Customer Service Rep I
hace 2 semanas
Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints.
- Project a professional company image through phone interaction.
- Answer phones and respond to customer requests.
- Sell product and place customer orders in computer system.
- Provide customers with product and service information.
- Upsell products and services.
- Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system.
- Follow-up on customer inquires not immediately resolved.
- Complete call logs and reports.
- Assist junior representatives with issue resolution Recognize, document and alert the supervisor of trends in customer calls
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Customer Service Rep I
hace 3 días
Heredia, Costa Rica SGF Global A tiempo completoWe're looking for a general Customer Service Rep proficient with the Portuguese and English languages: - Experience Customer Support (basic technical support at least). - English and Portuguese speaking (Alternatively, English and French). - Technology support industry. - Knowledge on Phone and CRM (Salesforce). We're looking for people with at least 1...
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Customer Service Rep I
hace 2 días
Heredia, Costa Rica SGF Global A tiempo completoALTERNATE TITLE: Licensing Customer Support: **Requirements**: - Experience Customer Support (basic technical support at least). - English speaking and if we can Portuguese (Portuguese-French is optional). - Technology support industry. - Knowledge on Phone and CRM (Salesforce). We're looking for individuals with at least a year of experience in similar...
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Customer Service Rep I/licensing Customer Support
hace 7 horas
Heredia, Costa Rica SGF Global A tiempo completo**Description**: - Experience Customer Support (basic technical support at least). - English speaking and if we can Portuguese (Portuguese-French is optional). - Technology support industry. - Knowledge on Phone and CRM (Salesforce)
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Customer Service Specialist, Wondery
hace 4 días
Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoExperience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business - Experience using help desk software and remote support tools, such as Intercom or Zendesk - Experience using payment and billing software, such as Stripe Key job responsibilities - Monitor and respond to app reviews, with responses...
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Customer Service Manager
hace 2 días
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Customer Service Manager (Costa Rica GBS) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than...
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Customer Care Specialist
hace 7 horas
Heredia, Costa Rica CSS Corp A tiempo completo**Job title**: Customer Care Specialist **Work Location**: Ultra Park I, La Aurora, Heredia, Costa Rica **Experience**: More than 1 year of Call Center experience **Education Qualification**: High School Completion **No of Openings**: 200+ openings **Roles and Responsibilities**: - Leverage your project product knowledge and customer service skills to...
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Appeals Discrepancy Collector
hace 4 días
Heredia, Costa Rica GRUPO STT A tiempo completoResponsibilitiesPerform and validate discrepancy reason coding of underpayment inventoryPursue additional payment from payers on underpayment discrepancies through various means of communication, such as telephonically, online or via payment package processes.Overcome objections that prevent payment of the claimGain commitment for payment through concise and...
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Customer Service Manager
hace 1 día
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Customer Service Manager (Costa Rica GBS) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than...
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Customer Service Analyst
hace 3 días
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...
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Trilingual Customer Service
hace 6 días
Heredia, Costa Rica SYKES Costa Rica A tiempo completo**Objective**: To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries via the phone or mail. **Hard skills**: - Fluent in verbal and written English and Portuguese. - High Proficiency level (85 %>) (Must). - Knowledge of how to interact with Microsoft Windows...
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Heredia Tech Customer Service
hace 2 semanas
Heredia, Costa Rica Foundever A tiempo completoHeredia Tech Customer Service (Global Park Hybrid) Req ID#: 382956 Heredia, Costa Rica, No Selection, CR Job Description: About UsDeliver a competitive advantage for your brand with deeper customer connections in the moments that matter.Job SummaryObjective Provide high-quality and accurate resolutions to customers under stipulated policies and...
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Heredia Tech Customer Service
hace 2 semanas
Heredia, Costa Rica Foundever A tiempo completo**About Us** Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. **Job Summary** **Objective** Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client...
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Heredia Tech Customer Service
hace 2 días
Heredia, Costa Rica Foundever™ A tiempo completoAbout Us Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. Job Summary Objective Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met...
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Heredia Tech Customer Service
hace 3 días
Heredia, Costa Rica Sitel A tiempo completoAbout UsDeliver a competitive advantage for your brand with deeper customer connections in the moments that matter.Job SummaryObjective Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully....
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Customer Service Specialist Ii
hace 3 días
Heredia, Costa Rica AbbVie A tiempo completo**Company Description** **Responsibilities: - Investigate and problem solve for patients experiencing escalated issues such as disadvantaged or complex access, savings card/copay card challenges or non-preferred formulary issues. Where necessary, complete a benefit investigation, contact the HCP and/or patient or potentially the filling pharmacy or payor. -...
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Appeals Specialist
hace 4 días
Heredia, Costa Rica GRUPO STT A tiempo completoResponsibilitiesTriage incoming inventory for the Appeals team, validating appeal criteria is metCompose technical denial arguments for reconsideration, including both written and telephonicallyIdentify contract protection that can be leveraged to overturn denials.Overcome objections that prevent payment of the claim and gain commitment for payment through...
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Customer Care Specialist I
hace 3 semanas
Heredia, Costa Rica Experian A tiempo completoJob DescriptionWhat you’ll be doingExperian is seeking Customer Care Specialists to join our growing Call Center in Costa Rica. This is a great opportunity for someone who is passionate about providing excellent customer service, can interpret and analyze consumers' written or verbal grievances or disputes, and has strong computer skills. An ideal...
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Customer Care Specialist I
hace 3 semanas
Heredia, Costa Rica Experian A tiempo completoJob Description What you’ll be doing Experian is seeking Customer Care Specialists to join our growing Call Center in Costa Rica. This is a great opportunity for someone who is passionate about providing excellent customer service, can interpret and analyze consumers' written or verbal grievances or disputes, and has strong computer...
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Customer Care Specialist I
hace 2 días
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time **Company Description**: Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian...
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HR Employee Service Representative I
hace 3 semanas
Heredia, Costa Rica Cencora Costa Rica Limitada A tiempo completoOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...