Business System Analysis
hace 7 meses
**Req ID**: 270460
We are currently seeking a Business Support Senior Associate to join our team in Escazu, San Jose, Costa Rica.
**Position's General Duties and Tasks**:
- Works on assignments where independent judgment is required in resolving problems and making recommendations.
- Works on problems where facts may be incomplete or in a form not readily usable, where further investigation is necessary to define problems before proceeding.
- Determines research methods, identifies appropriate source materials, and prepares standard and complex documents at the request of operating unit served.
- Risk & Control (R&C) in the IT area.
- Responsible for the coordination of the Manager Control Assessment (MCA) for the IT area and its alignment with local and regional teams.
- Identify key controls in IT processes.
- Execute controls related to the IT area, as well as monitor their results.
- Identify emerging risks for the IT area.
- Provide support to the IT area in the "Annual Risk Assessment" and "Quartly Risk Assessment" processes, in coordination with the regional and local teams.
- Regulatory Compliance SUGEF Regulations.
- Provide support in the preparation and coordination of the ordinary and extraordinary IT Technology Regulatory Committees (preparation of presentations, preparation of the calendar of ordinary sessions, documentation of the minutes resulting from the sessions).
- Provide support to regional control and risk teams in internal and proactive IT reviews, especially in obtaining local evidence.
- Compliance with the Record Management policy.
- Annually update the inventory of IT-related records.
- Coordinate with the local area (OTRC) the deletion, addition and/or destruction of IT inventory records.
- Keep Record Management SharePoint updated, as well as other locations where documents/records that are on hold are stored.
- Carry out updating of local IT procedural documentation as appropriate.
- Coordinate IT with the CoB representatives of the areas (BRC) the fulfillment of the annual Business Continuity programs and processes according to the plan and schedule of activities that the regional office determines during the year: BIA (Impact Analysis of processes), BRP (Definition and documentation of contingency processes), CMP (Crisis management), Local and regional testing, etc.
**Qualifications**
**Must have Skills**:
- Experience managing audit processes, record management and MCA.
- Knowledge and experience in ITIL v4.
- Knowledge and experience in COBIT 5 or COBIT 2019.
- Depth knowledge in administrative and organizational processes.
- Proficient writing, analytical and problem-solving skills.
- Good client service skills.
- Good organization and time management skills.
- Demonstrated ability to drive continuous improvement and solve problems in a team environment. Proactive and self-motivated, with the ability to prioritize multiple tasks under tight deadlines and work independently.
- **Nice have Skills**:
- Risk management.
- Issue management.
**Education Requirements**
- University Diploma in IT processes management or equivalent.
- Undergraduate degree or some college coursework preferred.
- ITIL v4 certification.
**About NTT DATA Services**
**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
-
Business System Analyst
hace 2 meses
San José, San José, Costa Rica Servicenow A tiempo completoAt ServiceNow, we're looking for a talented Business System Analyst to join our team. As a Business System Analyst, you will be responsible for performing monthly audits on GSD performance and productivity data to ensure compliance with criteria, communicating audit results, and designing streamlined audit processes.- Automate and improve associated...
-
Business System Analyst
hace 2 meses
San Francisco, Heredia, Costa Rica Trax Group A tiempo completoAt Trax Group, we provide innovative cloud-based solutions to streamline freight invoice auditing and payment processing. Our platform offers unparalleled visibility into logistics ecosystems and predictive analytics, empowering companies to optimize supply chain performance.As a key member of our team, you will play a crucial role in translating customer...
-
Senior Business Analysis Specialist
hace 2 meses
San José, San José, Costa Rica Western Union A tiempo completoSenior Business Analysis SpecialistWestern Union seeks a Senior Business Analysis Specialist to join our Global Network Compliance & Risk Operations team. The successful candidate will be responsible for providing timely assistance to stakeholders and monitoring progress of KYA/KYCC recertification plans.Key Responsibilities:Assist stakeholders in achieving...
-
System Architecture Lead
hace 3 días
San José, San José, Costa Rica Vertalents A tiempo completoAt Vertalents, we're seeking an experienced System Architecture Lead to shape our technological direction and framework. This pivotal role involves strategic planning, innovative design, and technical oversight to ensure our IT infrastructure aligns with our business goals.About the RoleWe're looking for a seasoned professional to lead the architectural...
-
Business Intelligence Lead
hace 2 semanas
San José, San José, Costa Rica Coca-Cola A tiempo completoJob OverviewWe are seeking an experienced Business Intelligence Lead to lead our LATAM Market Analysis team. The ideal candidate will have a strong background in strategic planning, financial analysis, and data-driven decision making.
-
Business Systems Analyst
hace 2 meses
San José, San José, Costa Rica Delbridge Solutions Inc. A tiempo completoDelbridge Solutions is a fast-growing technology company that provides world-class software solutions and implementation services for Fortune 1000 companies. We are seeking a Business Systems Analyst to join our team and contribute to our success.As a Business Systems Analyst, you will collaborate with cross-functional teams to gather and document business...
