Executive Assistant

hace 2 semanas

San José, Costa Rica Boston Consulting Group A tiempo completo

**WHAT YOU'LL DO**:
You are essential to our business, essential to our success. We are Boston Consulting Group (BCG), a 60-years young strategy consulting firm. In recent years, BCG has been ranked #1 in Consulting Magazine's annual "Best Firms to Work For" survey and #6 on Glassdoor’s Best Places to Work list.

As a dynamic, driven Executive Assistant (EA), you’ll work with little direction to support several of our Managing Director and Partners (MDPs), ensuring they have what they need to seamlessly serve the needs of our clients and meet their internal commitments and goals. You will anticipate the needs of your MDP customers and look ahead to prevent problems before others even know they exist This position involves heavy scheduling (and rescheduling) of internal and client meetings, booking (and unbooking) travel, managing case team logistics, keeping track of time and expenses, and keeping up with the fast pace of our Consulting Team.

While each of your MDPs will be based in another city and will spend much of their time visiting clients around the world, back at home base (the Nexus Atlanta office) you will be surrounded by a smart, team-oriented, and fun group of fellow assistants and Business Services Team (BST) colleagues.

We operate in a hybrid model, meaning you’ll be in the office about half of the time and have flexibility to work remotely (if you choose) for the other part of the week. EAs help shape our culture by actively participating in office life and collaborating across functions to help fellow Business Services Team members. Our philosophy is to grow by growing others, and you will serve as role models to more junior members of the Administrative Services Team. We work hard together, and we go out of our way to support each other - we want everyone to be successful, individually and as a team.
We won't define a career path for you - but some EAs we've hired in this role have gone on to have long and successful careers as Senior Executive Assistants at BCG; others have gone into work in one of our many Practice Areas; some have managed teams or rotated through a number of other functions. Your career at BCG will be at the intersection of your skills and desires and the needs of our business; it will only be limited by your investment.

**YOU'RE GOOD AT**:

- Being a proactive thought partner and managing your MDP’s time in a fast-paced, high volume, and ever-changing client service environment:

- Owns and drives calendar/complex meeting scheduling
- Coordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportation
- Processing timesheets and expenses on a timely basis
- Supporting administrative aspects of MDP internal commitments: practice area activities, BCG leadership committees, recruiting, etc.
- Building effective working relationships (remotely) with key stakeholders. You’re extremely people-focused with a certain 'joie de vivre'
- Understanding MDP priorities and exercising sound judgment to make appropriate trade-offs
- Facilitating the scheduling process with clients and their assistants, communicating with a friendly professionalism and high attention to detail; building client relationships
- Leading case team logistics and working cooperatively with fellow BCG assistants to support other MDPs, Partners, Principals and BST leaders on the case team; providing back-up support to other assistant team members
- Obtaining and sharing information with wider team as needed; helping consulting team members navigate internal resources
- Proactively leaning in to support high leverage activities for MDPs (this will vary by need):

- Assisting with account planning and client relationship management
- Conducting research and gathering information
- Assisting with the creation and preparation of client team materials - slides, proposals, onboarding decks, including proofreading and copying/binding
- Additional items that you (or the MDPs) feel may be helpful - be creative and think outside the box
- Acting as a thought partner and trusted advisor to MDPs, their teams and others at BCG
- Keeping them informed of critical information they may not be aware of
- Guiding them toward making right decisions about use of time
- Taking initiative to bring things "from the back burner to the front burner" for MDPs
- Performing other duties as assigned or required, including some personal support; responsibilities will vary

**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:

- A bachelor’s degree, strongly preferred
- Demonstrated leadership and/or customer service experience
- Minimum of 5 years of experience in an extremely fast paced environment supporting senior executives, strongly preferred
- Minimum of 3 years providing direct administrative support

**DO THESE BEHAVIORS/MINDSET EXPECTATIONS RESONATE WITH YOUR SKILLS AND EXPERIENCE?**
- High customer service orientation - highly responsive, strong interpersona

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