IT Client Services Coordinator

hace 3 semanas

Orotina, Costa Rica Solventum A tiempo completo

**Job Description**:
IT Client Services Coordinator (New Health Care Company)
- 3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be a leading global diversified health technology company with:
We expect the creation of the two companies will be completed by the end of 2023. For now, we will continue to operate as one global company. This role is positioned to drive the success of the "New Health Care Company”.

The Impact You’ll Make in this Role.
- Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

- Additional qualifications that could help you succeed even further in this role include:

- For current employees, internal transfer restrictions may not apply. For more details, contact your local recruiter/HR team.
- Work location: Costa Rica- Proven category leadership- Exposure to attractive end-markets- Innovation mindset driving improved patient outcomes- Collaborative customer relationships- Deep global regulatory experience- Operational excellence and strong cash flow- Strong sales growth and profitability with significant recurring sales- Responsibility for IT infrastructure in Costa Rica- Manage a team of outsourced technicians- Implement global IT procedures and systems, working with global support teams- Liaison between site engineering, external vendors and corporate IT teams in relation to service issues, or project installations- Lead IT Infrastructure projects- Manage IT components of local statutory and audit requirements- End User Service project support and delivery- Vendor management for local suppliers including mobile telecoms, PC support and network connectivity

Basic Requirements- Bachelor's degree or higher from an accredited university or job experience equivalent.- Professional IT experience- Applicants should have a strong IT background, be comfortable working with different levels in the organization and able to communicate with both IT and non-IT customers.- Experience working in a regulated environment (SOX, FDA, etc.)-
- Excellent written and verbal communication skills- Demonstrated ability to create effective and engaging communications- Excellent interpersonal and team collaboration skills- Customer service mindset and sense of urgency- Experience working in a large, multi-national corporation

3M es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

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