Resource Deployment Manager

hace 7 meses


Heredia, Costa Rica IBM A tiempo completo

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The RDM staffs internal & external resources on assigned practice area projects.
Comfortable collaborating with others, including senior team members and executives.
Requires a high level of accuracy and attention to detail, strong organizational skills and ability to prioritize responsibilities. Shows discretion in handling sensitive information.Works closely with practice leaders to assign resources with proper skills.
Considers priorities of the business unit when staffing resources (cost implications, utilization, etc.) on projects.
Works closely with business partners to staff, negotiate rates and complete necessary paperwork to engage.
Understand the skill set of available resources within assigned practice.Leads business unit projects at the discretion of management.Comfortable presenting to senior team members and executives.Recognizes complex problems related to resource deployment objectives and capable of implementing solutions for the problems.Seen as an SME in resource deployment across IBM. Strong network within the company and externally that enhance staffing capabilities. Anticipates, creates, defines and implements innovative & visionary concepts based on business unit strategy and personal vision for resource deployment & business unit success.
Strong leadership, negotiation and teamwork skills. Mastery in organization and prioritization of responsibilities.

Required Technical and Professional Expertise
- Outlook
- Clarizen
- Subk Contracting Process
- Conga
- Ariba
- MS Office
- Investment / Cost Recovery Tool (ICR)
- Cognos Analytics Portal
- Capable of training team members in all tooling / processes related to RDM responsibilities
- Fluent English.

Preferred Technical and Professional Expertise
- Experience with multiplexing across multiple clients and activities.
- Ability to problem solve.

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?



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