Operations Supervisor

hace 2 semanas


Orotina, Costa Rica Selina A tiempo completo

**Who we are**
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.

**What the role is**

The Operation Manager is responsible to check all the operations under their management to offer the best experience and quality for the nomads

**What you will be doing**:
**Housekeeping responsibilities**

Managing housekeeping team
Quality control of housekeeping, in particular to ensure rooms meet standards before check-in
Overseeing housekeeping in common areas
Training and induction of new housekeeping staff
Ordering housekeeping supplies
Managing inventory in housekeeping supply rooms
Budget management for housekeeping

**Maintenance and facilities responsibilities**

Managing full time maintenance workers
Responsible for monitoring ongoing maintenance of rooms and common areas, and ensuring quality of work
Responsible for receiving reports of maintenance issues from staff, and responsible for prioritizing repairs
Pre-emptive maintenance around the hostel - spotting issues before they arise and resolving
Prioritizing day-to-day maintenance alongside large maintenance and improvement projects
Overseeing renovations of rooms and common areas
Research and purchasing of maintenance supplies and equipment
Budget management for maintenance

**Tours & Travel Responsibilities**

Responsible for ensuring all reception staff is trained on all Tours & Travel products
Ensure housekeeping is replacing/maintaining all advertisement visible and arranged in all rooms
Ensure housekeeping maintains all Tours & Travel areas in location (Retail Shop, Wellness Deck, Surf Ranch) are clean and in optimal conditions.
Responsible for the effective selling of Tours & Travel products on all reception staff during check-in

Responsible for the property security

CCTV are operating and covering the property

Security guards on daily basis
Security for special events

Overseeing the reception and customer service

Responsible of the communication between all departments in the hotel

Central point of communication between all operational departments in the hostels
Sourcing, managing, and obtaining contractors such as elevator maintenance, fire systems, air conditioning, etc.
As visible manager around hostel, dealing with guest inquires, comments, and complaints.

Responsible of the communication between the commercial area to selina

Requests from and to the businesses
Monitoring their agreement
Stand in of the location manager in case of absent

Standing in for General Manager when absent
Responsible for day-to-day issues in all departments

**What you need for the role**

Previous experience with community engagement
Education lover
Experience producing or coordinating events
Excellent communication skills
Creative
Cultural sensitivity skills
English language skills
Ability to work under pressure

**What can you expect**

Competitive salary
Performance bonus
No dress code
Pet-friendly (as long as your pet is friendly)
Multiple online training opportunities
Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
Have your birthday off
Amazing referral program with cash and global holiday packages; we know you hang out with other great people



  • Orotina, Costa Rica Amentum A tiempo completo

    **Amentum** is seeking an advanced level industrial **BMS Lead or Supervisor (Building Management System) Engineer** to join our Team. This **BMS Lead Engineer** will work at our Remote Operations Center (**ROC**) and will monitor and maintain systems to ensure zero failures by providing an advanced level of expertise in maintaining, troubleshooting, and...


  • Orotina, Costa Rica Amentum A tiempo completo

    R0100682 On Site Belen, Costa Rica Full time Amentum is seeking a Night Shift Engineer Supervisor to join our Operations & Maintenance team. **Essential Responsibilities**: Design products or systems in support of facilities' infrastructure, research, or maintenance requirements. Coordinate, troubleshoot, and approve installation activities as inspection...


  • Orotina, Costa Rica Amentum A tiempo completo

    **Amentum** is looking for a Soft Services Facilities Supervisor Role to join our **Operations Team**. The Soft Services Facilities Supervisor is a position that will manage and supervise all soft services executed by third party suppliers. Generate processes, reports, walkthroughs, audits, and any additional administrative requirement as business...


  • Orotina, Costa Rica Amentum A tiempo completo

    **Amentum** is seeking a **Night Shift Engineer** **Supervisor** to join our **Operations & Maintenance** team. **Essential Responsibilities**: - Design products or systems in support of facilities' infrastructure, research, or maintenance requirements. - Coordinate, troubleshoot, and approve installation activities as inspection services to ensure...


  • Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. The Customer Experience Supervisor will be responsible for developing and managing a best-in-class, employee-facing communications and customer service program for a large corporate client. This role involves overseeing the customer service teams for both managed parking and shuttle services,...


  • Orotina, Costa Rica Amentum A tiempo completo

    **Amentum** is seeking an advanced level industrial **Remote Operations Center Lead or Supervisor (BMS, Building Management System) Engineer** to join our Team. This **ROC Lead Engineer** will work at our Remote Operations Center (**ROC**) and will monitor and maintain systems to ensure zero failures by providing an advanced level of expertise in...


