completo

    **Who are we?**Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications.Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Network / Systems EngineerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Aruba is redefining the "IT EDGE".Creating new customer experiences by building intelligent spaces and digital workspaces.Supports, troubleshoots and manages switch software technical escalations while maintaining the relationships...

  • HR Systems Sr Analyst

    hace 2 días


    Heredia, Costa Rica Citi A tiempo completo

    The HR Systems Sr Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. This professional will will be responsible for managing the successful...

  • Sr. Systems Engineer

    hace 4 días


    Heredia, Costa Rica Moody'S A tiempo completo

    **Role/Responsibilities**:The Systems Integration and Implementation Specialist will work as a liaison between system developers and client's support teams.**The responsibilities will involve**:Interaction with internal and external clients on technical design, support and configuration issuesImplementation of complex IT and systems integration...

  • Sr. Systems Engineer

    hace 16 horas


    Heredia, Costa Rica Moody's A tiempo completo

    The Systems Integration and Implementation Specialist will work as a liaison between system developers and client’s support teams. The responsibilities will involve: - Interaction with internal and external clients on technical design, support and configuration issues - Implementation of complex IT and systems integration projects - Building strong...


  • Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Engineer II, Systems HEREDIA**: - Work mode: Hybrid- Onsite Location(s): Heredia, H, CR**Additional Locations**: Costa Rica-Heredia **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is...


  • Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Engineer, Sr Labeling Job**:- Remote Eligible: Hybrid- Onsite Location(s): Heredia, CR**Additional Locations**: Costa Rica-Heredia**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance**At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and...

  • Systems Engineer

    hace 3 días


    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. We are looking for a Systems Engineer with a strong background in collaborating with development teams, data engineering teams, DevOps, product teams, and other support teams to resolve production issues on our supported products. In this role, you will...


  • Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Engineer II, Systems HEREDIA**:- Work mode: Hybrid- Onsite Location(s): Heredia, H, CR**Additional Locations**: Costa Rica-Heredia**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in...


  • Heredia, Costa Rica Experian A tiempo completo

    Job Description The Systems Security Engineer is part of the Endpoint Security Operations team, reporting to the Systems Security Engineer Lead.You will oversee the innovation, development, and overall maintenance of endpoint security applications like EDR, AV, DLP, and Cloud Proxy.You will focus on the infrastructure side of endpoint security but will work...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Systems Software EngineerThis role has been designated as 'Office', which means you will primarily work from an HPE office.HPE Storage fosters ONE inclusive storage culture to accelerate innovation.It brings together the best of converged and hyperconverged architectures on a flexible platform with independent scaling of compute and storage.We drive IT...