Manager, Credit and Collections

hace 3 semanas


San Antonio, Costa Rica Stryker A tiempo completo

**Why finance at Stryker?**:
***:
Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more

**Who we Want**:

- **Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
- ** Goal-oriented**:Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
- ** Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
- ** Dedicated achievers.** People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- ** Detail-oriented process improvers.** Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate

**What you will do**:
The Collections Manager will report directly to the Invoice to Cash Director and is responsible for monitoring and leading the collections team as well as handling collections issues, account reviews, collector training, interviewing, hiring, staffing, monitoring of supervisors and implementing company policies and procedures.

This person is responsible for optimizing Stryker’s cash collections in the Americas, for achieving quarterly DSO targets and optimizing the A/R Aging profile.

They will also resolve problems and make recommendations for improving account handling processes and reconciliations.

This role will work to optimize and improve the processes involved with collections.

This person will act as a central point to resolve escalation of issues within the invoice to cash work stream and interacts with Senior Leadership, Stakeholders and Customers.

The Manager is responsible for people development, organizational health and to implement a quality culture that role models Stryker’s mission and values.

**Education & special trainings**:

- Bachelor’s Degree in Accounting, Business or related field
- MS Office Suite
- Fluent spoken and written English. Any other language is a plus
- Working knowledge of credit reporting agencies (Experian, D+B) is a plus
- Oracle and SAP systems knowledge is a big plus

**Qualifications & experience**:

- 8+ years of relevant working experience in a finance function in matrixed international company (preferably American or Multinational Company) with complex reporting practices and with exposure to various reporting systems. Have a thorough knowledge of collections related laws. Be willing to periodically travel to customer sites. Have considerable experience with customer negotiations.

**About Stryker**:
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.



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