Center of Excellence Analyst Ii
hace 3 semanas
We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.
Position Purpose:
Give support to the Tableau Center of Excellence. Be the go-to person for Tableau creators, troubleshoot and give support to users. Prepare materials and give trainings to the LL Bean Tableau community, in order to increase their proficiency. Work on standardization and optimization of the usage of BI tools.
We offer:
- Extraordinary employee experience- Flexible schedule- Working from home- Fitness subsidy- Tuition reimbursement- Outdoor days (paid days to enjoy outdoor activities)- L.L.Bean employee discount- Asociación solidarista- Life and medical insurance- Company doctor
About the role:
- Give support to users, answer questions and troubleshoot.- Design and maintain training materials related to Tableau. Prepare sessions and give trainings to the different type of users of the tool.- Manage the Reporting Center of Excellence mailbox.- Create and maintain documentation for the Center of Excellence.- Assign and maintain licenses.- Assist on the maintenance of folders, schedules and other tasks needed in the server.- Investigate and share knowledge related to new features and functionalities of Tableau with the users. Promote the implementation of these new features.- Participate in projects, as required.- Participate in testing for new upgrades of the tool.- Work on improvements related to standardization and centralized data sources.- Be the driver of the creation and strengthening of the Tableau Community.- Support initiatives, such as the implementation of Tableau Mobile.- Demonstrate advanced communication skills and provide exceptional customer service. Communicate issues/concerns to leader in a timely matter.- Be able to identify priorities; respond in a prompt and accurate way to requests or questions from customers.- Execute all of the above demonstrating the EIM values.
About you:
- Advanced student (or graduated) in Industrial Engineering, Business Administration, Data Science or related field.- Advanced proficiency in English (C1).- Previous experience is not required, but it’s a plus.- Skills and Qualifications:
Advanced:
- Tableau Knowledge (Dashboard creation)- Results Oriented- Customer Focus- Communication Skills- Problem Solving- Learning agility- Independence
Intermediate:
- Analytical skills- Innovation & Continuous Improvement mindset- Self-development and learning desire- Technical Skills- Decision making
Basic:
- SQL Programming knowledge- Emotional Intelligence- Business Knowledge
Nice to have:
- Basic Tableau Server knowledge
Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit
to learn more.
Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves - because the uniqueness of each individual makes L.L.Bean better.
-
Tableau Center of Excellence Lead
hace 13 horas
San José, San José, Costa Rica L. L. Bean A tiempo completoJob SummaryWe're looking for a talented Business Intelligence Developer II to lead our Tableau Center of Excellence. In this critical role, you'll provide top-notch support to users, troubleshoot issues, design training materials, prepare sessions, and promote the implementation of new features.About the TeamL.L.Bean values individual differences and...
-
Digital Center of Excellence Specialist
hace 2 semanas
San José, Costa Rica Object Technology Solution A tiempo completo**About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...
-
Digital Center Of Excellence Specialist
hace 2 semanas
San José, San José, Costa Rica Object Technology Solution A tiempo completo**About us**:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999.OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model.Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...
-
Resolution Center Analyst
hace 3 semanas
San José, Costa Rica MSD A tiempo completo**Job Description**: **This is a regional support position and will be accountable and responsible for the front office support effectively and with outstanding customer service to the internal clients (local stakeholders) and external clients (suppliers), providing solutions to all kinds of queries related to the STS process: procurement, vendor set-up,...
-
Renewals Center Of Excellence Manager
hace 3 semanas
San José, San José, Costa Rica Splunk A tiempo completoA little about us.Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform.We regularly appear on a lot of "Best Places to Work" lists and we think it's because we encourage our Splunkers to bring their whole, authentic selves.So bring your work experience, problem-solving skills and...
-
Business Intelligence Developer II
hace 10 horas
San José, San José, Costa Rica L. L. Bean A tiempo completoAbout the OpportunityThis is an exciting opportunity to join L.L.Bean as a Business Intelligence Developer II and lead our Tableau Center of Excellence. As a key member of our team, you'll be responsible for providing exceptional support to users, designing training materials, preparing sessions, and promoting the implementation of new features.Key Skills...
-
Resolution Center Analyst
hace 3 semanas
San José, Costa Rica MSD A tiempo completo**Job Description**: This is a regional support position and will be accountable and responsible for the front office support effectively and with outstanding customer service to the internal clients (local stakeholders) and external clients (suppliers), providing solutions to all kinds of queries related to the STS process: procurement, vendor set-up,...
-
Drive Center Of Excellence Product Engineer
hace 1 semana
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoDrive Center of Excellence Product Engineer InternshipThis role has been designated as 'Office', which means you will primarily work from an HPE office.Global Operations prioritizes putting customers and partners first by developing the workforce of the future.This involves strategic, inclusive, and collaborative working culture.At our core, we strive to...
-
Security Operations Center Analyst
hace 2 días
San José, San José, Costa Rica Equifax A tiempo completoThe Security Operations Center Analyst role at Equifax offers an exciting opportunity to work at the forefront of cybersecurity. As a key member of our team, you will be responsible for monitoring and responding to security threats in real-time, utilizing your analytical and problem-solving skills to protect our systems and data.Responsibilities:Monitor and...
-
OTC Sales Controlling Analyst Ii
hace 2 semanas
San José, Costa Rica Kimberly-Clark A tiempo completoOTC Sales Controlling Analyst II **Mission of the role**: The Sales Controlling Analyst II will process chargebacks, discounts, promotion activities, rebates and others in SAP for Kimberly-Clark Professional (KCP), a division of Kimberly-Clark Corporation, that is focused on providing B2B solutions that help to make a positive impact on our...
-
Business Analyst, Intelligent Automation
hace 2 semanas
San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completoThe Business Analyst, Intelligent Automation will be part of the program delivery team for Sysco's Intelligent Automation Center of Excellence (CoE) leveraging technologies like Robotic Process Automation, Desktop Automation, Low code / No code Automation, Hyperautomation.This role is responsible for pushing through various stages in any project delivery...
-
Manager of Service Excellence
hace 2 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Description:**The Manager of Service Excellence will be responsible for leading and developing product support or solution(s) planning over entire lifecycle. This includes conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.**Key Responsibilities Include:**Performing business analysis, identifying...
-
Head of Operational Excellence Source to Pay
hace 2 semanas
San José, Costa Rica Lonza A tiempo completoCosta Rica, San Jose - United Kingdom, ManchesterToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own...
-
Senior Operational Excellence Specialist
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics or related field.- Experience of at least 3-5 years of project management and operational excellence roles.- Experience in or demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels- Six Sigma...
-
Operational Excellence Director
hace 3 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoWe are Straumann Group, a leading player in the dental industry, empowering our employees to perform and make an impact. Our culture encourages diversity, a powerful "can-do" attitude, and innovation based on evidence.**About the Role:**The Operational Excellence Director - Service Delivery will be responsible for driving high performance and efficiency in...
-
Data Analyst Ii Ecs
hace 4 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Description Job description Experian Consumer Services is looking for a Data Analyst II focusing on user behavior reporting and working with the partners to provide performance updates, applicable insights, and deep-dive analyses.As a Data Analyst II, you will be an important member of the Data Science and Analytics Team responsible for translating...
-
Financial Operations Analyst II
hace 3 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout the RoleThe KYC Operations Analyst II is an intermediate-level position responsible for AML monitoring, governance, and regulatory reporting activities in coordination with the Compliance team. This role contributes to developing and managing a dedicated internal KYC program at Citi.As a key member of our team, you will be expected to conduct client...
-
Director of Third-Party Governance
hace 13 horas
San José, San José, Costa Rica American Express Company A tiempo completoAbout the RoleWe're looking for an experienced Director of Third-Party Governance to join our team. As a key member of our organization, you'll be responsible for building and leading a high-performing team that serves as a Center of Excellence for third-party relationship governance.In this role, you'll drive operational excellence and robust governance of...
-
Financial Analyst II
hace 3 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout the RoleCiti is seeking a highly skilled Financial Analyst II to join our team. As an Operations Specialist, you will be responsible for performing complex accounting functions, including business analysis, invoice regularization, and surplus recovery. This role requires a strong understanding of financial reporting, fiscal, and tax issues, as well as...
-
Senior Operational Excellence Specialist
hace 3 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics or related field. - Experience of at least 3-5 years of project management and operational excellence roles. - Experience in or demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels - Six Sigma...