Technical Program Manager

hace 4 semanas

Heredia, Costa Rica ServiceNow A tiempo completo

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** Team & Role**

This role will be primarily responsible for handling all logístical support of the Engineering Bootcamp for Unified Technology Group at ServiceNow. This includes but is not limited to complicated calendar management and attendance tracking, (utilizing MS Outlook as well as internal tooling), drafting and sending of all program comms, and monitoring and reporting on all program success metrics.

This role requires a self-starter type, replete with exemplary interpersonal skills and a heart for serving engineers all around the world.

This role will report to the Director of Engineering Engagement and Culture and will work in close collaboration with the various leaders serving the many business units that make up the Unified Technology Group at ServiceNow.

**What you get to do in this role**:

- Schedule no less than 40 bootcamps throughout the calendar year, across multiple time zones.
- Coordinate all on site logistics including room booking, meal ordering, and more
- Ensuring 100% attendance for each and every bootcamp
- Maintaining an active roster of instructors so that all camps are adequately staffed
- Partner with senior instructors to ensure curriculum is updated at least once per year
- Bear responsibility for all program success metrics, including reporting out all survey metrics for each camp with all requisite leaders
- Coordinate quarterly instructor summits and luncheons to foster a culture of ownership and belonging amongst instructors
- Submit and costs and budget reconciliations for the program in a timely and transparent manner
- Maintain internal SharePoint site including helpful information and FAQs associated with the program
- Take on any additional work that you may be tasked with as part of the larger Employee Engagement and Culture team

**Qualifications** Preferred Qualifications**:

- 2+ years of professional project management experience.
- A go-getter, ambitious problem solver with a growth mindset.
- Working knowledge of design thinking best practices and basic product design processes.
- Experience managing multiple projects simultaneously.
- Adaptable problem solver with experience in soliciting ideas, recommending options and executing solutions
- Comfortable interfacing with various types of people and roles, either in presentation setting, informal stakeholder interviews, or large meetings; strong communications skills
- Previous business operations or design operations experience within an enterprise software company, start-up or agency.
- Actively seeks and welcomes diverse collaborators, perspectives, and experiences

**Basic Qualifications**
- BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM) or other equivalent combination of education and experience.
- Experience working on and managing large projects or programs with cross-functional teams.
- Deliver solutions and strategies while mitigating or removing obstacles.
- Experience utilizing software to keep projects organized, track metrics, and report on progress.

JV22

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

  • Technical Program Manager

    hace 2 semanas

    Heredia, Costa Rica Databricks A tiempo completo

    P-989 Do you excel at driving operations at scale? Are you anticipating the needs of customers and driving process improvements to ensure their success? Are you passionate about the cloud and building relationships across organizations? If you are, then join us on the cutting edge at Databricks! We're building a team of passionate Technical Program...

  • Technical Program Manager

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Senior Staff Technical Program Manager

    hace 1 mes

    Heredia, Costa Rica ServiceNow A tiempo completo

    Job DescriptionTeam & Role In Global Product Operations, we’re committed to our purpose of making work, work better. That means we’re always thinking about our customers and how we can ensure we deliver the high-quality products they’ve come to expect from ServiceNow: transformative, secure, compliant and on time. It’s up to us to drive our products...

  • Technical Program Manager

    hace 1 mes

    Heredia, Costa Rica ServiceNow A tiempo completo

    Job DescriptionTeam & Role We are seeking a dynamic and experienced Program Managers to drive our Operational Center of Excellence (COE) for Program Management. In this role, you will be responsible for developing, implementing, and continuously improving program management methodologies, processes, and best practices across our organization. You will...

  • Technical Program Manager

    hace 4 semanas

    Heredia, Costa Rica ServiceNow A tiempo completo

    Job DescriptionTeam & Role We are seeking a dynamic and experienced Program Managers to drive our Operational Center of Excellence (COE) for Program Management. In this role, you will be responsible for developing, implementing, and continuously improving program management methodologies, processes, and best practices across our organization. You will...

  • Staff Technical Program Manager

    hace 1 semana

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Staff Technical Program Manager

    hace 7 días

    Heredia, Costa Rica ServiceNow A tiempo completo

    Job DescriptionTeam & Role Global Cloud Services PgM TeamThe Global Cloud Services PgM Team serves the program delivery needs of the engineering and operations orgs within the larger Global Cloud Services organization. The program portfolio includes a broad set of initiatives from cross-functional service delivery, cloud infrastructure lifecycle and...

  • Technical Program Manager

    hace 1 mes

    Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Technical Program Manager

    hace 4 semanas

    Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Staff Technical Program Manager

    hace 1 semana

    Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Staff Technical Program Manager

    hace 4 semanas

    Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Technical Program Manager

    hace 7 días

    Heredia, Costa Rica Databricks A tiempo completo

    P-989 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to...

  • Sr. Technical Program Manager

    hace 2 semanas

    Heredia, Costa Rica Databricks A tiempo completo

    Databricks is looking for a top tier Technical Program Manager with a passion for process improvement and project management. You will focus on running end-to-end processes for the engineering org, process improvements focused on cost and lifecycle changes across products. You will be hands-on in the execution of large scale projects as well as think...

  • Staff Technical Program Manager

    hace 2 semanas

    Heredia, Costa Rica Databricks A tiempo completo

    Databricks is looking for a top tier Staff Technical Program Manager with a passion for process improvement and project management. You will focus on running end-to-end processes for the engineering org, process improvements focused on cost and lifecycle changes across products. You will be hands-on in the execution of large scale projects as well as think...

  • Technical Program Manager

    hace 2 semanas

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Customer Engagement Technical Implementations Program Manager

    hace 4 semanas

    Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Customer Engagement Technical Implementations Program Manager

    hace 4 semanas

    Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr Staff Technical Program Manager

    hace 2 semanas

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Investment Program Manager

    hace 5 días

    Heredia, Costa Rica Databricks A tiempo completo

    SLSQ125R113 We are seeking a seasoned Program Manager to lead our Services Investment Program, driving strategic initiatives and ensuring the successful execution of technology investments. As the Investment Program Manager, you will play a pivotal role in shaping the future of our company through effective program management, financial acumen, and...

  • Sr Staff Technical Program Manager

    hace 1 mes

    Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...