Supervisor-operations

hace 7 meses

San José, Costa Rica Marriott International, Inc A tiempo completo

**Número de Empleo** 23113068

**Categoría de Empleo** Rooms & Guest Services Operations

**Ubicación** Residence Inn San Jose Escazu, Ave. Escazu Complex Prospero Fernandez Hwy, San Jose, Costa Rica, Costa Rica VER EN MAPA

**Horario** Full-Time

**¿Ubicación remota?** N

**¿Reubicación?** N

**Tipo de Posición** Non-Management

**Descripción del Trabajo**

Completar los informes del cajero designado y los informes de cierre en el sistema informático. Revisar el registro de turnos de los empleados y los libros de memos diarios y documentar la información pertinente en los registros. Contactar a la persona o al departamento apropiados (p. ej. Botones, Departamento de Limpieza), según sea necesario, para resolver las llamadas, las solicitudes o los problemas de los huéspedes. Procesar todos los registros de ingreso de los huéspedes mediante la confirmación de las reservaciones en el sistema informático, la verificación de la identidad de los huéspedes, solicitar una forma de pago, asignar las habitaciones y entregar y activar las llaves de las habitaciones. Vender una habitación o alojamiento a los huéspedes que no tengan reservaciones según la disponibilidad. Asegurarse de que las tarifas se ajusten a las normas del mercado y que se documenten todas las excepciones. Asegurarse de que las cuentas provenientes de los distintos puntos de venta (p. ej., gimnasio, tienda minorista) se escaneen y se carguen a la cuenta de la habitación. Asistir a la gerencia en la capacitación, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados y servir como ejemplo y primer punto de contacto del proceso de "Garantía de tratamiento justo y política de puertas abiertas". Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; realizar capacitaciones y obtener certificaciones de seguridad.

Cumplir con todas las políticas y los procedimientos de la compañía, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía; anticiparse a sus necesidades de servicio y atenderlas; agradecerles con aprecio genuino; asistir a las personas con discapacidades. Hablar con los demás utilizando un lenguaje claro y profesional; atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás. Asegurar el cumplimiento de las expectativas y los estándares de calidad. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo o durante toda la jornada de trabajo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 25 libras o menos.Ejecutar otros deberes de trabajo razonables solicitados por supervisors.
- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._
- Residence Inn by Marriott ayuda a los huéspedes a avanzar, durante largas estancias, para que puedan ofrecer su mejor rendimiento. Espaciosas suites con cocina completa ofrecen la comodidad de un hogar moderno. Mientras tanto, los empleados prestan sus servicios, con un toque humano, tanto a los que viajan por placer como a los que lo hacen por negocios. Trabajando en Residence Inn, establecerá relaciones basadas en el trabajo de equipo y experimentará la legendaria cultura de servicio de Residence Inn, centrada en satisfacer las necesidades exclusivas de los huéspedes de larga estancia. Find Your World en Residence Inn by Marriott.

  • Digital Operations Supervisor

    hace 1 semana

    San José, Costa Rica LightForce Ortho A tiempo completo

    **Position** Digital Operations Supervisor **Location** Costa Rica, Remote **About LightForce** **Description** As a Digital Operations Supervisor at LightForce Orthodontics, you will be an active member of a fast-growing startup at the forefront of digital manufacturing. The position is responsible for supervising the operation of digital products and...

  • Kitchen Operations Supervisor

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    About the JobWe are seeking an experienced Kitchen Operations Supervisor to join our team at Marriott International, Inc.

  • Operations Supervisor

    hace 7 días

    San José, San José, Costa Rica Bairesdev A tiempo completo

    OverviewBairesDev is a leading software development company in Latin America, proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as our multicultural teams.Estimated Salary$80,000 - $120,000 per year, depending on location and experience.Job DescriptionWe are looking for an...

  • Food and Beverage Operations Supervisor

    hace 1 mes

    San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    About the Job: We are seeking a motivated and experienced Food and Beverage Operations Supervisor to join our team at Courtyard San Jose Escazú. In this role, you will be responsible for leading the food and beverage operations team, ensuring excellent service delivery, and maintaining high standards of quality and safety.

  • Supervisor, Fulfillment Operations

    hace 6 días

    San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is looking for a Fulfillment Operations Supervisor. Our team is responsible for overseeing day to day operations of Smartsheet's processing order downgrades, upgrades and activations. You will supervise the Fulfillment Operations team with the goal of providing timely processing and fulfillment of all Smartsheet sales assisted subscription...

  • Manufacturing Operations Supervisor

    hace 2 meses

    San Francisco, Heredia, Costa Rica Avantor A tiempo completo

    About the RoleThe Opportunity:Avantor is seeking a highly skilled Manufacturing Operations Supervisor to oversee the daily activities of the Service and Manufacturing Supervisor Department. This role is responsible for ensuring that all tasks are completed according to established priorities and procedures, while providing leadership and guidance to team...

