Technical Manager Backup and Storage

hace 6 meses

Heredia, Costa Rica Experian A tiempo completo

Full-time

Employee Status: Regular

Role Type: Home

Department: Information Technology & Systems

Schedule: Full Time

Shift: Day Shift

**Company Description**:
Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
- Translate business requirements to determine appropriate storage solutions
- Design, deliver, and maintain storage solutions for VMWare deployment as well as a flexible scale-out storage solution for high performance grid based (Synergy) server farms
- Ensure that root-cause analysis is identified, and knowledge gained is applied for process improvement
- Design storage solutions and sustainability by developing roadmaps
- Measure and monitor storage availability, response time and backup window
- Plan and implement microcode updates as per best practice
- Provision storage using CIFS, NFS, and Fiber Channel
- Review current systems configuration and implement vendor best practices
- Define and contribute to storage and backup policies and procedures
- Manage, monitor, automate, and optimize enterprise-wide storage platforms to ensure availability and capacity to meet business needs.
- Support enterprise storage systems by responding to incidents, restoring service quickly, and investigating root causes for outages and maintaining incident logs.
- Assist with the technical scoping-review for SOWs
- Perform implementation, maintenance, remediation, and troubleshooting services for backup and storage platforms.
- Executes and provides feedback for operational policies, procedures, processes, and standards.
- Provide 24x7 on-call support on a rotating schedule.
- Collaborate with the team to create and maintain System Run Books, defining day-to-day support, maintenance, troubleshooting knowledgebase of the infrastructure.
- Develop automation scripts focusing on the enhancement and efficiency of day-to-day tasks executed by the team.
- Provide mentorship to emerging talent within the infrastructure team.
- Strong coding skills in languages such as Python, PowerShell, or similar scripting languages.
- Background in cloud automation, with experience working with cloud platforms like AWS, Azure, or Google Cloud.
- Relevant certifications (e.g., AWS Certified Solutions Architect, NetBackup Certified Specialist) are a plus.

If you are a highly motivated individual with a passion for storage and backup technologies, coding, and cloud automation, we encourage you to apply. Join our team and play a key role in shaping the future of our storage and backup infrastructure.

**Qualifications**:
**Key Technical Skills**:

- Expert knowledge of Brocade SAN fabrics
- Expert knowledge of Veritas Netbackup
- Expert knowledge of Network Appliance (Isilon) hardware and software experience administering in mission-critical, 24x7 production environments
- Expert knowledge of HPE 3PAR hardware and software experience
- Expert knowledge of Hitachi VSP hardware and software experience
- Strong knowledge in replication for HPE 3PAR and Hitachi VSP hardware
- Strong knowledge of FC, CIFS, NFS, storage monitoring and upgrades of both OS and firmware.
- Experience with Dell ECS Object storage
- Knowledge of Unix and Windows operating systems
- Demonstrate a high level of technical expertise to support complex Storage & Backup systems, including SAN, NAS, and Backup solutions across all tiers, under mínimal supervision.

**Qualifications**:

- 10+ years of professional experience
- 7+ years’ experience as a storage and backup engineer
- Hands on experience of NFS, CIFS, Fiber Channel, and iSCSI
- Strong Experience with high performance storage hardware solutions (3PAR, VSP), Fiber channel SAN fabrics (Brocade) and NAS solutions (Isilon)
- Strong experience in storage capacity planning and monitoring
- Scripting experience in bash, Perl, python, or PowerShell
- Experience with cloud storage technologies such as AWS, Azure, and-or GCP
- Experience with tape backup systems
- Business Continuity or Disaster Recovery planning experience
- Experience with distributed filesystems is a plus
- Strong experience in Block, File, Object and Cloud enabled data storage, tiering, and availability systems and methodologies.
- Experience with Hyperconverged and Software-Defined infrastructure (HCI, SDI, vSAN).
- Experience in developing automation, monitoring, logging, performance metrics, and tuning sys

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