HR Business Solution Analyst

hace 2 semanas


San José, Costa Rica Intel A tiempo completo

In this position, you will be a member of a global team, mainly supporting Intel's Human Resource automation solutions, such as desktop automation and robotic processing automation (RPA) and other HR information systems.

**Your responsibilities will include, but will not be limited to**:

- Designing or reengineering or end-of-life systems or automation solutions to improve the efficiency and effectiveness while maintaining internal knowledge management and retention through documentation and training to comply with internal quality management guidelines and industry best practices.
- Taking part in all steps of project life cycle: exploration, audits and compliance assessment (security, legal, international, etc.), requirement gathering, solution design, solution configuration, test case creation and execution, documentation and training, migration and enablement of transition change management, implementation, stabilization and maintenance of HR information systems and automations.
- Developing strong relationships and communicating effectively with customers and stakeholders from different geographical locations to understand their business processes in order to organize and document their value drivers such as requirements and exceptions, risks and dependencies, systems interactions, potential improvements, return of investment through expected systems improvements savings
- Business engagement expert, perform process observations, set desktop automation standards, owns L3 fixes, validates and onboards new tools and technologies
- End-to-End ownership of HR systems including troubleshooting, performing root cause analysis, bug fixing, users access management, change control board impact assessments, escalating and partnering with upstream and downstream internal technical teams or external vendors.
- Strong analytical capabilities and drive process improvement
- Proactive problem solving and proposing solutions
- Excellent communication and presentation skills
- Good ability to work in multitasking environment
- Ability to work both independently and lead efforts as part of a global virtual team

**Qualifications**

**Minimum Qualifications**:

- Bachelor Degree in Computer Science, Information Systems or related field.
- 2+ years of experience in software engineering, including knowledge of development principles, frameworks, and technologies.
- 1+ of professional experience in: Databases: Access, MS SQL (stored procedures, SSIS).
- Intermediate-Advanced Programming skills (web-tools and desktop tools) Scripting language experience JavaScript, AJAX
- Advanced knowledge of MS PowerQuery and Macros (VBA scripting) / MS Office Excel for data analysis / MS SharePoint Online (Power Automate, Forms, Workflows)
- Advanced written and spoken English
- Must have permanent-unrestricted right to work in Costa Rica.

**Preferred Qualifications**:

- Robotic Processing Automation configuration skill and knowledge (RPA)
- Programming skills (web-tools and desktop tools): Scripting language experience (Perl, Python, R, JavaScript, AJAX)
- Agile Methodology (Scrum, Kanban)
- Windows Servers Administration, UML, Flowcharts
- HR systems background, SAAS and project management experience
- Knowledge in ITIL Service Management

**Inside this Business Group**
Intel's Human Resources group is responsible for hiring, developing and retaining the best and brightest employees while continuing to strengthen the company's culture and values. Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel's business goals.



  • San José, Costa Rica INTEL A tiempo completo

    In this position you will be part of the Global Quality and Analytics Team in Human Resources. As a HR Business Solution Analyst, you will analyze structured data related to process performance indicators, create, and maintain data models, and build sustainable data infrastructures for analysis and business insights. **Qualifications**: **Minimum...

  • Business Analyst I

    hace 2 semanas


    San José, Costa Rica Object Technology Solution A tiempo completo

    **About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...

  • Hr Business Analyst

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The OD & HR Strat Intmd Analyst is a developing professional role.Deals with most problems independently and has some latitude to solve complex problems.Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices.Good understanding of how the team and area integrate with others in accomplishing the objectives...

  • Business Analyst I

    hace 1 semana


    San José, San José, Costa Rica Object Technology Solution A tiempo completo

    **About us**:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999.OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model.Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...


  • San José, San José, Costa Rica Intel A tiempo completo

    In this position, you will be a global team member, mainly supporting Intel's Human Resource automation solutions, such as desktop automation and robotic processing automation (RPA), and other HR information systems.Your responsibilities will include, but will not be limited to:Designing or reengineering end-of-life systems or automation solutions to improve...


  • San José, Costa Rica Intel A tiempo completo

    Our team is focused on workday core, handling end to end global business processes such as hire, job changes, terminations, personal information. Additionally, we also support merger and acquisition and employee records processes. This team also handles and supports cross functional projects and supports testing and releases of workday system. **We are...

