Global Reporting Lead

hace 3 semanas


San José, Costa Rica DXC Technology A tiempo completo

**_ Responsibilities: _**
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally. Add case resolution to KMS.
- Represent companyin a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met.
- Develop partnership with and assist the Sales Pursuit team.

**_ Education and Experience Required: _**
- Vocational: apprenticeship/certification completion. May be technical or non-technical. May include on
- the-job training in addition to studies. In some locations, completion may be recognized by diploma. Advanced programs may be 2+ years. Associate degree: first attainable degree at the post-high school level. Typically 2 year completion beyond High School level (i.e., Associate of Arts, GCE 'A' level (Singapore), etc.), or equivalent experience.
- 1-3 years experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.

**_ Knowledge and Skills: _**
- Excellent verbal and written communication skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem solving skills.
- Software and hardware knowledge of computing, storage and peripheral devices.
- Advanced proficiency with case management databases and tools.
- Superior customer service skills.
- Phone and remote support experience. E-support experience and knowledge.
- Understand the customer to be an advocated for the customer.


  • Global HR Analyst

    hace 5 días


    San José, Costa Rica JLL A tiempo completo

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Reporting Analyst

    hace 6 días


    San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    **About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...


  • San José, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. The Senior Financial Analyst supports business analysis and metrics within JLL’s clients in a collaborative team environment. A clear communicator both verbal and written, organized with effective time management skills, demonstrating a willingness to learn and adapt, with the highest standards of...

  • Fa Lead Associate

    hace 4 semanas


    San José, Costa Rica Zoetis A tiempo completo

    locations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00015036- Position Purpose: - The R2R FA Lead Associate is responsible for the supervision and control of the general accounting area, for the integrity and accuracy of the Fixed Asset and Leasing accounts and the preparation of reports as required by global approvers,...

  • Country Brand Lead

    hace 1 día


    San José, Costa Rica Pfizer A tiempo completo

    ONCOLOGY COUNTRY BRAND LEAD - JOB DESCRIPTION_ ROLE PURPOSE: Own brand strategy & implementation of marketing programs for key Pfizer portfolio brands in CAC. Define and drive country brand strategies, drive product growth and lifecycle management, forecast revenue and operating expenses of assigned brands, ensuring the realization of revenue and...


  • San José, Costa Rica ASEPSA A tiempo completo

    WE´RE HIRING: R2R GLOBAL ACCOUNTING ANALYST **What You Will Achieve** Your accounting skills will maintain and oversee the accounts and financial records of the company. You will be responsible for processing, recording and reporting accounting. Develops and documents processes and procedures to ensure consistent processing of inputs related to Global...


  • San José, Costa Rica AstraZeneca A tiempo completo

    Lead execution of the HR strategy and key HR processes for GFS, including but not limited to diversity and inclusion initiatives, performance management, talent & succession management, workforce planning, learning & development, people management, talent acquisition (internal & external), compensation & benefits, relocations, employee relations, change...


  • San José, Costa Rica Critical Mass A tiempo completo

    The User Experience Lead's role strategically guides the team in one account or a group of small bills to meet the client's business goals and customer expectations by providing an exceptional user experience in UX projects. The UX Lead's primary responsibilities include aligning the team with business goals and user needs, developing complex, innovative UX...

  • Financial Analyst

    hace 4 semanas


    San José, Costa Rica Emerson A tiempo completo

    If you are a Finance professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in our San Jose, Costa Rica location, you will support the North America business team in reporting and budgeting all aspects of the Measurement & Analytical business unit. **In this Role, Your Responsibilities Will Be**: - Assist with...

  • Financial Analyst

    hace 7 días


    San José, Costa Rica Infotree Global Solutions A tiempo completo

    **Responsibilities**: - Load & manage multi-million $ marketing and sales budget allocations for a global account team using the Intel CCP tool (Salesforce). - Create reports to track utilization of funding and communicate with the global field team regularly to ensure funding is fully utilized and activities are claimed and paid in a timely manner. - Cross...

  • P2p Team Lead

    hace 1 día


    San José, Costa Rica Pfizer A tiempo completo

    Pfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues. The GBS Procure to Pay Team...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    5+ years of sales or account management experience - Speak, write and read in English - Experience engaging and presenting information in written and oral format to diverse stakeholders. - Proven experience working on developing plans and coaching for direct reports. - Experience working on strategy creation, report analysis, negotiating, identify issues,...


  • San José, Costa Rica Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next **_Technical Lead React, Node.js (6445)_** Would you like to join our great team of engineers? Here we will tell you more about us and the role! **About the role**: As a **_Technical Lead React, Node.js_** you will be part of a highly skilled technology and agile team by...


  • San José, Costa Rica Boston Consulting Group A tiempo completo

    **WHAT YOU'LL DO**: **Vision for Executive Support COE** The vision for this new Executive Support Center of Excellence (COE) is to support the development of BCG’s Global Executive Support Function Strategy with the goal of delivering a world class experience to our stakeholders in an optimized way. The COE will work closely with systems, regions, and...

  • Accounts Payable Lead

    hace 5 días


    San Pedro, Costa Rica CRG Solutions A tiempo completo

    Process vendor invoices for payment using our automated accounts payable tool, Chrome River. - Ensure invoices are coded to the correct general ledger account and appropriate approval from business owners has been provided. Liaise with our accounting and finance teams to determine the accurate accounting treatment of transactions. - Set-up, review and...

  • Sr project lead

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Asociación Solidarista de Empleados de Boston… A tiempo completo

    The Sr. Project Lead will be responsible for the leadership of Global Technology & Services projects and related work stream activities for medical device products within Boston Scientific's portfolio of products. The scope of projects includes all product support activities from first launch to the end of product life for multiple products across business...

  • Lead Full Stack

    hace 6 días


    San José, Costa Rica Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next **Lead Full Stack** **(9109)** Would you like to join our great team of engineers? Here we will tell you more about us and the role! **About the role**: **Our Requirements**: - NodeJS - Python - Javascript - TypeScript - Angular - HTML/CSS - Databases (NoSQL and SQL) -...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    WHAT YOU'LL DOYou will be supporting BCG's efforts to move towards a more audience-centric event portfolio through stronger targeting efforts and enhanced data quality. You will work with the Global External & Events Analytics Director and collaborate closely with event projects teams to:Work hand in hand with event project team to strengthen and streamline...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    WHAT YOU'LL DOYou will be supporting BCG's efforts to move towards a more audience-centric event portfolio through stronger targeting efforts and enhanced data quality. You will work with the Global External & Events Analytics Director and collaborate closely with event projects teams to:Work hand in hand with event project team to strengthen and streamline...

  • Tech Lead

    hace 3 semanas


    San Rafael de Escazú, Costa Rica Roche A tiempo completo

    The Position Roche has established Global Analytics and Technology Center of Excellence (GATE) to drive analytics & technology driven solutions by partnering with Roche affiliates across the globe. As a Tech Lead at Roche , you will work with the US based Master Data Management (MDM) team of Roche and support data stewardship related activities. In...