![Hewlett Packard](https://media.trabajo.org/img/noimg.jpg)
Technical Solutions Consultant
hace 4 semanas
**_ Responsibilities: _**
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer
- Resolve incoming internal or external businesses and end user's problems via telephone and e-support.
- Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
- Proactively assist customers to avoid or reduce problem occurrence.
- Represent HP in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
- Engages team members for support as required to ensure internal or external business and end user SLA demands are met.
**_ Education and Experience Required: _**
- High School: completion of post
- primary level education prior to University study. Typically certified by diploma (i.e., H.S. diploma, "A" levels (U.K), accalaureate (France), etcB.).
- 0-1 year experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.
**_ Knowledge and Skills: _**
- Excellent verbal and written communication skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem solving skills.
- Software and hardware knowledge of computing, storage and peripheral devices.
- Advanced proficiency with case management databases and tools.
- Superior customer service skills.
- Phone and remote support experience. E-support experience.
-
Hpe Aruba Networking Technical Solutions Consultant
hace 4 semanas
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHPE Aruba Networking Technical Solutions Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **In a typical day as a HPE Aruba Networking Technical Solutions...
-
Hpe Aruba Networking Technical Solutions Consultant
hace 4 semanas
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHPE Aruba Networking Technical Solutions Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **In a typical day as a HPE Aruba Networking Technical Solutions...
-
Hpe Aruba Networking Technical Solutions Consultant
hace 4 semanas
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHPE Aruba Networking Technical Solutions Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **Job Description**: Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **In a typical day as a HPE Aruba Networking...
-
Senior Technical Consultant
hace 1 mes
Heredia, Costa Rica ServiceNow A tiempo completoJob DescriptionWhat you get to do in this role: The Customer Outcomes Senior Technical Consultant focused in one of these industries, Telecom, Financial Services, Banking Services, is responsible configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that...
-
Senior Technical Consultant
hace 4 semanas
Heredia, Costa Rica ServiceNow A tiempo completoJob DescriptionWhat you get to do in this role: The Customer Outcomes Senior Technical Consultant focused in one of these industries, Telecom, Financial Services, Banking Services, is responsible configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that...
-
Senior Technical Consultant
hace 4 semanas
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Technical Solutions Consultant
hace 4 semanas
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. -...
-
Technical Solutions Consultant
hace 4 semanas
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. -...
-
Technical Solutions Consultant
hace 7 días
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. -...
-
Senior Technical Consultant
hace 4 semanas
Heredia, Costa Rica ServiceNow A tiempo completoCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Senior Technical Consultant
hace 1 mes
Heredia, Costa Rica ServiceNow A tiempo completoCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Technical Consultant
hace 1 semana
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Technical Solutions Manager
hace 2 días
Heredia, Costa Rica Databricks A tiempo completoP-923Databricks is looking for a Technical Solutions Manager to grow, lead and manage the Technical solutions engineers and support teams in Costa Rica. The Technical Solutions Manager is responsible for building and managing a regional team of technical experts focused on resolving highly complex and long-running support tickets raised by Databricks...
-
Technical Solutions Engineer
hace 2 meses
Heredia, Costa Rica Databricks A tiempo completoP-362As a Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic...
-
Technical Solutions Engineer
hace 4 semanas
Heredia, Costa Rica Databricks A tiempo completoP-362As a Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic...
-
Hpe Aruba Networking Technical Consultant
hace 4 semanas
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHPE Aruba Networking Technical Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are looking a Senior Technical Support Engineer who will be responsible for...
-
Sr. Customer Experience Technical Consultant
hace 7 días
Heredia, Costa Rica ServiceNow A tiempo completoJob DescriptionServiceNow is currently seeking Senior Consultants to be responsible for the successful delivery of ServiceNow’s Customer Service Management (CSM) solutions and services, in a client consulting environment. The Consultant will be responsible for delivering Industry best practices around Customer Service, Field Service, Knowledge and Contact...
-
Associate Salesforce Consultant
hace 7 días
Heredia, Costa Rica Inardua A tiempo completo**About The Role** As an Associate Salesforce Consultant you'll be developing the skills needed to Define, Design, Build and Deploy solutions built on the Salesforce platform. Salesforce is the worlds #1 CRM platform and is used by over 100,000 organisations worldwide. The role of a Salesforce Consultant can be broad, combining both technical and...
-
Technology Consultant
hace 2 semanas
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
SAP Ariba Consultant
hace 3 semanas
Heredia, Costa Rica SGF Global A tiempo completo**SAP Ariba Consultant (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a SAP Ariba Consultant, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor’s degree in information technology or computer science - Functional expertise **must** in following 2 SAP Ariba modules: Buying, Catalog - Experience in Catalog Management -...