Credentialing Investigation Analyst

hace 6 meses

Heredia, Costa Rica Experian A tiempo completo

Full-time

Employee Status: Regular

Role Type: Hybrid

Department: Customer Service

Schedule: Full Time

**Company Description**:

- Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 World’s Most Innovative Companies by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

This position makes decisions and recommendations for approval of potential clients as well as on-going audit on existing clients.

The Credentialing Analyst investigates potential subscribers to eliminate the possibility of fraudulent use along with ensuring compliance to the Fair Credit Reporting Act and Gramm-Leach-Bliley Act rules and regulations.

The Credentialing Analyst must obtain supporting documentation to account for due diligence, compliance, legal use, permissible purpose, financial stability and other issues pertinent to the applicant and or Experian. Also, educates potential and new external clients on permissible purpose, appropriate use and rules regarding the privilege of accessing credit reports and reporting credit information. Responsible for updating Salesforce and Mainframe accounts while accessing appropriate business reports for review.

The analyst will also be responsible for any special projects or tasks that get assigned along with process improvements, etc. Additionally, will provide set up assistance to customers as needed.

**Qualifications**:

- Bachelor's Degree (High-school Diploma)
- Excel Intermediate Level is a must
- English fluency is a must: excellent written and verbal communication skills
- At least 1 year of fraud and or investigations experience
- Strong analytical skills with the ability to collect, organize, analyze and disseminate data information with high attention to detail and accuracy
- Intellectual curiosity and proactive approach to problem-solving
- Solid sense of urgency and extremely detailed under tight timelines
- Positive attitude and accountable with a strong collaborative style and consultative approach with colleagues and clients
- Work ethic with passion for learning in a flexible, changing and fast-paced environment
- Proven previous job stability including long-term work relationships with former employers
- Salesforce knowledge is a plus
- Web query experience is preferred

**Additional Information**:
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._

Experian Careers - Creating a better tomorrow together

Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish - and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action

The power of YOU. We are building a culture

  • Credentialing Investigation Analyst

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE...

  • Credentialing Investigation Analyst

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

  • Operations Analyst

    hace 6 meses

    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...

  • Operations Analyst

    hace 6 meses

    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...

  • Customer Service Analyst

    hace 6 meses

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Customer Service Analyst Mandarin will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Confer with customers by...

  • Product Operations Analyst I

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been name in the 100...

  • Data Analyst

    hace 6 meses

    Heredia, Costa Rica UST Global A tiempo completo

    1 Opening- Heredia**Role description**: **Data Analyst** **Developer III - Software Engineering** **Who We Are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered...

  • Analyst, Complaint Processing I

    hace 6 meses

    Heredia, Costa Rica AbbVie A tiempo completo

    **Company Description** - Assure complaint records meet global requirements. - Product complaint documentation, investigation, and review of all non-medical complaint content. Responsible for reviewing Medical complaints that involve a non-medical quality related problem. Provide quality customer service through coordination of return samples for...

  • Icg Kyc Application Support Analyst

    hace 6 meses

    Heredia, Costa Rica Citi A tiempo completo

    The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of...

  • Senior Business Systems Analyst

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Information Technology & Systems Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...

  • Production Support Analyst

    hace 6 meses

    Heredia, Costa Rica Citi A tiempo completo

    **Team/Function Overview**: **Key Responsibilities** - Provide front line support for Citi’s proprietary technologies (Level 1 support). The role will entail hands-on investigation and issue resolution, incident management and being passionate about taking part in initiatives to improve the production platform. - Performs controlled resolution of incidents...

  • Cash Application Analyst

    hace 6 meses

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    AWS is seeking an experienced and hands-on Cash Application Analyst to join our Accounts Receivable team. This person will lead our efforts for managing day to day cash application. The right candidate will be responsible for maintaining stringent SLAs on productivity, turn around time and accuracy of posted cash. Candidate would be responsible for creating...

  • Analyst - Cyber Security and Audit Specialist

    hace 6 meses

    Heredia, Costa Rica FusionHit A tiempo completo

    **Job Duties**: - Implement and maintain GRC frameworks like PCI DSS, SOC 2, and SOC 1, ensuring compliance with current standards. - Manage cybersecurity policies, conduct risk and vulnerability assessments to safeguard information assets. - Lead and coordinate internal and external audit processes, including collaboration with stakeholders. - Develop and...

  • Cash Application Analyst

    hace 6 meses

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of finance and/or AR experience 1+ years of building financial and operational reports/data sets that inform business decision-making experience 1+ customer/vendor experience High School Bachelor Degree English Spoken B2 **Responsibilities**: - Meeting daily/weekly/monthly cash posting goals with accuracy .Constantly monitor unapplied cash and...

  • Senior Insider Risk Analyst

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Legal & Compliance Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE...

  • Senior Insider Risk Analyst

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

  • Accounts Payable Analyst, Finops Payments Team

    hace 6 meses

    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Knowledge of Excel at an advanced level - Knowledge of Excel at an advanced level - Basic Qualifications: - Minimum of 1-3 years professional experience in Finance (Accounts Payable, Accounts Receivable), Payments, Treasury or Invoice Entry. - Excellent language skills - English and Spanish. - Ability to communicate and present complex analysis/data clearly...

  • Microsoft Defender and Intune Support Technical Lead

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Information Technology & Systems Schedule: Full Time Shift: Day Shift **Company Description**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting...

  • Microsoft Defender and Intune Support Resource

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Information Technology & Systems Schedule: Full Time Shift: Day Shift **Company Description**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting...

  • Microsoft Defender and Intune Support Technical Lead

    hace 6 meses

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Home Department: Information Technology & Systems Schedule: Full Time Shift: Day Shift **Company Description**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting...