Mid Site Reliability Engineer

hace 2 semanas

Heredia, Costa Rica IBM A tiempo completo

Introduction

As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will have a unique opportunity to gain first-hand experience with the latest technologies and be supported by a global team of IBMers to grow your own technical skills and develop your career. This role may require some attention after normal working hours in order to troubleshoot and resolve production issues experienced by clients. This role may also require shifting working hours as needed basis for follow-the-sun coverage.

Your Role and Responsibilities

As a SRE Engineer, you will:

- Be the point of contact for clients, responsible for the management and ownership of client service requests.
- Identify and investigate issues, using troubleshooting techniques in order to provide advice and guidance to clients.
- Work in a global team located in US, Canada, Ireland, China, India, and Australia, collaborating with IBMers to share recommendations, solutions and ideas.
- Look for enhancements and innovative solutions to help the services scale and improve existing technical support tools, procedures, or processes.
- Develop and enhance your technical knowledge via projects and assignments, as well as through IBM’s world class learning platform.
- Be on on-duty rotation including weekend and holiday support as needed basis”.

Required Technical and Professional Expertise
- Experience with Java, Perl, Bash, Python or an equivalent programming language and JSON
- At least 2+ years of experience with the following: Ansible, Artifactory, GitHub, and Kubernetes
- Experience with various Linux operating systems
- Ability to learn quickly
- Self-reliant and collaborative

Preferred Technical and Professional Expertise

n/a

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

  • Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Mid Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...

  • Mid Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...

  • Mid Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...

  • Senior Site Reliability Engineer

    hace 10 horas

    Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?** VMware's Cross-Cloud SaaS Platform team provides the public cloud infrastructure and Managed Kubernetes clusters that host all of VMware's SaaS products consumed by our customers. The platform is globally distributed and built using a combination of industry-standard open-source solutions and...

  • Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch**: Why will you enjoy this new opportunity?** Working with VMware SEBU/SASE team, you will be engaging in cutting edge technology to build and implementation SASE products and platforms. You will also be involved in automating, problem solving, troubleshooting of SASE full stack encompassing infrastructure, platform, enterprise...

  • Sr Qlty

    hace 5 días

    Heredia, Costa Rica TE Connectivity A tiempo completo

    TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products...

  • Compute Operations Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Mid Level .NET/angular Software Engineer

    hace 4 días

    Heredia, Costa Rica FusionHit A tiempo completo

    **We are looking for 4 mid level.NET/Angular/Azure Software Engineer to mentor and lead teams for a Platform Modification project with one of our US based clients. Teams will be made up of 5 members, one lead, 1 senior and 3 mid level developers. The team lead will be involved with the hiring for the remaining 4 positions on his/her team. Must reside and...

  • Senior Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...

  • Senior Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...

  • Senior Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...

  • Site Reliability Engineering Professional

    hace 4 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Principal Site Reliability Engineer

    hace 4 semanas

    Heredia, Costa Rica Palo Alto Networks A tiempo completo

    Company Description** Our Mission** At Palo Alto Networks®, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...

  • Senior Site Reliability Engineer Manager

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction The IBM Software is seeking a talented and motivated SRE Manager professional to lead and manage a team of engineers focused on a global Cloud Platform solution servicing multiple IBM offering. Your Role and Responsibilities - Manage and lead a team of SRE engineers. This involves hiring, training, and mentoring team members, assigning tasks,...

  • Junior-mid QA Engineer

    hace 4 semanas

    Heredia, Costa Rica FusionHit A tiempo completo

    **Manual QA** We are looking for a junior to mid level Quality Assurance Engineer to join our team. This is a manual QA position. As a Quality Assurance Engineer, you will be accountable for ensuring that our customers get a quality product, testing the products against business requirements and product specifications. You will work closely with the...

  • Entry Level Site Reliability Engineer

    hace 2 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...

  • Entry Level Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...

  • Entry Level Site Reliability Engineer

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    Introduction As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will...

  • Site Reliabity Engineer

    hace 3 semanas

    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...