Support Manager, Applications

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

The GPA Applications Support Manager (Full Suite Ledger support) leads the Costa Rica based FullSuite operations support team, oversees various general system operations support processes including inbound feeds monitoring, system runbook processing and monitoring, system performance and integrity validations, communications and a common support for...

The Application Sup Analyst is an entry-level position responsible for monitoring, integrity validations and process execution providing operations support services. Additionally, the Ops Sup Analyst 1 serves as the liaison among Production Support, Finance and Accounting departments, and source systems. The overall objective of this role is to provide...

**Team/Function Overview**: **Key Responsibilities** - We are searching for a highly motivated and enthusiastic person who will provide Level 3 support for Citi’s proprietary technologies. The role will entail hands-on investigation and issue resolution of medium to complex incidents, incident management and being passionate about taking part in...

**Team/Function Overview**: **Key Responsibilities** - Develop and maintain technical support documentation. - Perform start of day checks, continuous monitoring, and regional handovers. Expected to adhere to Service Level Agreements, while also promptly raising problems to appropriate technology and business teams. - Use a sharp risk lens, including...

P-923Databricks is looking for a Technical Solutions Manager to grow, lead and manage the Technical solutions engineers and support teams in Costa Rica. The Technical Solutions Manager is responsible for building and managing a regional team of technical experts focused on resolving highly complex and long-running support tickets raised by Databricks...

Company Description **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

**Description**: **Technical Support Manager**: We are seeking for highly skilled and detail-oriented Technical Support Managers to join our team. Your primary objective will be to foster a positive and productive work environment while ensuring the team's success in achieving organizational goals. **Requirements**: - Minimum of 4 years of experience as a...

Support Services Group is looking for an Operations Manager that will be responsible for leading and managing our call center operations. The successful candidate will be responsible for overseeing the daily operations, ensuring efficiency, and delivering exceptional customer service. The Operations Manager will play a key role in achieving...

**#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...

4+ years of team management experience - 2+ years of experience as Group Manager leading and developing front-line managers. - Working experience with internal/external stakeholders, individual/team performance and escalation management. - C1 English proficiency (advanced). This is a full time, permanent, non - remote position based in Costa Rica and does...

P-1007Databricks is looking for an experienced Designated Support Engineer with a passion for customer relations, project and account management. This role requires a self-motivated professional with a strong technical background that consistently brings a high level of commitment to customers and Databricks teammates. The ideal candidate brings strong...

Job Summary: The Operations Support Manager - Business Process Outsourcing Division will assist the Managing Director in the daily management of operations using strong leadership, organization, and problem-solving skills streamlining strategic initiatives, overseeing program management and communicating objectives to departments. The Chief of Staff will be...

P-1007Databricks is looking for an experienced Designated Support Engineer with a passion for customer relations, project and account management. This role requires a self-motivated professional with a strong technical background that consistently brings a high level of commitment to customers and Databricks teammates. The ideal candidate brings strong...

**Who are we?** Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or...

Accountabilities Understand network issues and applications Able to troubleshoot via telephone or any other video conference tool with customer engineers Must have customer service soft skills Perform hardware baseline configurations verification Execute validation scripts on alarmed hardware Perform health check on all the hardware and software...

The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment...

2+ years of program or project management experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Experience leading remote programs/teams across geographies. - Ability to independently deliver results. - Highly organized, ability to...

The AE oversees the design process of a PCB, can be considered the technical project manager. The AE coordinates the flow of technical information between the parties involved in the quoting, design, manufacturing, assembly and test of the PCB and esures that everyone has the data required to complete their work. **Responsibilities include**: The AE is...

The Applications Support Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...