  • Financial Operations Supervisor

    hace 2 meses

    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    At Equifax, our goal is to empower you to achieve your true potential. We're looking for a skilled Financial Operations Supervisor to join our team. If you're passionate about delivering exceptional results and collaborating with talented individuals, we want to hear from you.As a Financial Operations Supervisor, you'll oversee daily activities in billing,...

  • Hotel Operations Supervisor

    hace 23 horas

    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team. In this role, you will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.About the RoleDirect and manage the activities of front desk staff, including bell/doormen,...

  • Production Supervisor Heredia Operations Leader

    hace 1 semana

    San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    About Boston Scientific CorporationWe strive to be a leader in the medical technology industry by fostering a culture of innovation and inclusivity. Our commitment to diversity, equity, and inclusion enables us to create a better work environment for our employees and reflect the needs of our patients, customers, and communities.We are proud to be an equal...

  • Front Office Operations Supervisor

    hace 1 semana

    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    We are seeking a skilled Front Office Operations Supervisor to join our team at the Costa Rica Marriott Hotel Hacienda Belen.**Job Summary**:The Front Office Operations Supervisor will be responsible for overseeing the front office operations, ensuring seamless guest experiences, and leading a team of professionals. This role requires strong leadership,...

  • Ie Supervisor-international

    hace 1 semana

    San José, Costa Rica UNITED PARCEL SERVICE A tiempo completo

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Laundry Operations Supervisor

    hace 2 meses

    San Francisco, Heredia, Costa Rica Avantor A tiempo completo

    About the Role:We are seeking a dedicated and experienced Laundry Operations Supervisor to lead a team of operators in a clean-room environment, overseeing fabrication, assembly, and testing under moderate supervision.The successful candidate will be responsible for operating equipment, setting up workstations, and completing assignments, including...

  • Hospitality Supervisor

    hace 2 meses

    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Hotel Supervisor OpportunityMarriott International, Inc is seeking a skilled Hospitality Supervisor to join our team at Costa Rica Marriott Hotel Hacienda Belen. As a key member of our Rooms and Guest Services Operations department, you will play a vital role in ensuring exceptional guest experiences and delivering outstanding service.Key...

  • Culinary Event Supervisor

    hace 23 horas

    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    About UsAt Marriott Worldwide, we are committed to delivering exceptional experiences for our guests. As a leader in the hospitality industry, we strive to create memorable moments that exceed our customers' expectations.Job OverviewWe are seeking a highly skilled Culinary Event Supervisor to join our team. This role will be responsible for supervising and...

  • Supervisor-operations

    hace 6 días

    San José, Costa Rica Marriott International, Inc A tiempo completo

    **Numéro de l'Emploi** 22146437 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Courtyard San Jose Escazu, Calle Marginal Norte Plaza Itskatzu, San Jose, Costa Rica, Costa Rica AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des fonctions** -...

  • Equipment Operations Supervisor

    hace 2 semanas

    San José, San José, Costa Rica Intel A tiempo completo

    Intel is seeking a highly skilled Equipment Operations Supervisor to join its team in Costa Rica. As an experienced leader, you will oversee the activities of Preventive/Corrective Maintenance Crew Technicians for the Test/Assembly areas and ensure that maintenance schedules are met within established quality and cost objectives.The ideal candidate will have...

  • Operations Supervisor

    hace 2 días

    San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    **About Align Technology**We are a global leader in the development and manufacturing of innovative technology, tools, and treatment options for dental professionals worldwide.Job Summary:This is a unique opportunity to join our team as an Operations Supervisor, overseeing the activities of an internal call center that provides operational/business process...

  • Restaurant Supervisor Leader

    hace 2 semanas

    San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    Job Overview:We are seeking a seasoned Restaurant Supervisor to lead our food and beverage team at Solaz a Luxury Collection Resort Los Cabos, Mexico.About the Role:The successful candidate will oversee daily restaurant operations, ensuring exceptional guest experiences and maintaining high standards of quality and service. Key responsibilities include...

  • Brazil Payroll Supervisor

    hace 7 meses

    San José, Costa Rica cloudpay A tiempo completo

    Our fast growing team in Costa Rica are looking for an experienced Brazilian Payroll Supervisor for a SAAS based provider of global payroll. The position requires experience in Brazilian payroll including working knowledge of taxes, Union agreements and local taxation. “Brazilian Payroll Supervisor, will ensure the accuracy of payroll and payroll-related...

  • Chief Operations Systems Strategist

    hace 2 semanas

    San José, San José, Costa Rica Western Union A tiempo completo

    OverviewWestern Union is a global leader in financial services, transforming lives and communities worldwide. With over 8,000 employees serving 200 countries and territories, we strive to become the world's most accessible financial services company.We design easy-to-use products and services for our digital and physical financial ecosystem, helping...