Customer Service
hace 4 semanas
**Duties and Responsibilities**:
- Manage and oversee the day-to-day operations of assigned cases
- Communicate effectively with doctors, patients, health care entities to gather information, provide updates, and coordinate patient care
- Ensure all necessary documentation and paperwork is completed in a timely and accurate manner
- Assist in coordinating patient care and follow-up appointments.
- Provide support and guidance to patients and their families throughout the case management process
- Utilize case management software to track and document case progress.
- Gathering medical reports
- Getting insurance information from the defendant
- Assisting in preparing settlement demands
- Determining the extent of damage covered by the insurance policy, along with other basic litigation duties
**Skills and Qualifications**:
- Bachelor’s Degree in Hospitality, Medicine or any related field
- A minimum of 2 years of experience in case management, specifically in a hospital setting
- With experience in customer service
- Experience assisting doctors and patients in a healthcare setting
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
- Proficient in using case management software and Microsoft Office
**Salary**: From ₡1,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Health care: 1 year (preferred)
**Language**:
- English (required)
-
Customer Service Coordinator
hace 2 semanas
San José, San José, Costa Rica United Parcel Service A tiempo completoWe're seeking an Administrative Support Specialist to join our team at United Parcel Service.In this role, you'll provide administrative support to our internal teams, including data entry, report generation, and special projects.You'll also be responsible for maintaining accurate records, resolving issues, and providing excellent customer service.To succeed...
-
Customer Service Representative
hace 1 semana
San José, San José, Costa Rica United Parcel Service A tiempo completoAt United Parcel Service, we're looking for a talented Customer Service Representative to join our team. This role is perfect for someone who enjoys working with people and has strong communication skills.Key Responsibilities:Process workforce management software exceptionsComplete and provide various reports as neededAdminister discretionary requests and...
-
Customer Service Representative
hace 1 semana
San José, San José, Costa Rica United Parcel Service A tiempo completoAt United Parcel Service, we're seeking a skilled Customer Service Representative to provide exceptional support to our internal and external customers.This role involves entering data for order processing, document scanning, shipment routing, and other essential tasks. The ideal candidate will be a problem-solver with strong communication skills, able to...
-
Customer Service Lead
hace 14 horas
San José, San José, Costa Rica Nitel A tiempo completoLead Customer Service PositionNitel is seeking a talented Customer Service Lead to lead our customer service team. As a Customer Service Lead, you will be responsible for delivering excellent customer experiences while meeting Service Level Agreements (SLAs).Key ResponsibilitiesYou will manage all aspects of the service delivery process for customers with...
-
Customer Service Representative
hace 6 días
San José, San José, Costa Rica Igt A tiempo completo**Job Summary:**We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing timely and effective assistance with their inquiries.**Key Responsibilities:**- Respond to customer inquiries via telephone in a professional and courteous...
-
Customer Service Director
hace 5 días
San José, San José, Costa Rica Tek Experts A tiempo completoJob DescriptionWe are seeking a Customer Service Director to lead our customer service team, ensuring exceptional customer experience. As a key leader, you will be responsible for managing a team of support engineers and developing strategies to improve customer satisfaction.Key Responsibilities:Lead the customer service team to deliver exceptional customer...
-
Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Costa Rica'S Call Center A tiempo completoJoin Our TeamWork From Home with Costa Rica's Call Center – Now Hiring Customer Service AgentsAre you passionate about customer service?Do you thrive in a supportive team environment?We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call Center.Requirements:• Previous experience in customer service or a call...
-
Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoJoin Our Team Work From Home with Costa Rica's Call Center – Now Hiring Customer Service AgentsAre you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call Center.Requirements:• Previous experience in customer service or a call...
-
Customer Service Representative
hace 6 días
San José, San José, Costa Rica Fragrancex A tiempo completo**About Fragrancex**Fragrancex is a leading online fragrance retailer, dedicated to providing exceptional customer service and delivering the world's most beautiful fragrances to customers. As a Fragrancex Customer Service Associate, you will be at the forefront of our customer experience, ensuring that every interaction is personalized, attentive, and...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Costa Rica'S Call Center A tiempo completoJoin Our TeamCosta Rica's Call Center is hiring Customer Service AgentsAre you passionate about customer service?Do you thrive in a supportive team environment?We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call CenterRequirements:• Previous experience in customer service or a call center (preferred).• Strong...
-
Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completoWe're looking for a Customer Service Representative to deliver exceptional customer experiences at Emerson. As a key point of contact for customers, you will be responsible for addressing technical issues, responding to inquiries, and providing solutions that exceed customer expectations.Job Description:Handle customer inquiries via phone, email, or chat,...
-
Customer Service Liaison
hace 2 semanas
San José, San José, Costa Rica Johnson Controls A tiempo completoAre you a highly motivated and customer-focused individual looking for a challenging role in a dynamic team? Do you have excellent organizational, administrative, and problem-solving skills? If so, we encourage you to apply for the Customer Service Liaison position at Johnson Controls.In this role, you will be responsible for providing exceptional customer...
-
Customer Service Ambassador
hace 3 días
San José, San José, Costa Rica Percona A tiempo completoAt Percona, we are committed to delivering exceptional customer experiences. We are seeking a skilled Customer Service Representative to join our team and play a key role in ensuring our customers receive outstanding service and support.The ideal candidate will have at least 2 years of customer service experience, strong English communication skills, and...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Infotree Global Solution A tiempo completo**Overview of Customer Service Role at Infotree Global Solution**At Infotree Global Solution, we are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our customer-facing staff, you will play a vital role in providing exceptional service to our clients.**Key Responsibilities:**Proactively...
-
Customer Service Representative
hace 5 días
San José, San José, Costa Rica Emerson A tiempo completo**Job Summary**:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Application and Technical Support team, you will be responsible for providing exceptional customer service to our US customers.About the Role:This is a fantastic opportunity for someone who is passionate about...
-
Customer Service Specialist
hace 5 días
San José, San José, Costa Rica Fedex Express Lac A tiempo completoJob Description:We are seeking a skilled and customer-focused Customer Service Specialist to join our team at FedEx Express Latin America and Caribbean Division. As a key member of our service operations team, you will be responsible for providing exceptional customer service, handling package inquiries, and ensuring timely delivery of packages.About the...
-
Customer Service Advocate
hace 1 semana
San José, San José, Costa Rica Tek Experts A tiempo completo**Role Summary: Customer Service AdvocateTek Experts is seeking a Customer Service Advocate to join our team. This dynamic role involves serving as a single point of contact for customers, gathering information to resolve technical issues, and collaborating with a technical team to deliver resolutions.Responsibilities include:Gathering information from...
-
Customer Service Liaison
hace 23 horas
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob SummaryWe are seeking a skilled Customer Service Liaison to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our guests through effective communication and problem-solving skills.The ideal candidate will have excellent interpersonal and communication skills, with the ability...
-
Customer Service Coordinator
hace 23 horas
San José, San José, Costa Rica Infina Health A tiempo completoWe are seeking a Customer Service Coordinator to join our team at Infina Health. As a key member of our customer service department, you will play a vital role in ensuring seamless communication between our customers and our team.**Job Responsibilities**Receive and respond to customer inquiries via phone, email, or chatAddress customer complaints and...
-
Customer Service Director
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completo**Job Summary:**This role will be responsible for managing the contracting and order management process, ensuring compliance with policies and procedures, and providing excellent customer service. The ideal candidate will have experience in a similar industry, strong business acumen, and excellent communication skills.**Key Responsibilities:**Validate and...