-
Financial Analysis Expert
hace 1 minuto
San José, San José, Costa Rica Pfizer A tiempo completoPfizer, a leading pharmaceutical company, is seeking a highly skilled Financial Analysis Expert to join its Global Business Services team. This role offers an exciting opportunity for individuals with expertise in financial analysis and process management to contribute to the company's success.
-
Salesforce System Administrator
hace 2 meses
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Description**Experian is a global information services company that unlocks data to create more opportunities for consumers, businesses, and society. As a Salesforce Specialist, you will be a key member of our team, responsible for administering and customizing our Salesforce CRM system. We prioritize our culture and look for individuals who are passionate...
-
Salesforce System Administrator
hace 2 meses
San Francisco, Heredia, Costa Rica Experian A tiempo completo**About Experian**We are the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.We have 23,000 people operating across 44 countries, and every...
-
Business Finance Specialist
hace 1 mes
San José, San José, Costa Rica World Business Lenders, Llc A tiempo completoAt World Business Lenders, Llc, we provide short-term real estate collateralized commercial loans to small and medium-sized businesses across the United States. We are seeking an experienced Accounting Manager to join our team.Salary: $85,000 - $110,000 per year, depending on experience. Benefits include 11 paid US holidays.Job Description:Key...
-
Business Analyst
hace 6 meses
San José, Costa Rica INTEL A tiempo completoSales and Marketing Group (SMG) has embarked on a multi-year Sales Transformation Journey that will empower and equip our sellers to better serve our customers, capture customer loyalty, and support Intel's growth target. The Sales Excellence team is chartered to lead this transformation working across SMG and Intel. The Sales Incentives team, part of Sales...
-
Financial Analysis Specialist
hace 1 mes
San José, San José, Costa Rica Emerson A tiempo completoJob DescriptionAt Emerson, we are seeking a skilled Financial Analysis Specialist - Balance Sheet Reconciliation to join our team. This role is responsible for carrying out reconciliation and analysis of balance sheet control accounts and working towards resolution of open items.Key Responsibilities:Ensure targets are met according to SLA guidelinesUpdate...
-
Oracle E-Business Suite System Architect
hace 2 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoWe are seeking an experienced Oracle E-Business Suite System Architect to join our Platform Services Team at Citi.Job SummaryThe position has the responsibility for researching, troubleshooting and supporting multiple clients applications located in the LATAM region who use a wide variety of technologies and environments. The role of Oracle EBS System...
-
Aws System Engineer
hace 7 meses
San José, Costa Rica VS-Staffing A tiempo completo**Job Title**: Cloud (AWS) System Engineer **Location**: Costa Rica As an AWS Cloud and Systems Engineer, you will play a pivotal role in designing, implementing, and managing our AWS cloud infrastructure. This position requires a deep understanding of cloud and systems engineering principles, with a focus on troubleshooting and resolving complex issues...
-
Salesforce System Administrator
hace 2 meses
San Francisco, Heredia, Costa Rica Experian A tiempo completo**About the Role**Serve as the primary system administrator for Experian's Salesforce CRM environment, ensuring seamless performance and efficiency.Key responsibilities include developing and implementing enhancements to system workflows and objects, troubleshooting technical issues, and coordinating the evaluation and completion of defects and new...
-
Sr. Business Systems Analyst
hace 6 meses
San José, Costa Rica Smartsheet A tiempo completoThe Enterprise Systems team manages the development, use, and support of Enterprise Applications - including the internal use of Smartsheet. Smartsheet is looking for an experienced Principal Business Systems Analyst to drive quality, efficiency and customer satisfaction within our Enterprise Systems team. Join our Enterprise Systems team as a **Senior...
-
Business Analyst
hace 1 mes
San José, San José, Costa Rica Hanesbrands, Inc. A tiempo completoOverviewHanesBrands Inc. is a global apparel leader with over 60,000 associates across 47 countries. We offer vast opportunities for individuals who think creatively, have a passion for consumers, and possess business acumen. Our company fosters an inclusive culture where people from diverse backgrounds collaborate to drive success.ResponsibilitiesWe are...
-
Business Systems Analyst
hace 6 meses
San José, Costa Rica Delbridge Solutions Inc. A tiempo completo**Delbridge Solutions is growing!** Delbridge Solutions is one of North America’s fastest growing technology companies. With offices in Canada, USA, Europe, and Costa Rica, we provide world-class software solutions and implementation service for Performance Management, Data Management, Data Privacy, and Corporate Transformation Service. The majority of...
-
Senior Financial Planning and Analysis Manager
hace 3 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoUnlock Your Potential as a Senior Financial Planning and Analysis ManagerWe are seeking a highly skilled and experienced Senior Financial Planning and Analysis Manager to join our team at Experian, a global leader in data and analytics. This is a fantastic opportunity for you to leverage your expertise in financial planning and analysis to drive business...
-
Senior Business Operations Manager
hace 2 meses
San José, San José, Costa Rica Emerson A tiempo completo**Business Operations Management**In this role, you will lead and perform setup, invoicing, budgets baseline, and closing for our Business System (Oracle). You will also be responsible for business data analysis, cost control transactions, and project dashboard analysis.**Key Responsibilities**Leverage your expertise in financial management to analyze and...