Site Reliability Engineer

hace 2 semanas


Heredia, Costa Rica Sysco Costa Rica A tiempo completo

**Requirements**:

- Develop and refine strategy and process for all support issue tracking from intake through resolution in conjunction with senior members of the team.
- Contribute to, and occasionally lead, strategic discussions to continue the evolution of flexibility and sustainability of the entire product suite.
- Partner with Level 1 support teams, DevOps, Engineering, and customers to inform decisions and implement improvements.
- Collaborate with Level 2 Site Reliability Engineering teams offshore as well as Level 1 on and offshore management.
- Complete RCA on critical and high impact issues to reduce and ultimately eliminate recurring issues.
- With guidance from the SRE Manager, evaluate technology strategy, solutions, resources, process, and compliance

**Qualifications**
- Bachelor’s degree in computer science, computer engineering or related field, or relevant training. Or equivalent combination of experience and education.
- 3-5 years’ experience in technical operations support role.
- 3 years’ experience with enterprise cloud platforms.
- Availability to work extended or off-cycle hours and participate in a 24/7 Site Reliability on-call rotation.
- Experience with AWS.
- Experience with APM tools such as DataDog, New Relic, Nagios and Splunk.
- Experience in an agile development environment.

**Benefits**
- Hybrid (Ultra park II Lagunilla, Heredia)
- Private Medical Insurance
- Asociacion Solidarista
- Life Insurance
- Personal Day Off


  • Site Reliability Engineer

    hace 3 semanas


    Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Site Reliability Engineer

    hace 2 semanas


    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...


  • Heredia, Costa Rica TradeStation A tiempo completo

    TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation. What We Are Looking For...


  • Heredia, Costa Rica TradeStation A tiempo completo

    TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation. What We Are Looking For...


  • Heredia, Costa Rica Encora A tiempo completo

    **Our company**: Encora is a global Software and Digital Engineering company that helps businesses overcome the Software Engineering Talent shortage and provides next-gen services such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We have 11 global offices and 36 innovation labs. Our Software...

  • Site Reliability Engineer

    hace 3 semanas


    Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch**: Why will you enjoy this new opportunity?** Working with VMware SEBU/SASE team, you will be engaging in cutting edge technology to build and implementation SASE products and platforms. You will also be involved in automating, problem solving, troubleshooting of SASE full stack encompassing infrastructure, platform, enterprise...


  • Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Site Reliability Engineer

    hace 4 semanas


    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you...

  • Site Reliability Engineer

    hace 4 semanas


    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you...


  • Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...


  • Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Site Reliability Engineer

    hace 4 semanas


    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you...

  • Site Reliability Engineer

    hace 4 semanas


    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you...


  • Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...


  • Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...


  • Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...


  • Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...


  • Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...


  • Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...


  • Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...