Experienced Business Support Itds

hace 5 meses


Heredia, Costa Rica DHL A tiempo completo

Experienced Business Support ITDS

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent across the globe. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business and together we share the pride of building one of the world’s largest leaders in logistics and supply chain solutions.

**Role Purpose**

This position is in the International Training and Development department (ITDS) located in our Americas Shared Services Center. As Experienced Business Support ITDS you will be reporting to the Teamleader Training Event Management in our Maastricht Financial Shared Services Center. Our department offers training and development services to our Business Units globally. As an international training event coordinator you are responsible for the complete organization of Global learning events (e.g. training sessions, workshops, and presentations).

**Responsibilities**:

- To coordinate global development events e.g. Courses, workshops, presentations, by booking participants onto the events in SAP, sending out invitations, pre work, booking rooms and answering queries about the events.
- To coordinate the external suppliers of training and development events by monitoring frame contracts, tracking invoices, maintaining records of preferred suppliers and reporting on quality / evaluation forms.
- To promote training and development activities by answering questions, providing information, giving advice and additional contact details where appropriate.
- Provide input for management reporting on costs, training records (classroom and online) and quality performance for ITDS Service Manager and Business Partners through accurate and timely data maintenance.
- Support AP and AR functions in solving supplier and customer queries.
- To contribute to the continuous improvement process by participating in First Choice Initiatives with the goal to optimize Business Partner satisfaction.

**Requirements**:

- Vocational/Specialized/Technical/Certification with 1-2 years experience in a similar role (event administration or secretarial)
- HR certification preferred
- MS office skills (Excel,Word, Powerpoint)
- Experience with SAP and Cornerstone is a distinct advantage
- Financial affinity and acumen
- English Advanced

**Soft skills**
- Personal drive and enthusiasm for event organization
- Both independent working & teamplayer
- Customer focus
- Eager to learn and develop
- Get things done with speed, attention for detail and high professional standards
- Excellent coordination, administration and planning skills
- Excellent communication & influencing skills, both face to face and in writing
- Working according to service level agreements and predefined processes
- Excellent written and spoken English. German language skills is an advantage
- Experience with working in an international environment is an advantage



  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared) - Experience...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared) - Experience...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared) - Experience...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth’s most customer-centric company & to build a place where people can come to find and discover anything they might want to buy...


  • Heredia, Costa Rica Databricks A tiempo completo

    MKTQ425R29We are looking for a versatile Sr. Manager of Marketing Operations to join our creative team focused on using data to create better experiences for our customers. Reporting to the Director of Marketing Operations, you will partner with leadership in other go-to-market functions to agree on processes to provide outstanding campaigns across all...


  • Heredia, Costa Rica Databricks A tiempo completo

    MKTQ125R25 **The impact you will have**: - Democratize insights - Maintain a repository of best practices, key learnings, global trends and feedback so it is discoverable and usable by Marketing - Synthesize and distill data from multiple sources, and proactively share with teams via regular read-outs, newsletters - Drive business recommendations by...

  • IT Support

    hace 5 meses


    Heredia, Costa Rica Global Services Business A tiempo completo

    An Importan company is looking for an IT Support with advanced English. Provide Help Desk Support onsite for all client employees and contractors. The associate will greet all incoming users, coordinates, diagnoses, and troubleshoots incoming issues, provides support services to users with technical problems and information technology issues involving...


  • Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    The Physical Stores Support Team executes SOPs to aid Corporate teams with product selection & onboarding, merchandising, marketing, inventory and pricing functions for Amazon branded brick and mortar stores.Our stores have innovative concepts (including Amazon Go!). You’ll be part of a team working to operate, scale, and invent to support business success...

  • Business Analyst

    hace 4 meses


    Heredia, Costa Rica T&TA de Centroamérica A tiempo completo

    Are you someone interested in working in an agile start-up environment while leveraging the brand recognition, solution capabilities and global reach of one of the world’s largest IT corporations? The Emerging Compute Solutions team operates in a highly dynamic landscape with a product portfolio that encompasses commercial services, analytics and machine...


  • Heredia, Costa Rica Databricks A tiempo completo

    P-1007Databricks is looking for an experienced Designated Support Engineer with a passion for customer relations, project and account management. This role requires a self-motivated professional with a strong technical background that consistently brings a high level of commitment to customers and Databricks teammates. The ideal candidate brings strong...

  • Credit Support Analyst

    hace 5 meses


    Heredia, Costa Rica World Business Lenders, LLC A tiempo completo

    World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday, although hours worked...


  • Heredia, Costa Rica Amazon A tiempo completo

    Description Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy...


  • Heredia, Costa Rica Equifax A tiempo completo

    **What you'll do** - Perform detailed reporting and analysis for FP&A team providing insights of business unit performance, often requiring complex data manipulation - Heavy emphasis on OBIEE dashboard activities and expanding use of this capability - Assist end users with reporting solutions, provide training as needed, and implement data warehouse...


  • Heredia, Costa Rica West Monroe Experienced A tiempo completo

    **Are you ready to make an impact?** Verys, a West Monroe company, is seeking a **Senior** **Product Manager **to join the Product Experience and Engineering Lab (PXEL) in Costa Rica. We eat, sleep, and breathe products. We invent, build, and scale product-led businesses within industries that have tremendous impact on peoples' lives. We are shippers,...


  • Heredia, Costa Rica West Monroe Experienced A tiempo completo

    **Are you ready to make an impact?** West Monroe is seeking a **Senior** **Product Manager **to join the Product Experience and Engineering Lab (PXEL) in Costa Rica. We eat, sleep, and breathe products. We invent, build, and scale product-led businesses within industries that have tremendous impact on peoples' lives. We are shippers, makers, and...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: Our Infrastructure and Support team is looking for an experienced Senior Support Engineer to improve and expand the support we provide to our growing number of projects. They will be focused on supporting customer requests via Jira Service Desk, primarily for our internal Product team as well as troubleshooting and solving minor issues, and...


  • Heredia, Costa Rica Boston Scientific A tiempo completo

    Additional Locations: Costa Rica-Heredia  Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is...


  • Heredia, Costa Rica West Monroe Experienced A tiempo completo

    **Are you ready to make an impact?** **_ At West Monroe, our people are our business._** We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious. Our be-human, highly collaborative culture is core to our identity. It's something we care about, and something we...

  • Compliance Analyst

    hace 4 meses


    Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Excellent customer service Minimum of 2 years of shared service operations experience Intermediate English speaker Attention to detail Demonstrated ability to work as a team Data analysis & communication Amazon Finance & Global Business Services (FGBS) plays a key role in the company’s mission to be Earth’s most customer-centric company. FGBS includes...


  • Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. - Provides governance and oversight may include (not limited to) technology operational risk, risk for example. - Ensures that all product, operational,...