Site Reliability Engineering Professional

hace 13 horas

Heredia, Costa Rica IBM A tiempo completo

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Additionally, SREs resolve customer issues and problems detected through monitoring. They participate in datacenter build and configuration activities, performing tests, and deploy new features and capacity.

**Responsibilities**:
As a PowerVS Storage Operations Site Reliability Engineer, you perform the following tasks:

- Develop scripting and automation to enable faster and more accurate performance of all system administration tasks.
- Develop proactive, automated solutions to issues to prevent/avoid customer impacting events.
- Perform firmware/software upgrades for:

- Brocade SAN Switches.
- IBM FlashSystem Storage Controllers.
- Develop and/or runbooks and processes for all daily activities.
- Configure newly deployed switches and storage controllers during datacenter builds and expansions.
- Work collaboratively with other teams on complex issues involving multiple components.
- Diagnose and resolve infrastructure (SAN, Storage controller) problems reported by:

- Monitoring alerts.
- Customer support cases.
- Utilize diagnostic tools including IBM Storage Insights to diagnose storage problems (performance, IOPs, etc).

Required Technical and Professional Expertise
- Scripting and Automation including: Python, Perl, shell scripting (bash, etc), Go, Ansible, etc.
- Strong experience in AIX, Linux (RedHat)
- Understanding of Code Management and Updates (GitHub, Jira, etc).
- Advanced understanding of IBM FlashSystem storage: configuration, encryption, performance analysis, tuning, thin-provisioning.
- Familiarity with GDPR, HIPAA, FSCloud, and other regulations.
- Advanced customer support experience, supporting complex multi-vendor storage environments (Hardware failures, advanced debugging, client-reported issues, configuration, etc)
- Familiarity with IBM Storage Insights or related storage monitoring solutions (Spectrum Control, etc).
- Advanced understanding of Storage Area Networks configuration understand zoning, config in a core edge design.

Fluent in English

Preferred Technical and Professional Expertise
- Experience with configuration and tuning in PowerVC.
- IBM Cloud experience.
- Azure experience.
- Storage & Power RTS, MVS Network for Cisco, Juniper; general support skills.
- Familiarity working under strict change control.
- Familiarity with IBM Power hardware, Cisco enterprise networking, Juniper firewalls.

Fluent in English

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

  • Site Reliability Engineer

    hace 2 semanas

    Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    **Requirements**: - Develop and refine strategy and process for all support issue tracking from intake through resolution in conjunction with senior members of the team. - Contribute to, and occasionally lead, strategic discussions to continue the evolution of flexibility and sustainability of the entire product suite. - Partner with Level 1 support teams,...

  • Site Reliability Engineer

    hace 4 semanas

    Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    **Requirements**:- Develop and refine strategy and process for all support issue tracking from intake through resolution in conjunction with senior members of the team.- Contribute to, and occasionally lead, strategic discussions to continue the evolution of flexibility and sustainability of the entire product suite.- Partner with Level 1 support teams,...

  • Senior Site Reliability Engineer

    hace 1 semana

    Heredia, Costa Rica Tradestation A tiempo completo

    **Senior Site Reliability Engineer (SRE)****Heredia, CR****#WeAreTradeStation**TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge.At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box...

  • Site Reliability Engineering Professional

    hace 4 días

    Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Site Reliability Engineer

    hace 2 días

    Heredia, Costa Rica Fusionhit A tiempo completo

    We are looking for a Site Reliability Engineer (SRE) to join our fast-paced, dynamic environment.You will be working with a high-performing team to enhance system reliability, scalability, and automation .This position offers the opportunity to work on cutting-edge infrastructure, collaborating with engineers to improve performance, reduce downtime, and...

  • Site Reliability Engineering Professional

    hace 4 semanas

    Heredia, Costa Rica Ibm A tiempo completo

    IntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

  • Site Reliability Engineering Professional

    hace 4 semanas

    Heredia, Costa Rica Ibm A tiempo completo

    IntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

  • Site Reliability Engineering Professional

    hace 2 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Site Reliability Engineering Professional

    hace 4 semanas

    Heredia, Costa Rica Ibm A tiempo completo

    IntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

  • Site Reliability Engineering Professional

    hace 4 semanas

    Heredia, Costa Rica Ibm A tiempo completo

    IntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

  • Staff Site Reliability Engineer

    hace 6 días

    Heredia, Costa Rica Experian A tiempo completo

    Job Description We are looking to expand our Site Reliability Engineering team to offer round the global cover.As an organization we are convinced that everything needs to be automated and that software should run software and believe in the Site Reliability Engineering model.We have established a platform using the latest technology, such as Kubernetes,...

  • Site Reliability Engineer

    hace 4 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica Ibm A tiempo completo

    IntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

  • Senior Site Reliability Engineer

    hace 6 días

    Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?** VMware's Cross-Cloud SaaS Platform team provides the public cloud infrastructure and Managed Kubernetes clusters that host all of VMware's SaaS products consumed by our customers. The platform is globally distributed and built using a combination of industry-standard open-source solutions and...

  • Site Reliability Engineer

    hace 2 semanas

    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Site Reliability Engineer

    hace 4 semanas

    Heredia, Costa Rica Ibm A tiempo completo

    **Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...

  • Senior Site Reliability Engineer Manager

    hace 4 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction The IBM Software is seeking a talented and motivated SRE Manager professional to lead and manage a team of engineers focused on a global Cloud Platform solution servicing multiple IBM offering. Your Role and Responsibilities - Manage and lead a team of SRE engineers. This involves hiring, training, and mentoring team members, assigning tasks,...

  • Senior Site Reliability Engineer Manager

    hace 3 semanas

    Heredia, Costa Rica Ibm A tiempo completo

    IntroductionThe IBM Software is seeking a talented and motivated SRE Manager professional to lead and manage a team of engineers focused on a global Cloud Platform solution servicing multiple IBM offering.Your Role and Responsibilities- Manage and lead a team of SRE engineers.This involves hiring, training, and mentoring team members, assigning tasks,...

  • Site Reliability and Platform Support

    hace 7 días

    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Site Reliability And Platform Support

    hace 2 semanas

    Heredia, Costa Rica Ibm A tiempo completo

    **Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...