Benefist Ops Analyst

hace 6 meses

Heredia, Costa Rica Citi A tiempo completo

The Payroll Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

**Responsibilities**:

- The Payroll Analyst 2 performs business analysis for HR and Payroll operations organization.
- Creates and implements internal procedures and business requirements.
- Creates and manages the business analysis and documentation of system change specifications.
- Resolves discrepancies with technical and/or business personnel, implements corrective measures, and retests as needed.
- Interprets data and makes recommendations.

**Qualifications**:

- 0-2 years relevant experience
- Demonstrated understanding of how the team interacts with others in accomplishing the objectives of the area.
- Specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.

**Education**:

- Bachelor’s/University degree or equivalent experience
- ** Intermediate-advanced English (must)**:

- ** Portuguese (desirable)**:

- ** Benefits knowledge**:

- ** Knowledge of payroll or related processess**:

- ** Knowledge on Workday system (desirable)**:

- ** Knowledge in payments**:

- ** Experience in customer service, share services roles**:

- **Job Family Group**:
Operations - Services
- **Job Family**:
Payroll
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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