Customer Service

**Responsibilities**: - Ensure that all relevant information is input accurately and completely into SFDC and is updated each time an action is carried out relating to that client. - Update cases and clients regularly, in accordance with agreed SLAs. - Act as bridge between Sales, Client and Operations **Communication**: - Maintains focus on personal and...

**Job Requirements**: - 1 years’ experience in a busy team in a client-facing function within the financial services sector. - A passion for excellence in customer service and customer management, along with a proven track record for embedding this passion in team culture. - Ability to lead by example and deliver service excellence to customers. -...

Customer Service Admin Support A4-2300013J **Applicants are required to read, write, and speak the following languages***: English, Portuguese **Preferred Qualifications** Associate Dispatch Coordinator The Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making sure the Area is handled on a timely fashion,...

Ingles avanzado - Título de 9no año - 1 año de experiência en call center - Disponibilidad para trabajar 100% on site en Santa Ana Additional Skills and Competencies: - Customer focused: Having a passion to provide an exceptional service to clients by exceeding expectations - Confident telephone manner with strong communications skills - Positive...

**Manager, Lifecycle Service Communications - Santa Ana Costa Rica** Are you a zealous all-around customer experience superstar with a passion for your work? Do you want to unleash your potential in a global Fintech company looking to move money for better? Are you interested in joining a globally diverse organization where our unique contributions are...

**Senior Specialist, Customer Care **- **Santa Ana, Costa Rica** Are you looking to play a key role in helping tackle money laundering and other financial crime? Are you ready to unleash your potential in a global business that is committed to moving money for better? Join Western Union as an Senior Specialist, Customer Care. **Western Union powers your...

**the position** We pride ourselves on our amazing team, the driving force behind our growth and our awesome brand. As a member of the Managed Services Center (MSC) team, you will provide support for our customers complex networks. This support will include active monitoring of the customers networks, proactive response to events, evaluating network...

Ingles Avanzado. 1 año de experiência. Titulo de 9no Año de colegio. Tipo de puesto: Tiempo completo, Indefinido Salario: Hasta ₡600,000.00 al mes

Ingles Avanzado. 1 año de experiência. Titulo de 9no Año de colegio. Tipo de puesto: Tiempo completo, Permanente Salario: Hasta ₡600,000.00 al mes

**Main Responsibilities** - Proactively recognize customer needs and make recommendations - Listen and respond to customers’ needs and concerns - Provide information about our products and services - Be resilient and have a positive approach towards change - Schedule flexibility - Have a continuous improvement mindset - Have a positive attitude -...

JOB PROFILE FORM Job Information **Job Title**: Associate, Quality Assurance Compensation Grade: 3 **Department: Platform Operations Quality Assurance Job Code**: **Job Family Group**: Job Family: Operations Quality Assurance **Work Location: Costa Rica Management Level**: **Reports To**: Senior Manager, Quality Assurance Sales Classification: Not...

**JLL supports the Whole You, personally and professionally.** **Benefits to eligible employees, include**: - Life, health and dental insurance for you. - Online platform with certified courses for professional development. **What this job involves **Provide support to the Operations Manager, by being an expert on the building´s operational and technical...

**Job scope/summary**: Global Deal Coordinator (GDC) is accountable for Global / E2E invoicing coordination, ensuring invoicing is performed on time and interacting with the customer on all invoicing related topics (PO, device consumption, invoice dispatch, customer approvals). **Job specifics/responsibilities**: - Coordinates invoicing activities e2e at...

**the gig** You provide an exceptional service experience! You are on the front line, processing and facilitating quote requests from sales partners (internal sales teams, customers, sales agents). You liaise between our Pricing, Orders and Sales teams and verify customer order requirements, cleanse order-related data, and prepare it for upload into the...

Business Specialist Incident Management- Santa Ana, Costa Rica Are you analytically inclined and ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Have you been searching for a company that offers impressive growth opportunities? Join Western Union as a Business Specialist Incident Management....

**Business Specialist Incident Management - Santa Ana, Costa Rica** Are you analytically inclined and ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Have you been searching for a company that offers impressive growth opportunities? Join Western Union as a Business Specialist Incident...

**Technical Support Analyst** - **San**ta Ana,** Costa Ric**a** Are you confident in your ability to help and educate those with Computer and IT issues? Are you ready to be a part of a global team, working for a dynamic company in an attractive sector? Join Western Union as Technical Support Analyst. **Motivated by our values: purpose driven, globally...

**Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...

**Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...

**Senior Analyst, Technology Operations - Santa Ana, Costa Rica** Do you want to be an operations’ superhero? Are you energized by supporting others in the technology field? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join...