  • Business Analyst

    hace 3 semanas


    San José, San José, Costa Rica Ex2 Outcoding A tiempo completo

    **Become an Outcoder as a Business Analyst.**As a Business Analyst specializing in business transformation, you will be an integral part of our dynamic team, leading strategic initiatives within the Financial Services sector.You will drive digital transformation projects aimed at optimizing business processes, enhancing user experiences, and revolutionizing...

  • Global HR Analyst

    hace 3 semanas


    San José, Costa Rica JLL A tiempo completo

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Global Hr Analyst

    hace 2 semanas


    San José, San José, Costa Rica Jll A tiempo completo

    About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate.We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.As a global Fortune 500 company, we also have an inherent...

  • Hr Analyst

    hace 3 semanas


    San José, San José, Costa Rica L. L. Bean A tiempo completo

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.- Position Purpose: Responsible for executing the Compensation and Benefits processes.Applies analytical skills to generate reports and provide data-driven...

  • HR Systems Analyst

    hace 2 semanas


    San José, Costa Rica Equifax A tiempo completo

    The HR Systems Team at Equifax is seeking an individual interested in working in a FUN, fast-paced, team-oriented, global, leading-edge technology environment. We're looking to add someone who enjoys working collaboratively with others, constantly looks for “better” rather than perfection, and enjoys working in an environment where individuals develop...

  • IT Business Analyst

    hace 2 semanas


    San José, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a IT Business Analyst. **IT BUSINESS ANALYST (CHILE/COLOMBIA/MEXICO)** The IT Business Analyst (Logistics) will focus on gathering and interpreting data, gathering, and documenting business requirements, defining and documenting processes (process flows/swim lanes), and...


  • San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

    **Transforming HR**In this role, you will have the opportunity to drive transformative change within the HR organization, leveraging your expertise in project management to deliver high-impact initiatives.**Key Challenges**Lead complex projects that require collaboration with cross-functional teams and stakeholders.Ensure alignment to the PMO governance...


  • San José, Costa Rica INTEL A tiempo completo

    In this position, you will be a global team member, mainly supporting Intel's Human Resource automation solutions, such as desktop automation and robotic processing automation (RPA), and other HR information systems. Your responsibilities will include, but will not be limited to: Designing or reengineering end-of-life systems or automation solutions to...

  • Business Analyst Iii

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI****Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst III (Salesforce Administrator)BUSINESS ANALYST III (REMOTE/HYBRID)**MAJOR RESPONSIBILITES**:- You and your peers provide day-to-day support on SFDC/Tableau CRM/CPQ modules to internal users.In doing so, you will partner with support teams in business operations,...

  • It Business Analyst

    hace 4 semanas


    San José, Costa Rica Object Technology Solution A tiempo completo

    **OTSI****Object Technology Solutions, Inc**) has an immediate opening for a IT Business Analyst.**IT BUSINESS ANALYST (CHILE/COLOMBIA/MEXICO)**The IT Business Analyst (Logistics) will focus on gathering and interpreting data, gathering, and documenting business requirements, defining and documenting processes (process flows/swim lanes), and standardization...

  • Solution Architect

    hace 2 semanas


    San José, Costa Rica Object Technology Solution A tiempo completo

    **About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    ROLE SUMMARY- The Sr Analyst, Global HR Reporting Services role is part of the GBS Colleague Solutions Team and is primarily responsible for design, development, testing and troubleshooting activities related to HR Reporting and Dashboarding Solutions in Workday and SAP Business Objects- This position will report to the GBS, Global HR Reporting Services...

  • Business Analyst

    hace 2 semanas


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor’s degree in Business, Engineering, Finance, Accounting, Information Technology or related field. - 3+ years of experience delivering cross functional projects as a Business Analyst - 3+ years of experience working cross functionally with tech and non-tech teams - Familiarity with data visualization tools and methods - Advanced working knowledge of...

  • Solution Architect

    hace 1 semana


    San José, San José, Costa Rica Object Technology Solution A tiempo completo

    **About us**:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999.OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model.Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...