HR Associate, Screening Services

hace 4 semanas


San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

6+ months of human resources experience
- 6+ months of customer service experience
- Experience in confidential environments
- Bachelor’s Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike)

**This is a seasonal contract of 4 months**

As a member of Amazon’s Screening Services Operations team, the Adjudication Senior Associate will support the business by reviewing results and determining hiring eligibility based on a risk analysis and various factors specific to each situation.

The Senior Associate will provide ongoing support; act as a central point for resolution and management of the day-to-day transactions of several programs through diverse electronic platforms.

Key job responsibilities
- BGC program support including adjudication and troubleshooting.
- Ensure compliance with federal, state, and local regulations, as well as company policies.
- Contribute to the continuous improvement of BGC processes and procedures.
- Communicate to partners and employees on data findings and information.
- Navigate various vendor and internal systems to determine if a record or process defect exists.
- Manage confidential and sensitive employee information and adhere to strict confidentiality standards.

**Behavioral Expectations**:

- Effective communication and organizational skills.
- Works well with different functions, teams, and disciplines.
- Takes responsibility for mistakes and learns from them.
- Can problem solve even outside of their direct area of responsibility.
- Makes reasonable judgments on when to move fast or consult others.
- Considers available information from different sources.
- 1+ years of human resources experience
- 1+ years of customer service experience
- Excellent attention to detail and the ability to prioritize in a fast-paced environment, analytical and critical thinking skills



  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's degree or equivalent experience- Operational experience managing a shared services function- Well-rounded experience in continuous improvement by influencing decisions and driving projects across multiple teams- Experience capacity planning- Ability to work independently and in a team- Strong organizational and communication skills- Demonstrated...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    **Basic Qualifications**: - 1+ year of experience managing and developing direct reports. Demonstrated program ownership and consistent delivery on commitments - great organizational skills with exceptional follow through and attention to detail - Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings,...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    HR experience or 1+ years of Amazon experience- Exceptional communication.Fluent verbal and written English and French language skills- MS Office experience and ability to use MS Excel for reporting purposesJob summaryAs a member of Amazon's Screening Services Operations team, the Background Checks Associate will support the business through the reviewing of...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    At least 2 years of experience handling HR-related processes.Ability to manage confidential/sensitive information with care.Literate in MS Office (intermediate-to-advanced in MS Excel)at least 1 of experience managing large amounts of data.Job summaryKey job responsibilitiesProcesses HR cases related to medical checks programs.Follows Standard Operating...


  • San José, San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor’s degree in Business, Engineering, or other quantitative fields such as Mathematics and Statistics - Experience in an analytical role with the ability to interpret data, build reports, analyze results, identify trends or patterns in complex data-sets and maintain real-time dashboards. - Advanced working knowledge of SQL and Excel. - Experience...

  • Hr Associate

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Human ResourcesSchedule: Full TimeShift: Day Shift**Company Description**:**Experian **is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we...

  • Hr Associate

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian **is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control...

  • Process Lead

    hace 4 semanas


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    1+ year HR or investigation related experience required- Experience in a Screening Services.- Bachelor's Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike) or 2+ years Amazon experience- Exceptional communication.Fluent verbal and written English and French language...

  • Process Lead

    hace 7 días


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    6 months + HR or investigation related experience required - Bachelor’s Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike) - Exceptional communication. Fluent in English language verbal and written - Computer operating and database management skills - MS Office...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    3+ years of relevant program/project management experience- Bachelor's degree or equivalent experience- 3+ years' experience defining program requirements and using data and metrics to determine improvements- 3+ years' experience using communication skills (written and verbal) to propose complex solutions and explanationsJob summaryAt Amazon, our businesses...


  • San José, Costa Rica Pfizer A tiempo completo

    Why Patients Need You What You Will Achieve You’ll have a key role to play in an organization that has people at its heart. As part of the HR operations team, you will be designing and maintaining Information Systems to support human resource administration. You will be responsible for HR Information Systems Governance, including the revision of manuals,...

  • Senior Associate

    hace 3 semanas


    San José, Costa Rica WNS Global Services A tiempo completo

    Company Description **WNS (Holdings) Limited (NYSE**: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Business Analyst

    hace 2 semanas


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's degree in Business, Computer Science, and Engineering or a related field or related discipline; or 2+ years of equivalent Amazon experience - 2+ years of Business Intelligence experience building dashboards on Qlik Sense, Tableau, Power BI or any other data visualization tool - Advanced working knowledge of data mining using SQL, ETL, data...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    5-7 years of overall experience - Bachelor's Degree - Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards. Job summary This is a great opportunity to create programs from the ground up in support of our team mission. We are building a new Operations Excellence program to create mechanisms that...

  • HR Services Coordinator

    hace 2 semanas


    San José, Costa Rica Lonza A tiempo completo

    Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas,...

  • HR Services Coordinator

    hace 3 semanas


    San José, Costa Rica Lonza A tiempo completo

    Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas,...

  • HR Services Coordinator

    hace 1 semana


    San José, Costa Rica Lonza A tiempo completo

    HR Services Coordinator Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their...

  • Hr Services Coordinator

    hace 4 semanas


    San José, San José, Costa Rica Lonza A tiempo completo

    Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents.While we work in science, there's no magic formula to how we do it.Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.In exchange, we let our people own their careers.Their ideas, big and...

  • Hr Services Coordinator

    hace 3 semanas


    San José, San José, Costa Rica Lonza A tiempo completo

    Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents.While we work in science, there's no magic formula to how we do it.Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.In exchange, we let our people own their careers.Their ideas, big and...