  • Orotina, Costa Rica Amentum A tiempo completo

    Job Summary: Amentum is seeking a **Subcontracts Administrator** to support our Team in Belen. This position will require some overtime, particularly during seasonal peaks in purchasing. The **Subcontracts Administrator** performs administrative functions associated with contracts coordination, administration, and invoice reconciliation. - Support new...

  • Pos/cb Analyst

    hace 2 semanas


    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Sales Operations Analyst - Chargeback Analyst Job Summary: - Own operational relationship with assigned distributors working end to end process for POS and/or chargeback accounts; ensuring all deadlines are achieved. Work with distributors regularly to reduce errors, improve data quality and prevent errors from occurring. Work closely...

  • Pos/cb Analyst

    hace 7 días


    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Job Summary: Own operational relationship with assigned SIBG distributors working end to end process for Chargeback accounts; ensuring all deadlines are achieved. Work with distributors regularly to reduce errors, improve data quality and prevent errors from occurring. Work closely with SIBG Quality Lead when handling data investigation...

  • Po Follow Up Analyst

    hace 5 días


    Orotina, Costa Rica 3M A tiempo completo

    **3M is Hiring a PO Follow up Analyst**: **Main Responsibilities**: - Follows a variety of clearly defined procedures under general guidance within functional disciplines such as supply planning, warehousing, transportation, inventory/materials control, import/export, etc. Works independently, although the scope for discretion is limited and the output is...

  • Pos Analyst

    hace 4 días


    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: - 3M is seeking a Point of Sales (POS) Analyst. - This position follows a variety of clearly defined procedures under general guidance within Point of Sale areas. Working tasks might include: - End Customer Conditioning. - Material Conditioning. - Unit of Measure Validation. - Out of Tolerance Price Validation. - Escalate Outstanding...

  • Process Excellence

    hace 6 días


    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Process Excellence (PEX) Sr Analyst Duties and responsibilities: - Prepare comprehensive standard and ad-hoc reports, conducting thorough data analysis to identify key insights and trends. - Proactively seek opportunities to analyze data and provide data-driven conclusions for the assigned stream, contributing to process improvement...

  • Maintenance Lead Batan

    hace 6 días


    Orotina, Costa Rica Emprego CR A tiempo completo

    Be a part of a revolutionary changeAt PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the...


  • Orotina, Costa Rica 3M A tiempo completo

    **Main Duties & Responsibilities**: - Centralized point of contact for External 3M Partners/Service Providers per their account activity. - Review Statements of Account (SOA’s) and monitor account activity to ensure that payments are processed within contractual payment terms per Service Provider. Collaborate with respective 3rd Party Logistics (3PL)...

  • Itero Sr. Manager

    hace 2 semanas


    Orotina, Costa Rica AlignTech A tiempo completo

    **Join a team that is changing millions of lives.** Transforming smiles, changing lives At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...

  • Pos Analyst

    hace 3 días


    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Job Description Summary This position is responsible to make recommendations and executes opportunities to improve Point of Sales and Chargeback processes, systems, workflow etc. Provides support to achieve agreed SLA results. Demonstrates commitment to accuracy, responsiveness, and customer satisfaction. Provides input and assistance...


  • Orotina, Costa Rica H.B. Fuller A tiempo completo

    H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...


  • Orotina, Costa Rica Amentum A tiempo completo

    R0104673 On Site Belen, Costa Rica Full time Amentum is seeking an Industrial Maintenance Mechanic III to join our operations & maintenance team. This position is responsible for providing an intermediate level of expertise in responding to work orders, troubleshooting, and providing repairs to fixtures and systems in a manufacturing environment. The...

  • Indirect Tax Vat Analyst

    hace 1 semana


    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Job Summary: The person hired for the position of Indirect Tax VAT Analyst will primarily be responsible for VAT compliance E2E process: Data reconciliation, VAT Return (VATR) & Ancillary (other) Reports Preparation, VATR & others Review, VAT Due Paid / Refunded, VAT Accounting and audit support for LATAM countries. Also, it is expected...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Goal of the position: This position is part of global Design Operations team oriented on executing activities related to creation/changes of artworks pre-printed by external suppliers. Day to day tasks requires understanding of artworks data management, standard procedures and execution performed according to agreed SLA. Includes...